Hi Greg, We’re truly sorry to hear about this experience. That’s not the standard we hold ourselves to, and it’s especially disappointing knowing these bottles were intended as a gift to fellow Chief Petty Officers. Damaged labels and a faulty cork should never make it out the door, and we take full responsibility for that miss. Our team will be reaching out to you directly via email to make this right and send replacement bottles that reflect the quality and care you should have received from the start.
We appreciate you bringing this to our attention and for holding us to a higher standard.
Thank you for the honest feedback.
S
Scott R Carlson · 写过 1 条评价 · 已认证 · 体验于 2026-04-03 ·
