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车辆与交通

Alaska Car Transport

61 条评价

4.961 条评价
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关于 Alaska Car Transport

数据更新
网站
alaskacartransport.com
分类
车辆与交通
所在地
United States
状态
待认证
近 12 个月
61 条评价
差评回复率
100%(2/2 条)
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Alaska Car Transport靠谱吗?

Alaska Car Transport(alaskacartransport.com)在 OK.one 的综合评分为 4.9 分(满分 5 分),基于本站收录的 61 条用户评价,属于车辆与交通分类,口碑优秀。好评高度一致,97% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

N
Nicklyn · 写过 1 条评价 · 已认证 · 体验于 2026-05-14 ·

塔科马港的工作人员非常友善。

塔科马港的工作人员非常友好和乐于助人

Alaska Car Transport 回复2026-05-15

Thank you for your feedback! We’re glad to hear the staff was friendly and helpful. We appreciate you sharing your experience!

J
Jeffrey · 写过 1 条评价 · 已认证 · 体验于 2026-05-09 ·

保持最新的位置…

通过跟踪过程随时了解最新的位置信息,一旦卡车司机拿起我的车辆,他们就会告诉我一个时间范围,如果需要的话,所有东西肯定会再次使用

Alaska Car Transport 回复2026-05-11

Thank you for your feedback! We’re glad you were kept updated throughout the transport process and that the carrier communicated clearly regarding the pickup and delivery timeframe. We truly appreciate your business and would be happy to assist you again in the future!

J
Joe · 写过 1 条评价 · 已认证 · 体验于 2026-04-21 ·

我们的车辆完好无损地到达了…

我们的车辆抵达时状况良好。送货司机很有礼貌,也很专业。

Alaska Car Transport 回复2026-04-28

Thank you for your feedback! We’re glad to hear your vehicle arrived in excellent condition and that the carrier provided polite, professional service. We appreciate you choosing us and hope to assist you again in the future.

A
AK purchaser · 写过 11 条评价 · 已认证 · 体验于 2026-04-21 ·

非常满意的回头客!

沟通非常好,时间也非常可靠。 它也非常实惠! 我强烈推荐阿拉斯加交通!!!

Alaska Car Transport 回复2026-04-21

Thank you for your kind feedback! We’re glad to hear that you found the communication clear, the timing reliable, and the pricing affordable. Providing a smooth and dependable experience is always our goal, and we truly appreciate your recommendation. We look forward to assisting you again in the future!

C
Casey · 写过 1 条评价 · 已认证 · 体验于 2026-04-15 ·

快速服务

他们能够在短时间内接待我。车准时到达,没有任何划痕。

Alaska Car Transport 回复2026-05-11

Thank you for your feedback! We’re glad we could accommodate your request on short notice. It’s great to hear everything arrived safely and in perfect condition. We truly appreciate you trusting us with your transport!

S
Scott · 写过 1 条评价 · 已认证 · 体验于 2026-04-14 ·

干得好

组织良好,乐于助人,接送方便。会再次使用他们的服务。 A+

Alaska Car Transport 回复2026-04-14

Thank you for your review! We are so glad to hear everything was well organized and that the drop off and pick up process was easy and smooth. We truly appreciate your support and look forward to assisting you again in the future!

S
Shanon · 写过 1 条评价 · 已认证 · 体验于 2026-04-02 ·

您可以信赖的服务

从您预订到汽车到达,我们提供快速、负责任且优质的客户服务。我在运送汽车时总是去那里。谢谢你!非常靠谱!

Alaska Car Transport 回复2026-04-03

Thank you for your kind feedback! We’re glad to hear you had a positive experience from start to finish. We appreciate your continued support and look forward to assisting you again in the future!

T
Tricia Vassallo · 写过 3 条评价 · 已认证 · 体验于 2026-04-01 ·

我能给出的最好的赞美是……

我能给予的最好的赞美就是这很容易!

Alaska Car Transport 回复2026-04-01

Thank you for your feedback! We are so glad to hear the process was easy. That is exactly what we strive for. We appreciate your support and look forward to assisting you again in the future!

S
Shawna · 写过 1 条评价 · 已认证 · 体验于 2026-03-12 ·

成功了!

