# atomstack.com 评价与评分 > 来源: OK.one — https://ok.one/review/atomstack.com - 域名: atomstack.com - 分类: 建筑与制造 - 综合评分: 3.5 / 5 (11 条评价) - 评分分布 5→1 星: 64% / 0% / 0% / 0% / 36% - 所在地: China - 数据更新: 2026-10-25 atomstack.com（atomstack.com）在 OK.one 的综合评分为 3.5 分（满分 5 分），基于本站收录的 11 条用户评价，属于建筑与制造分类，口碑一般。评价两极分化：64% 给出 4 星及以上，同时 36% 打了 1 星；商家回复了 25% 的差评；近 12 个月新增 2 条。数据最后更新于 2026-10-25。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Customer support - Matt McDonald · 2026-09-22 I got an email from them saying one of the parts from a bundle I ordered wasn't in stock. So I emailed them back pretty much after I received it to let them know what I wanted to do. It's been a few days with no answer. Their cutomer support is a joke. ### ★☆☆☆☆ TitleUnacceptable support! - Berry van Nieuwenhuijsen · 2026-07-27 Title: Unacceptable support! Forced to do electronic repairs after a stroke, laser module defective (€1,388.15)Review:I bought an Atomstack X70 Max for €1,388.15 (Order ID: 14080). Since March, this machine has not been working properly. The 70W laser module completely lacks power and fails to cut through 3.6 mm plywood, even with a brand-new protective window lens installed.The customer service handling has been a nightmare and caused me an unacceptable amount of personal stress, which is highly detrimental to my health as I am currently recovering from a stroke (herseninfarct). Despite this, Atomstack support forced me to perform complex electronic repairs myself by installing a replacement mainboard based on a YouTube video. Forcing an untrained consumer to do this is completely irresponsible and dangerous.I have already sent a final ultimatum with video proof. I demand that Atomstack immediately sends a complete, brand-new replacement laser module free of charge under warranty, and reimburses my costs for the cooling fan (€11.00 plus shipping).If this is not resolved immediately, I will escalate this case through my payment provider to get a full refund. Do not buy from this company if I bought an AtomStack laser engraver (Order #14080) and it has been a complete nightmare. The machine has had severe issues since March, and instead of fixing it, AtomStack forces you to be their factory mechanic.For months, they kept stalling by sending random loose parts (motherboards, fans, cables that don't fit) expecting me to repair their broken product myself. I even had to buy my own fan out of pocket just to try and get it to work. The machine is still completely broken.To make matters worse: after months of waiting for a new laser module, they recently sent me a fake/recycled tracking number (CN105432898DE). When checking the number, it turned out to be an old shipment from February that I already received! They are actively lying and using fraud tactics to stall for time.This company does not respect consumer rights. I have officially demanded a full refund or a completely new machine. Avoid AtomStack at all costs unless you want to spend months paying for a broken machine and fixing it yourself! ### ★☆☆☆☆ Poor quality, poor service and slllooowww. - Real Customer · 2025-01-18 SUPPORT & SERVICE RUBBISH!! Purchased a refurbished A10 Pro from Banggood - arrived quickly but received a broken and dangerous return - NOT a refurbished unit. Laser glass was smashed so light came out towards the user, Controller USB & Power socket internals were all broken, PSU also broken, wrong size allen keys & even came with the previous owners used tywraps included. Apparently though ALL Atomstack products are checked at least 4 times - clearly by the Chinese Blind Institute.... Banggood trying to get replaced (beginning to wonder) but Atomstack more interested in pointing blame (cannot see a UK delivery company opening the box, removing layers of foam, breaking the internal USB & power etc. then closing it up with correct tape) than supplying what paid for in good faith engraver. Weeks waiting and now apparently it takes 30 days at least to get spares shipped from their UK outlet to the UK - lies, more lies & slowdowns - AVOID > 商家回复 (2025-01-24): We are sorry to that you have bad experience with banggood.com which is one of our resellers. All items sold on www.atomstack.com are brand new except the ones tag with "refurbished". We are also doing our best to make sure our resellers to follow this rule. In case any resellers are breaking this rule, we will be assisting our users to get a satisfying solution. Please share more info with us (a request has been sent to you through trustpilot), our team will get a fast investigation to the case. Thank you. ### ★★★★★ I always carry my tools around for… - William James · 2024-09-09 · 已验证 I always carry my tools around for large projects. The A70Max is a dream come true for me. Lightweight, easy to maneuver on a custom cart, and can cut through thick materials with ease. Its intuitive workflow is a great addition to my CNC machine. It truly inspires creativity. > 商家回复 (2024-09-13): We’re thrilled to hear the A70Max has become such