Hi,
We’re sorry to hear about your experience, but we’re unable to locate any record of a replacement request or communication matching the details described. We take product concerns seriously and always encourage customers to reach out directly so we can review and address any issues appropriately.
We’d also like to clarify that we do not supply antibacterial or bacteriostatic water, and all of our products are sold strictly for research use only. We do not provide or support personal-use applications.
If you believe this review was intended for our company, please contact us at [email protected]
with your order details so we can investigate further.
– Apex Peptide Supply
Hi Chahira,
We take reviews like this very seriously, which is why we thoroughly checked our system before responding. At this time, we have no record of any order, communication, or contact attempt under your name, and the details in your review do not match how our company operates.
For clarity, Apex Peptide Supply does not offer “fast” or expedited shipping, and we have no unresolved customer service inquiries—calls, texts, emails, or website messages—matching your description.
We have recently encountered multiple cases where customers have mistakenly confused us with another company using a similar name. Based on the information provided, this appears likely to be one of those situations.
If you did in fact place an order with Apex Peptide Supply, we are more than willing to investigate and resolve this immediately. Please contact us directly with your order details so we can assist:
📧 [email protected]
📞 505-370-2370 (call or text)
We stand by our service and responsiveness, and our existing customer reviews reflect that. If this review was intended for a different company, we respectfully ask that it be corrected to avoid confusion.
– Apex Peptide Supply Team
R
Rick Osbourn · 写过 1 条评价 · 已认证 · 体验于 2026-02-25 ·
★★★★★
订单正确
订单正确,服务/邮购及时交付,电子邮件确认做得很好。给这个组织一个机会来满足您的肽需求!
Apexpeptidesupply 回复2026-03-22
Thank you for taking the time to share your experience—we really appreciate it!
We’re glad to hear everything arrived correctly and on time, and that the communication along the way met your expectations. Providing a smooth, reliable experience from order to delivery is exactly what we aim for.
Your support means a lot to us, and we’re grateful you chose Apex Peptide Supply. If you ever need anything or have questions in the future, we’re always here to help.
– Apex Peptide Supply Team
Thank you for the great feedback—we truly appreciate it!
We’re glad to hear you had a smooth experience and were happy with both the quality of the products and the delivery. Providing reliable service and consistent quality is exactly what we strive for every day.
We appreciate your support and look forward to serving you again in the future!
– Apex Peptide Supply Team
Thank you for taking the time to share your feedback—we appreciate it.
We’re glad to hear your order arrived quickly and that you had a smooth overall experience with our service and delivery.
For clarity and transparency, we do want to note that all products offered by Apex Peptide Supply are intended strictly for research use only and are not approved for personal or medical use.
– Apex Peptide Supply Team
G
Gready · 写过 1 条评价 · 体验于 2026-02-26 ·
★★★★★
真正的品质
服务代表信息丰富且乐于助人。 令人惊叹的客户服务。 真实、纯净的最高品质产品。
Apexpeptidesupply 回复2026-03-22
Thank you for the kind words—we truly appreciate your feedback.
We’re glad to hear our team was helpful and informative, and that your experience with our customer service stood out. Providing clear communication and a reliable experience is something we take seriously.
We appreciate your support and are grateful you chose Apex Peptide Supply.
– Apex Peptide Supply Team
P
Patrick Moad · 写过 2 条评价 · 已认证 · 体验于 2026-01-27 ·
★★★★★
马特很棒
马特很棒。总是让事情对我来说更容易。
Apexpeptidesupply 回复2026-03-22
Thank you for the kind words—we really appreciate you taking the time to share this.
We’re glad to hear your experience has been a positive one, and we’ll be sure to pass this along. Making things simple and easy for our customers is always the goal.
We truly appreciate your support.
– Apex Peptide Supply Team
M
Morgan Blake · 写过 2 条评价 · 体验于 2026-01-31 ·
★★★★★
满足您所有的肽需求......
我通过 Apexpeptidesupply.com 下了订单。这个过程非常简单。两天后我收到了订单,我简直不敢相信它有多快。我遇到的唯一问题是我的产品之一没有到达。我还收到了另外两件我没有订购的商品。我拨打了这个号码,并受到了最好的客户服务的欢迎。他不仅立即发送了我丢失的小瓶,还告诉我我可以保留意外发送的物品!他还给了我下次购买的折扣代码!就产品质量而言,所有 COA 都可以在线获取,而且他们是一家非常有信誉的公司。我将来会向他们订购!