获得一份精彩的报价并获得荣誉。阿拉斯加汽车运输团队可以轻松提问并快速回复。

Alaska Car Transport 回复2026-03-13

Thank you for your feedback. We’re glad to hear the process was easy and that our team was able to answer your questions quickly. Clear communication and reliable service are very important to us, and we truly appreciate you choosing us for your transport needs.

T
Tracey · 写过 1 条评价 · 已认证 · 体验于 2026-03-10 ·

非常有帮助和友好

Alaska Car Transport 回复2026-03-10

Thank you for your feedback! We’re glad to hear you found the service helpful and friendly. We appreciate your support and look forward to assisting you again in the future.

M
McDonald Family · 写过 1 条评价 · 已认证 · 体验于 2026-03-03 ·

田纳西州到阿拉斯加

当您从田纳西州搬到阿拉斯加时,您需要一家值得信赖的公司。他们乐于助人,及时,会向任何人推荐它们!

Alaska Car Transport 回复2026-03-04

Thank you for your kind words! We’re thrilled to hear your move went smoothly and that our team could provide helpful and timely service. We appreciate your recommendation!

J
Jimmy · 写过 1 条评价 · 已认证 · 体验于 2026-02-26 ·

一家非常专业的公司

一家非常专业的公司。他们拿走了我的车,在此之前,我儿子用它们来运送他的卡车。办公室里的每个人,以及与我打交道的在院子里工作的每个人,都彬彬有礼且专业。我会向任何需要运送车辆的人推荐这家公司。 它们的价值超过 5 颗星。谢谢,吉米·伍德

Alaska Car Transport 回复2026-02-26

Thank you for your wonderful feedback! We’re glad to hear you had a positive experience. Our team strives to provide professional and courteous service at every step, and we truly appreciate your recommendation.

B
Bonnie · 写过 2 条评价 · 已认证 · 体验于 2026-02-09 ·

优秀的客户服务

您的团队拥有出色的客户服务技能:他们很有耐心,同时又周到且友好。在预订之前我打了几次电话来澄清流程、费用等——每次人们都非常友善并且愿意与我讨论所有事情。对于运输私人汽车这样陌生且有压力的事情来说,这是无价的。

Alaska Car Transport 回复2026-02-24

Thank you so much for sharing this thoughtful feedback. We’re truly glad to hear that our team was patient, thorough, and friendly each time you called. Shipping a personal vehicle can absolutely feel unfamiliar and stressful, so knowing that our representatives were able to walk you through the process, clarify the details, and provide reassurance along the way means a great deal to us. Providing clear information and supportive service is something we strive for, and we’re grateful you took the time to recognize the team’s efforts.

M
Michael · 写过 1 条评价 · 已认证 · 体验于 2026-02-15 ·

过程非常简单

非常简单的过程。我的车准时到达图森,没有任何问题

Alaska Car Transport 回复2026-02-16

Thank you for your feedback. We’re glad the process was simple and that your vehicle arrived in Tucson right on time without any issues. That’s exactly the kind of experience we aim to provide.

F
Filipo · 写过 1 条评价 · 已认证 · 体验于 2026-02-10 ·

过程从一开始就非常顺利……

从开始到收到车的过程非常顺利。

Alaska Car Transport 回复2026-02-10

Thank you for your kind feedback! We’re happy to hear everything went smoothly from start to finish. We truly appreciate you choosing us and look forward to assisting you again in the future.

M
Matthew Anderson · 写过 1 条评价 · 体验于 2026-02-04 ·

多次尝试后仍未得到管理层回应

我过去使用ACT取得了巨大成功,这就是我这次使用它们的原因。我知道从安克雷奇到费尔班克斯的卡车时间可能会因天气而异。我已经多次联系 ACT,他们仍然表示,当它到达时,他们会联系我。我被告知消息已发送给管理层,他们会联系我。目前,还没有人联系我。我的沮丧是因为没有预计到达时间,所以我可以在途中制定适当的计划。如果是几天,那是一回事,但如果是额外几周,那就会影响我的工作。我只想要一些预计到达时间和回复。

Alaska Car Transport 回复2026-02-05

We sincerely apologize for the frustration this has caused and appreciate you taking the time to share your experience. Our Customer Service team has spoken with you and provided an update regarding your shipment. We understand how challenging the situation has been and apologize for the frustration it has caused.

