ArtPix 3D

Thomas, Thank you so much for your feedback. We strive to ensure that every crystal we create is nothing short of stunning and meets our customers' expectations. That's why we provide previews that customers can request changes on, so we can make a product they'll cherish for years.  We see that you have already reached out via email regarding your crystal, and one of our customer service agents has responded. We hope to hear back from you soon so we can resolve everything and ensure you have a product you're proud of. Looking forward to hearing from you. Best regards, ArtPix 3D.

Hello, Thank you for providing your feedback. We’re sorry to hear that you were disappointed with your necklace heart large. Your satisfaction is very important to us. A member of our team will be reaching out shortly to obtain some images of your piece and understand how we can better meet your expectations. Best Regards, ArtPix 3D.

Hello, Thank you for taking the time to share your feedback. We’re sorry to hear that the product you received did not meet your expectations. Based on your review, it appears there may have been a misunderstanding regarding the product selected. The ArtBricks Square Photobricks are designed as a buildable brick photo set, with your image UV printed directly onto the assembled bricks so the picture can be taken apart and reassembled. We also offer an acrylic photo block that features a permanently printed image, which may be closer to what you were expecting. A member of our team will be reaching out to you shortly to see how we can make this right. We appreciate the opportunity to help. Best regards, ArtPix 3D