我在将一些课程下载到我的计算机时遇到问题,并出现错误消息。 我试图寻求帮助,他们向我发送了 Zoom,而不是真实的电子邮件地址来获取技术帮助。 网站上没有任何电话号码或客户支持号码。 我通过聊天发送了一条消息,但被忽略了——也许如果我花更多的钱聘请教练,我会得到真正的帮助,但我自学做得很好。他们也需要关注这类学生。
AccrediPro University 回复2026-07-09Thank you for raising this, Suzanne, and we're sorry you hit those loading errors — that's frustrating when you're ready to learn.
We want to clear one thing up for anyone reading: our technical support is active and staffed. The fastest way to reach a real person is [email protected]. We're glad to help self-study students just as fully as anyone else — no coaching upgrade is required to get technical assistance.
We've actually already opened an information request through Trustpilot to get your account details so we could reach out directly, but we haven't heard back yet, which means we're currently unable to locate your account on our end. Please reply to that request, or email us at the address above referencing this review, and we'll get your lessons loading right away.
We'd genuinely like the chance to resolve this for you. 💚