# airbot.sg 评价与评分 > 来源: OK.one — https://ok.one/review/airbot.sg - 域名: airbot.sg - 分类: 电子与科技 - 综合评分: 1.1 / 5 (7 条评价) - 评分分布 5→1 星: 0% / 0% / 0% / 14% / 86% - 所在地: Singapore - 数据更新: 2026-10-24 airbot.sg（airbot.sg）在 OK.one 的综合评分为 1.1 分（满分 5 分），基于本站收录的 7 条用户评价，属于电子与科技分类，口碑较差。86% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 5 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ I’m disappointed with my Airbot Swift… - dominicjohncoaching · 2026-10-13 I’m disappointed with my Airbot Swift purchase at JEM jurong east. Your showroom displayed two rollers, but I received one roller and one brush combination. This difference was never clearly explained before my purchase. Your customer service also takes a day to respond, and the replies have not been helpful. Citing customer feedback does not justify failing to inform customers about changes to the product configuration. I expect transparency and proper customer service. I would appreciate a clear explanation and a resolution, preferably receiving the two-roller configuration that was displayed in your showroom. ### ★☆☆☆☆ worst customer support - Naveenkumar Naidu · 2026-09-01 worst customer support ### ★☆☆☆☆ this stupid brand - Kacey Li · 2026-08-19 this stupid brand . i brought a tv from them directly on their shoppe store , as when i went down to the main outlet the guy told me that it would be more convenient to just buy from shoppe but i think honestly he was just lazy to process the works but anyways about 3 days later i received a whatsapp message and said that my earliest delivery would be 2 weeks later if not 1 month later and i asked them if there would be any earlier date and the person on the whatsapp was super rude ! so ended up i process for a refund , airbot is charging so expensive yet customer service is so freaking bad ### ★☆☆☆☆ Missing parts, poor suction - Jane · 2026-06-18 Unfortunately I bought a cordless vacuum cleaner from Airbot because an influencer recommended it, on Lazada. It had a lot of good reviews, so I trusted the reviews. The suction is extremely poor and only got worse after just 3 months, so I needed to replace it. I reached out to customer service, they sent me a video of how to take the parts out and clean them all... and I realised some internal parts were entirely missing!! They sent me a product with missing parts. Lazada customer service unfortunately is horrible and won't help you if there is an issue after 2 weeks or more. Now they ask me to pay to get the missing parts. I will buy another vacuum cleaner from a more established and serious brand. ### ★☆☆☆☆ Airbot Singapore - Worst customer service - Regina OY · 2026-06-10 I have always tried to support local businesses, but my recent experiences with Airbot Singapore and Smile Fam have greatly tarnished my confidence in the local business community. I purchased an Airbot S9 robot vacuum during the 6.6 sale in 2025. The unit was barely used. In early May, after returning from a vacation, I switched the power back on and attempted to charge the robot, only to discover that it would no longer charge. I contacted Airbot Singapore via WhatsApp, which then led to email correspondence. After that, they seemed to vanish into thin air. For almost three weeks, there was no response, and I had to keep chasing them for updates. I do not know whether the WhatsApp and email support teams are managed separately, but both experiences were equally disappointing. In this day and age, I would expect it to be easy to trace an order using a delivery address, email address, or phone number. Instead, I was repeatedly asked for information that they should already have had access to, resulting in unnecessary delays and wasted time. This has been one of the worst customer service experiences I have ever encountered. Not only did the product fail after minimal use, but the after-sales support was also extremely poor. Customers should not have to spend weeks following up just to get a response regarding a faulty product. I will think twice before supporting this business again. While I still want to support local companies, Airbot Singapore has left me deeply disappointed with both the quality of its product and its customer service. ### ★★☆☆☆ Airbot L108S Pro Ultra Review - Tony Yong · 2024-12-07 Airbot L108S Pro Ultra Review I recently purchased the Airbot L108S Pro Ultra, which boasts both vacuum and mopping functionality. While it looks quite fancy with its water tumbler for cleaning the mop head and a disposal tumbler for dirty water, I recommend testing it out before making a purchase. Unfortunately, I'm unsure what LIDAR system it uses, but it seems quite clumsy. It frequently hits objects or furniture legs and often gets stuck. On top of that, it is the noisiest vacuuming robot I've ever encountered. In comparison, my previous Deebot Ecovac T9 units were reliable workhorses, performing their tasks elegantly and efficiently. I suggest trying both the Ecovac and Airbot before deciding on the Airbot. ### ★☆☆☆☆ A Cautionary Tale: Airbot Hypersonics Pro 27,000 PA Handheld Vacuum - Mrs H. · 2023-11-30 *Purchased from Airbot Singapore / Airbot Shopee Mall* I feel compelled to share my experience with the Airbot Hypersonics Pro Handheld Vacuum, as someone who genuinely wants others to make an informed decision before investing in this product. My disappointment stems from multiple aspects that I believe potential buyers should be aware of, notably, a battery that failed within two weeks and, most importantly, **** Airbot’s “No Returns No Refunds” policy ****. Imitation Isn't Always Flattery: The design of the Airbot vacuum is a blatant imitation of a well-known brand, down to the colours and component shapes. Don’t let the imitation fool you. It’s nothing like what it’s pretending to be. Lackluster Suction Power: Despite boasting multiple settings, including a ‘maximum’ setting, the suction power of the Airbot vacuum falls woefully short. Even on the highest setting, it struggles with basic tasks like lifting dog hair from rugs or efficiently picking up larger debris. Be prepared to go over the same spot multiple times. Not-So-Smart Dust Sensor The smart dust sensor turns out to be more of a frustration than a convenience. The sensor reacts after you've passed the area, requiring you to revisit spots multiple times. Battery Woes Within Weeks: Within literally two weeks of ownership, the vacuum's battery failed completely. When I attempted to leverage the warranty, the response from Airbot's customer was staggering. Customer Service Nightmare: Attempting to address the faulty device through the warranty process was an ordeal in itself. The automated questions posed during the warranty claim suggest that the manufacturer is well aware of these recurring issues. To add insult to injury, I was told I had to either personally deliver the vacuum to the service centre, or pay Airbot an additional $15 for them to collect it. No Refund, No Replacement, No Options: Shockingly, despite the vacuum failing within two weeks, I was denied any option for a refund. Airbot advised that "Once product is unboxed and item is used, option to return / refund the item is no longer accepted due to warranty activation and hygiene reasons". Misleading High Ratings: Take the Shopee ratings with a grain of scepticism. The platform pushes for early reviews, and automatically confirms orders, which creates a misleading impression of the product's quality. All the reviews on there are from owners who have had the vacuum for less than 2 weeks. I write this as a plea to potential buyers, to think twice before investing in the Airbot Hypersonics Pro Handheld Vacuum. There are reputable brands with proven track records, and unfortunately, Airbot falls woefully short of delivering a reliable product and satisfactory customer service. Wishing you informed and wise shopping decisions. --- - 全部评价与筛选: https://ok.one/review/airbot.sg - JSON 接口: https://ok.one/api/companies/airbot.sg - 评分口径与数据来源: https://ok.one/methodology/