AngeLink

Thank you for taking the time to leave a review, Annazetta — even a short one. 😊 We're always looking to improve and truly value every bit of feedback. If there's anything we could have done better, we’d love to hear from you when you’re ready. Feel free to reach out anytime by emailing us at [email protected]. The AngeLink Team 💛

Thank you for your feedback, Susie — we truly understand how frustrating this experience must have been, and we’re sorry for the confusion and inconvenience. Our Customer Support team has been in touch with you since March 6th to help guide you through the process and ensure you receive your funds. To clarify, our third-party payment processor is not able to send funds directly to a debit card. For security reasons, they require a traditional checking or savings account for payouts. Additionally, as per their policy, there's a 72-day window from the time the first donation is received to connect a bank account. Our team contacted you several times and sent you several reminders to connect your bank account and ensure you don't lose your donations. Unfortunately, that deadline passed, and the system automatically refunded the donations to your generous supporters. We’re genuinely sorry things didn’t turn out as you had hoped. Please feel free to reach out to our Customer Support team. We’re here and happy to help in any way we can. ✨ The AngeLink Team 💛

Thank you so much for your heartfelt words, Tilly! 💛 We're so happy AngeLink was able to support you and make sharing your fundraiser easy. Your kind words truly mean the world to us! The AngeLink Team

We’re truly sorry to hear about your experience, Lisa. We’ve sent you a request through Trustpilot for more details so we can locate your account in our system. We completely understand how upsetting this must be and truly want to make things right. At AngeLink, we're deeply committed to transparency and making sure funds reach the right hands. Please reach out to our Customer Support team at [email protected] so we can look into this right away and help resolve the issue. We're here for you and ready to assist! The AngeLink Team 💛

Thank you so much for your lovely review, Sherry! We're so glad to hear you felt supported and that your medical fundraiser was handled with care and professionalism. Your trust means the world to us! 🙏 The AngeLink Team 💙

Thank you for your kind feedback! We're so happy we could help you get your fundraiser up on our platform. If you ever need anything else, we're here for you! The AngeLink Team

Thank you so much for your wonderful feedback, Nora! 🌟 We’re thrilled to hear that she made such a difference for you — she really is a gem. Your gratitude means everything to us, and we’re so happy we could help make things easier. The AngeLink Team

We're so grateful for your heartfelt review, Sophia! 💕 We're truly touched to know we could help during such a challenging time. Your strength is inspiring, and we're honored to have been a small part of your journey. Wishing you and your family brighter days ahead. 🙏 The AngeLink Team

Thank you so much for your beautiful words, Dennis! 💕 We're truly touched and so glad our team could be there for you. It means the world to know you felt supported every step of the way. ✨ The AngeLink Team

Thank you for your feedback, Dana! 😊 We're so happy to hear that AngeLink has been helpful so far. We're always here if you need anything! The AngeLink Team 💙

Hi Becky Ann, We’re truly sorry to hear about the difficult experience you’ve had — especially during such a heartbreaking time. Our team cares deeply, and we never want anyone to feel unsupported in a moment of need. 💔 We’ve sent a request through TrustPilot for more information, as we couldn’t locate an account under your name, and TrustPilot does not share the email addresses with us. Please reach out to us directly at [email protected] so we can personally assist and help resolve this as quickly as possible for you. We take your concerns seriously and are here to help make things right. With care, The AngeLink Team 💙

Thanks a ton for your wonderful feedback, Seren! 💕 We're so happy you enjoyed using our platform and felt supported by our team. It means the world to hear we're your top pick! 🌟 The AngeLink Team

Thank you for your patience Robin, and we’re so sorry for the frustration you experienced! 🙏 We’re glad to hear your funds made it through, but we understand how important a smooth experience is. Our team is always here to help, and we’d love to look into the Samsung issue for you! Please reach out—we’re happy to assist! The AngeLink Team 💙

We’re so grateful you chose AngeLink during such a difficult time, Rukshan. It’s heartwarming to hear that the process was easy and that your community came together to support your family. Sending you our deepest sympathies and appreciation. The AngeLink Team 💙

Thank you for your lovely review, Brenda! 💙 We’re so glad we could support you, and it means the world to us that you took the time to share your experience. If you ever need anything, we’re always here for you! The AngeLink Team

Thank you so much for your feedback, Vernon! We're glad you found our customer service helpful. Fundraising can be challenging, but every contribution comes from those who care, and that’s what matters most. If you ever need tips on reaching a wider audience, we’re happy to help! The AngeLink Team ❤️

Franny, thank you for your wonderful feedback! We're delighted to hear that you had a great experience using AngeLink. Making fundraising simple, engaging, and effective is exactly what we aim for, so it means a lot to know you enjoyed the tools and guidance we provide. The AngeLink Team ❤️

Thank you for such a touching review, Ronnie! Your words truly mean the world to us. At AngeLink, our goal is to support every person like a friend or family member, and knowing that you felt that personal connection warms our hearts. It’s been an honor to walk alongside you during this tough season, and we’re grateful to have been part of your journey. Thank you for trusting us and for your heartfelt recommendation. We’re always here if you need us again. The Angel Link Team 💙

Thank you for your wonderful review, Dem! We’re honored to have supported your granddaughter’s music career and your family’s medical needs. It’s wonderful to hear you found AngeLink easy to use and our support team helpful. Your recommendation means the world to us! The AngeLink Team ❤️

Hi Biljana, We’re truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience you’ve encountered. This is certainly not the level of service we aim to provide, and we understand how disappointing this situation has been for you. Our Customer Support team reached out to you on January 29 to assist with setting up your bank account information, which is required to disburse your funds securely. We received your response on January 30 requesting to delete your account, and our team promptly replied, clarifying that completing the bank account setup was the only step needed to proceed with the release of your funds. Additionally, on January 30, we made a follow-up call to offer direct assistance with the withdrawal process. During that call, you requested to have the donations refunded instead, and we are here to support you with that request. We genuinely regret any confusion or frustration this may have caused. Our goal is always to make the process as smooth as possible, and we’re committed to resolving this matter to your satisfaction. If you’re open to it, we’d love the opportunity to speak with you again to ensure everything is handled properly. Thank you for your feedback—it helps us improve. Please feel free to reach out to us directly at [email protected], and we’ll be more than happy to assist you further. Wishing you all the best, The AngeLink Team