an essential part of your toolkit, William! It's fantastic to know it inspires your creativity and fits seamlessly into your projects. Thank you for sharing your experience! ### ★★★★★ I purchased the A70Max and it is truly… - Jorvik · 2024-09-08 · 已验证 I purchased the A70Max and it is truly amazing. The powerful laser and wide work area are perfect for handling large projects. This machine is a true game changer in its size category. Highly recommended! > 商家回复 (2024-09-13): Thank you so much, Jorvik, for your glowing review! We're delighted that the A70Max meets your needs for large projects and that you find it to be a game-changer. Your recommendation means a lot to us! ### ★★★★★ I recently purchased the A70Max and I… - Juan Vogel · 2024-09-06 · 已验证 I recently purchased the A70Max and I must say it's truly remarkable. The performance is outstanding, with a powerful laser that can handle even the most demanding projects. The large working area is a huge plus, allowing for bigger and more ambitious creations. This machine is definitely a great choice for those looking for quality and functionality in a larger size. I am extremely satisfied with my purchase and would highly recommend the A70Max to anyone in need of a top-notch machine. > 商家回复 (2024-09-13): It's fantastic to hear that the A70Max has exceeded your expectations, Juan! Thank you for appreciating the power and size of our machine, and for your high recommendation. We're thrilled to be a part of your creative journey and look forward to seeing what you create next. ### ★★★★★ Seems atomstack.com this site is the… - Alberto Miller · 2024-09-05 · 已验证 Seems atomstack.com this site is the official one. I compared several places and decided to buy from the brand of the A40. The machine is good and stable. > 商家回复 (2024-09-13): Thank you for choosing us, Alberto! We're delighted to hear that you found our A40 machine stable and effective after comparing several options. Your trust in our brand means a lot to us, and we look forward to continuing to serve you with reliable products. ### ★★★★★ I bought the A70 max and love the big… - Bramewell · 2024-09-05 · 已验证 I bought the A70 max and love the big size and big power. But i met some confusion when setting up the machine. My request has been answered quickly by Andy, who kindly gave me an clear explanation on how to solve my problem through a video! Good service and thanks to Andy! > 商家回复 (2024-09-13): Thank you for your feedback, Bramewell! We're glad to hear that Andy was able to assist you effectively. Your satisfaction is our priority, and we're pleased to have resolved your issue. We appreciate your support and are here whenever you need us! ### ★★★★★ I'm constant pushing tools around to… - Wendell Warfield · 2024-09-03 · 已验证 I'm constant pushing tools around to manage my space for large projects like conference tables. I couldn't imagine doing that with a super heavy CO2 laser and its external chilling unit. But my A70 Max is on a light weight cart I build, and moves around easily. I love it because the A70 punches thru those thicker materials quite easily, and it workflow is fajin jinmiliar to diode laser users. Its a great compliment to my cnc-which is a great tool itself, but the spinning bits can't create sharp inside corners and they tend to tear out delicate materials. That's where the A70 Max shines. It enables me to be even more creative! > 商家回复 (2024-09-13): Thank you for sharing your experience, Wendell! We’re delighted to hear how the A70 Max enhances your workflow, especially in combination with your CNC. It’s great that it’s helping you be more creative and manage your space effectively for large projects. Your satisfaction fuels our commitment to innovate!" ### ★★★★★ I bought the A70Max - Vale · 2024-09-02 · 已验证 I bought the A70Max, and its performance is impressive! The powerful laser and large working area open up possibilities for bigger projects. Good machine in this big size! > 商家回复 (2024-09-13): We appreciate your feedback, Yale! It's fantastic to know that the A70Max is living up to your expectations with its performance and size. We’re glad that it’s opening up new possibilities for your projects. Thanks for trusting in our machine! ### ★☆☆☆☆ DONT ORDER FROM THIS SITE - Patrik · 2023-11-25 I HAVE ORDERED A LASER ENGRAVER FROM THIS SITE 10 DAYS AGO AND IT HASNT EVEN BEEN SHIPPED YET. I HAVE WRITTEN THEM A COUPLE OF MAILS, THE FIRST ONE I SENT GOT A BLAND RESPONSE "We are currently in contact with the shipping company, urging them to expedite the shipment of your order" AFTER THAT 5 MORE DAYS PASSED AND IVE WRITTEN THEM ANOTHER EMAIL AND NOW 3 DAYS LATER AFTER NOT GETTING A RESPONSE IVE WRITTEN THEM AGAIN. I STRONGLY DISCOURAGE YOU TO ORDER FROM THEIR SITE BECAUSE EVEN IF I ULTIMATELY GET MY ENGRAVER, THEIR CUSTOMER SUPPORT IS DISGRACEFUL. VERY VERY BAD EXPERIENCE. --- - 全部评价与筛选: https://ok.one/review/atomstack.com - JSON 接口: https://ok.one/api/companies/atomstack.com - 评分口径与数据来源: https://ok.one/methodology/