I
Ian · 写过 1 条评价 · 已认证 · 体验于 2026-01-20 ·

交通快捷方便

交通既快捷又方便。车辆提前一天到达,这很棒。我唯一想说的是 ACT 和 MATSON 需要共同努力更新他们的交通规范。我在最初的文件中读到了很多内容,在送机时与 MATSON 交谈时,这些内容并不适用于运送到 48 州以下地区,并且仅针对夏威夷,文件中没有说明;如果在文件中注明这一点,本可以节省很多钱。

Alaska Car Transport 回复2026-01-23

Thank you for taking the time to share your experience. We’re glad to hear the transport was fast and easy and that your vehicle arrived earlier than expected. We appreciate you sharing your feedback regarding the paperwork and how certain requirements were presented. Comments like this are helpful and allow us to review how information is communicated so we can continue improving the customer experience. Thank you again for choosing us.

J
Justin · 写过 1 条评价 · 已认证 · 体验于 2026-01-15 ·

感谢团队

车准时到达,状况良好。

Alaska Car Transport 回复2026-01-16

Thank you for your feedback! We’re glad to hear your vehicle arrived on time and in good condition. We appreciate your business and the opportunity to assist you.

B
Brenda McClain · 写过 1 条评价 · 体验于 2026-01-09 ·

压力大的经历和糟糕的沟通

当我到达港口还车时,我被告知我的预定还车日期是前一天。尽管我有阿拉斯加汽车运输公司书面的正确还车日期,但情况还是如此。结果,我的车及时上船成了一场争先恐后的斗争。 当我的车辆到达目的地港口后,我接到了司机的电话,他正在将我的车辆运送到我的剩余八小时内。他表示,阿拉斯加汽车运输公司没有接听他们的电话,他们需要该公司释放货物。然后,我不得不亲自致电阿拉斯加汽车运输公司,要求他们完成这一步。 他们向我承诺提供港到门服务,并支付港到门服务费用。然而,司机指示我在我所在城镇的劳氏 (Lowe’s) 与他会面。在那里等了超过 45 分钟后,他打电话澄清说,他实际上指的是 Love's 卡车站,距离我的路还有 20 分钟路程,位于城外。 总的来说,我在阿拉斯加汽车运输公司的工作经历是充满压力和不愉快的,而且服务与承诺的不符。

Alaska Car Transport 回复2026-01-12

We sincerely apologize for the stress and confusion you experienced during your vehicle transport. On 12/22, you advised us that you wanted to change your drop-off date to 12/30, and we immediately notified the port of the updated schedule. We regret that this adjustment still caused some inconvenience upon arrival. Regarding the delivery, we apologize for the confusion about the meeting location with the driver. The carrier should have been clearer about where he intended to meet you, and we understand how this added to your frustration. We always strive to provide door-to-door delivery; however, in certain circumstances, the carrier may need to ask the customer to meet them at a safe and legal location. As outlined in our Terms of Agreement, if pickup or delivery at the agreed-upon location is impossible or impracticable due to weight restrictions, low trees, small roads, or other obstacles, customers may be asked to meet the driver for loading or unloading. We understand that this experience was stressful, and we are truly sorry that the service did not meet your expectations.

P
Paula Mariscal · 写过 1 条评价 · 已认证 · 体验于 2026-01-08 ·

阿拉斯加汽车运输评论

阿拉斯加汽车运输评论 阿拉斯加汽车运输公司将汽车从塔科马运送到安克雷奇时,从始至终提供了出色的体验。整个过程顺利、高效、无压力。沟通清晰一致,友好的工作人员随时准备回答问题并提供最新信息。 塔科马的交付顺利,安克雷奇的交付完全按计划进行。车辆抵达时状态完美,体现了公司对细节的关注和车辆操控的细心。团队的专业精神和礼貌的态度让体验变得更加美好,将原本复杂的过程变成了简单可靠的过程。 阿拉斯加汽车运输以其快速周转、卓越的客户服务和值得信赖的处理而脱颖而出。强烈推荐给需要运送车辆往返阿拉斯加的任何人。

Alaska Car Transport 回复2026-01-08

Thank you so much for this thoughtful and detailed review! We’re thrilled to hear that your experience was smooth, stress-free, and met your expectations from start to finish. We truly appreciate your trust and recommendation.