Apexpeptidesupply 回复2026-02-18
Thank you so much for taking the time to share this detailed feedback — we truly appreciate it.
While we always aim for every order to be perfect the first time, we’re glad we were able to resolve the mix-up quickly and make it right. Taking care of our customers promptly is extremely important to us.
We’re also happy to hear you found the ordering process simple and the shipping fast — that’s exactly the experience we work hard to provide. Transparency matters to us as well, which is why we make batch-specific COAs easily accessible.
Thank you again for your support and trust. We look forward to serving you again.
G
Gian Bermudez · 写过 2 条评价 · 已认证 · 体验于 2026-01-28 ·
★★★★★
良好的客户服务
我遇到了问题,不得不更改送货地址;不到 10 分钟后我就接到了回电。优质的客户服务和运输很快
Apexpeptidesupply 回复2026-02-18
Hi Gian,
Thank you for taking the time to share this — we truly appreciate it.
We know how important it is to get shipping details corrected quickly, so we’re glad we were able to get back to you right away and make sure everything was handled smoothly. Fast communication and fast shipping are both priorities for us.
We appreciate your support and look forward to serving you again in the future.
N
Naeve Duarte · 写过 2 条评价 · 已认证 · 体验于 2025-12-29 ·
★★★★★
令人惊叹的客户服务和超快的速度…
出色的客户服务和超快的响应
Apexpeptidesupply 回复2026-02-18
Thank you so much for the kind words — we truly appreciate it.
Providing fast responses and reliable support is a core part of what we do, so it means a lot to hear that reflected in your experience.
We’re grateful for your support and look forward to serving you again.
B
Bear Barthalemue · 写过 1 条评价 · 体验于 2026-01-05 ·
★★★★★
优质来源,快速运输
伟大的来源,优质的产品。请耐心等待您的追踪号码。假期期间也不到一周就到达了。
Apexpeptidesupply 回复2026-01-06
Thanks for the great feedback—we really appreciate it!
We’re glad to hear everything arrived quickly, especially during the holiday period. Tracking details are always sent as soon as the label is generated, and we appreciate your patience as orders move through processing and carrier pickup.
Thanks again for choosing Apex Peptide Supply. We’re grateful for your support.
Thanks so much for the kind words! We’re glad you had a great experience and appreciate the recommendation and support.
P
Pree Em · 写过 1 条评价 · 体验于 2025-12-22 ·
★★★★★
优质的产品在伟大的...
优质的产品,优惠的价格和超快速的运输。我对他们的服务非常满意,并且肯定会再次从他们那里重新订购。
Apexpeptidesupply 回复2026-01-06
Thank you for the great review! We’re glad to hear you were happy with the product quality, pricing, and fast shipping. We truly appreciate your support and look forward to serving you again.
P
Patrick Moad · 写过 1 条评价 · 体验于 2026-01-04 ·
★★★★★
良好的沟通
我很欣赏需要时的沟通和服务。马特非常友好和乐于助人!发货快!
Apexpeptidesupply 回复2026-01-06
Thank you for the kind words! We’re glad to hear you had a positive experience with our communication and service, and that your order arrived quickly. We truly appreciate your support.
j
jared · 写过 1 条评价 · 体验于 2025-12-30 ·
★★★★★
很棒的客户服务
优质的客户服务、真实性和及时的运输。工作人员非常理解,我推荐其他人从这家公司购买。
Apexpeptidesupply 回复2026-01-06
Thanks for the great feedback! We appreciate your support and are glad you had a positive experience overall.
Hi William,
Thank you for taking the time to share a detailed account of your experience. We understand how frustrating confusion around payment processing and delayed order updates can be, and we’re sorry for the inconvenience this caused.
We appreciate your patience while the order was resolved and are glad to hear that you ultimately received your product and were satisfied with it for your research needs.
We’ve reviewed the communication and fulfillment process internally, as feedback like this helps us identify areas where clarity and responsiveness can be improved. We’ve also reached out to you directly to follow up.
Thank you again for your honesty and for giving us the opportunity to improve.
— Matt, Apex Peptide Supply