# Ask-Crew 评价与评分

> 来源: OK.one — https://ok.one/review/ask-crew.com

- 域名: ask-crew.com
- 分类: 公共及地方服务
- 综合评分: 4.5 / 5 (67 条评价)
- 评分分布 5→1 星: 87% / 0% / 0% / 1% / 12%
- 所在地: United States
- 数据更新: 2026-08-10

Ask-Crew（ask-crew.com）在 OK.one 的综合评分为 4.5 分（满分 5 分），基于本站收录的 67 条用户评价，属于公共及地方服务分类，口碑优秀。87% 的评价为 4 星及以上，12% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★☆☆☆☆ 自动更改我的帐户，我从未…授权它希望它现在停止
- Jerry Williams · 2026-05-03

自动更改我的帐户我从未授权过。希望现在就停止。 ✋️..

> 商家回复 (2026-05-03): Hello,

We’re concerned to hear about this situation, as this is not typical for our service. We would like to review your account and clarify the charge you mentioned.

At the moment, we’re unable to locate your details, so please share your email address and any relevant information so we can investigate further. 

Best regards,
David, Ask-Crew Billing Support
+1 833 600 0218 billing@ask-crew.com

### ★★★★★ 凯特 M 知识渊博，很有耐心，但代价高昂。
- G. Konneker · 2026-04-30

Kate M 知识渊博且耐心。  我们进行了多次测试，并不断深入挖掘我不熟悉的各个层面的技术细节。  她和我一样想解决我的问题。

请注意您的聊天时间，否则您将被多次计费，而且费用并不便宜。  我以为只要 1 英镑，结果贵得多。

> 商家回复 (2026-04-30): Hello!

Thank you so much for your kind words! We're thrilled to hear that our representative provided you with excellent service. We strive to ensure that every interaction is positive and helpful.

Best regards,
Ask-Crew Support Team!

### ★☆☆☆☆ 骗局
- Mrs Angela Romano · 2026-04-30

一切，代理人很有礼貌，但根本没有帮助。我真的感觉自己被骗了，并且很感激退回的订阅费，因为我一直不清楚我是否已经注册了订阅费，

> 商家回复 (2026-04-30): Hello, Mrs Angela Romano


We're sorry to hear that your experience with the site wasn’t as expected. We'd be happy to assist you.
Please share your email address along with any additional details, and we’ll review your account to help resolve any concerns.

Best,
Ask-Crew Support
help@ask-crew.com or 1 833 600 0218

### ★★★★★ AlexL非常有耐心
- Melanie  · 2026-04-29

AlexL 非常有耐心。  我们一圈又一圈地转，最后中断了，第二天又重新开始。  我不懂技术，但他一直为我努力，我们终于成功地让 TP 扩展器在我的互联网上运行。

> 商家回复 (2026-04-29): Hello, Melanie!

Thank you for sharing your experience. We’re glad to hear that the support remained patient and persistent, even across sessions, until everything was working. It’s great to know you were able to get your TP extender set up successfully.

Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★☆☆☆☆ 诈骗没有提及 24.79 英镑的费用，无法通过电子邮件退款
- MrOrzKid  · 2026-04-28

没有提到 24.79 英镑的费用，他们只是从我的帐户中扣除。你可以与机器人交谈，而不是与人交谈，我问了与机器人交谈相同的问题，他们只是一次又一次地使用相同的回答“我不是机器人，是我，名字”。最后，他们接受付款，但不会为您创建帐户，所以祝您好运，告诉他们您使用的是哪个帐户，因为没有帐户，并且如果您尝试向 billing@ask-crew 发送电子邮件，无论他们回复什么电子邮件，它都不起作用，您的电子邮件将不会送达。骗局。

> 商家回复 (2026-04-28): Hello,

We’re concerned to hear about your experience, as this is not typical for our service. We would like to review what happened with the charge and access issue you mentioned.

At the moment, we’re unable to locate your details, so please share your email address and any relevant information so we can investigate further.

Best regards,
David, Ask-Crew Billing Support
billing@ask-crew.com

### ★★★★★ 两个小时的谈话，但最终还是值得的。
- MLB · 2026-04-24

与一位名叫 Sandra V. 的人聊天，讨论在 Garmin DriveSmart SatNav 上检索地图的问题。我本来有两个区域，但是最近更新时，下载中途停止了。我被指示获取更多内存，我通过插入 32 GB 存储卡来完成。然而，我发现我失去了一个区域。 Sandra V 带着我勤奋而耐心地完成了各个步骤，但两个小时后，尽管有额外的内存，Garmin 只允许我选择一个区域。我们同意将其保留 24 小时，之后我使用相同的说明再次尝试，这些说明仍然可以在 Ask-Crew 网站上访问。终于成功了！看来问题是由于我原来的两个区域“英国和爱尔兰”和“南欧”已被重新捆绑为“欧洲北部”和“欧洲南部”。但谁在乎呢？感谢 Ask-Crew，我最终到达了那里。

> 商家回复 (2026-04-24): Hello!

We're thrilled to receive your positive review! It's great to know that our representative provided you with the assistance you needed. We appreciate your support.

Best regards,
Ask-Crew Support Team!

### ★★★★★ 解决问题的方法
- LV · 2026-04-22

非常理解和乐于助人

> 商家回复 (2026-04-22): Hello! 
Thank you for your feedback. We're glad to hear that our team was able to help you find a solution. We’re always here if you need any further assistance.


Best regards,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★★★★★ 斯文·K 优秀
- Linda Hodgson · 2026-04-21

Sven K 很好地解决了我的问题，尽管花了很长时间，一个多小时。  如果我再次遇到麻烦，会毫不犹豫地联系帮助热线

> 商家回复 (2026-04-21): Hello, Linda!

Thank you for your feedback. We’re glad to hear that your issue was resolved and that the support remained consistent throughout the process. It’s great to know you would choose to reach out again when needed.

Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★★★★★ 非常有帮助
- Kirk Moulton · 2026-04-20

容易联系，沟通良好。

> 商家回复 (2026-04-20): Hello Kirk,

Thank you for your feedback! We’re glad to hear you found the experience helpful and easy to connect with. Clear and smooth communication is very important to us, and we truly appreciate your kind words.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576

### ★★★★★ 优质的服务
- Marie Ruiz · 2026-04-19

> 商家回复 (2026-04-19): Hello, Marie!

Your satisfaction is our priority, and we're thrilled to hear that you had such a positive experience with our service. Thank you for choosing us, and please don't hesitate to reach out if you need anything else.

Best regards,
Ask-Crew Support Team!

### ★★★★★ 丹尼尔在……几秒钟内解决了我的问题
- rob irving · 2026-04-17

丹尼尔在几秒钟内解决了我的问题。  显然这是我缺乏知识，但他解释了这一点并帮助我掌握了相机知识。谢谢丹尼尔。问候
罗布·欧文

> 商家回复 (2026-04-17): Hello,
Thank you for using Ask-Crew, we’ll be happy to help you out. 

We're delighted to hear that you had such a positive experience with us! Thank you for choosing our service, and please don't hesitate to reach out if you need further assistance in the future!

Best regards,
Ask-Crew Customer Support

### ★★★★★ 亚历克斯·S
- Steven Jones · 2026-04-15

在我购买了错误的组件后，Alex S. 非常有帮助地帮助我找到了正确的烤箱组件。

> 商家回复 (2026-04-15): Hello Steven,

We're thrilled to receive your positive review! It's great to know that our representative was able to assist you effectively. Your satisfaction is important to us, and we appreciate your business.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★★★★★ Nick B 非常容易理解并且……
- Jeanette Cadogan · 2026-04-14

Nick B 非常容易理解，并给出了我可以遵循的指示。当我没有看到他说的话时，我应该找到一种不同的方法来解决问题并且非常耐心。

> 商家回复 (2026-04-14): Hello, Jeanette!

We're thrilled to receive your positive review! It's great to know that our representative provided you with the assistance you needed. We appreciate your support.

Best,
Anna, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★★★★★ Garmin Edge 1000
- Tim Pauling · 2026-04-11

对我遇到问题的特定问题和品牌/型号有经验的人的快速回复。

> 商家回复 (2026-04-11): Hello Tim,


Thank you for your feedback! We’re happy to hear that you connected with someone knowledgeable who could assist with your specific device. We aim to provide helpful and relevant support every time.


Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com

### ★★★★★ 非常简单且有帮助。
- John Worsley · 2026-04-10

非常简单且有帮助。
当然解决了我的 Garmin Zumo 问题。我会推荐问船员。

> 商家回复 (2026-04-10): Hello, John!

We appreciate you sharing your experience. It’s great to know that the guidance provided was easy to follow and led to a successful outcome. Your recommendation means a lot to us.

Best regards,
Ethan, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★★★★★ 她发现了问题并解决了它
- Alexandra Mitman · 2026-04-06

她发现了问题并解决了它。  我每月收取国家电网的费用，但我从来没有写过电子邮件。  她修好了。

> 商家回复 (2026-04-06): Hello! Thank you for sharing your experience. We're glad to hear that the issue was identified and resolved quickly. Our team is always here to provide helpful support whenever you need it.


Best regards,
Matthew, Ask-Crew Support
help@ask-crew.com or +1 833 600 0218

### ★☆☆☆☆ 未经授权的付款
- Vickie “Baye” Baskin · 2026-04-05

您好，我有 49.00 美元的费用，已从我未经授权的帐户中扣除。  请更换它并关闭该帐户。谢谢。

> 商家回复 (2026-04-06): Hello Vickie,

Thank you for your feedback. We would like to examine your case and verify the charge you referenced.

Please send us the email associated with your account so we can review the details and assist you further.

Best regards,
Ask-Crew Support
billing@ask-crew.com or +1 833 600 0218

### ★★★★★ 询问 - 工作人员很有耐心
- linda mary bell · 2026-04-04

清晰的指示

> 商家回复 (2026-04-04): Hello linda mary bell,

Thank you so much for your kind feedback! We’re thrilled to hear that you found our instructions clear and our team patient. Providing easy-to-follow guidance is our top priority, and we’re always here to help whenever you need expert assistance!

Best regards,
James, Ask-Crew Support
billing@ask-crew.com or +1 833 460 0341

### ★★★★★ 解决了我的问题
- Carol · 2026-04-02

快速高效解决问题

> 商家回复 (2026-04-02): Hello Carol,

Thank you so much for your kind words! We’re thrilled to hear that our service was fast and efficient in solving your problem. Your satisfaction is our top priority, and we’re always here to help whenever you need expert assistance.

Best regards,
James, Ask-Crew Support
billing@ask-crew.com or +1 833 460 0341

### ★★★★★ 来自 Alex 的在线帮助
- Brian · 2026-03-28

亚历克斯对像我这样不懂电脑的人非常有帮助，他的建议解决了我的问题。

> 商家回复 (2026-03-28): Hello Brian,

Thank you for your wonderful feedback! We are so pleased to hear that Alex was very helpful and that his advice solved your problem, especially for someone who may not consider themselves computer‑savvy.
We truly appreciate you taking the time to acknowledge his support. If you have any more questions in the future, we are always here to help.

Best,
Matthew, Ask-Crew Support
help@ask-crew.com or +44 7700 170576

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