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美丽与健康

Au Myprotein

202 条评价

3.4202 条评价
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关于 Au Myprotein

数据更新
网站
au.myprotein.com
分类
美丽与健康
所在地
United States · Northwich
状态
待认证
近 12 个月
202 条评价
差评回复率
99%(74/75 条)
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Au Myprotein靠谱吗?

Au Myprotein(au.myprotein.com)在 OK.one 的综合评分为 3.4 分(满分 5 分),基于本站收录的 202 条用户评价,属于美丽与健康分类,口碑一般。评价两极分化:58% 给出 4 星及以上,同时 31% 打了 1 星;商家回复了 99% 的差评。数据最后更新于 2026-08-12。

用户怎么说

E
Ec澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-06-28 ·

爱他们!

容易喝并且喜欢那个味道!是有点甜的味道。但多加一点水使其达到合适的稠度。

Au Myprotein 回复2026-07-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer澳大利亚 · 写过 2 条评价 · 已认证 · 体验于 2026-06-25 ·

贵公司高效且...

贵公司效率很高,产品也很好,我只是在处理我的最后一个订单时遇到了麻烦,与第一个订单中的同一产品味道有很大不同,我希望能够联系某人检查我的订单,看看我哪里出了问题。

Au Myprotein 回复2026-07-16

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

K
Karar Qasemi澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-04 ·

这次我真的很感激……

这次我真的很感激有效期仍然保持在1年。上次我对产品的质量和剩余 3 个月的有效期有非常糟糕的体验。

Au Myprotein 回复2026-07-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

D
Daniela澳大利亚 · 写过 2 条评价 · 已认证 · 体验于 2026-07-03 ·

送货服务和…的不错选择

送货服务和折扣定价的好选择。

Au Myprotein 回复2026-07-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer澳大利亚 · 写过 2 条评价 · 已认证 · 体验于 2026-07-03 ·

服务很好

Au Myprotein 回复2026-07-15

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

来得很快

来得很快。是正确的顺序。产品如广告所示

Au Myprotein 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

送货服务失败

你们的产品很棒,毫无疑问,这就是我第三次从你们那里购买的原因。但这次因为你们的交付,我不得不少给你们星星了。上次订购时,我遇到了送货方面的问题,这次又遇到了问题。写这篇评论时,我还没有收到我的订单,距离我订购已经两周了。这次我不会写下我的订单发生的整个故事,因为您将能够使用您的系统跟踪它。下次我会尝试与男士一起订购,因为就像我说的,我喜欢你的产品,但如果你或你的快递搞砸了交货,你可能必须找一个有信誉的快递。也许有些可以运送到澳大利亚邮政中心,因为那是我大部分包裹运送到的地方。如果我下次订单时遇到类似的经历,恐怕我可能不会再购买你们的产品了。谢谢

Au Myprotein 回复2026-07-10

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

G
Gihan澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-02 ·

蛋白粉还有更多…

现在蛋白粉比以前贵了很多。

Au Myprotein 回复2026-07-10

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

A
Ace澳大利亚 · 写过 2 条评价 · 体验于 2026-06-26 ·

已经10多天了

已经10多天了。仍在等待退款,退款应该在最初投诉后的 3-5 个工作日内完成。

Au Myprotein 回复2026-07-10

Hi, Thank you for taking the time to leave a review. We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account? We look forward to getting this resolved. Kind Regards, Sam

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-06-24 ·

仍在等待我的包裹

仍在等待我的包裹。无法联系到运输公司,并且追踪号码不存在。通话也被挂断。我亲自向我的蛋白质提出建议,却被告知我需要联系运输公司。糟糕的客户服务。

Au Myprotein 回复2026-07-10

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

P
Patrick澳大利亚 · 写过 2 条评价 · 已认证 · 体验于 2026-06-23 ·

优质快捷

优质的产品和快速的交货!

Au Myprotein 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

M
Manthan澳大利亚 · 写过 2 条评价 · 已认证 · 体验于 2026-06-30 ·

我的蛋白质现在变质了

我的蛋白质现在已经变质了,因为没有所谓的客户服务。服务和产品变得更加糟糕。

Au Myprotein 回复2026-07-09

Hello, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

交货良好

Au Myprotein 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

快速的服务和高质量的交付...

快速服务并交付优质产品。虽然有点贵绝对会回去

Au Myprotein 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

J
Jean Mallinckrodt澳大利亚 · 写过 5 条评价 · 已认证 · 体验于 2026-06-24 ·

一切都出了问题

一切都出了问题。 我不得不与两个单独的送货客户服务打交道,并且没有得到 My Protein 的任何帮助。 我有所有我必须写才能收到的信件(可根据要求提供 - 至少 10 封电子邮件)。 这两个交付组织似乎彼此没有联系,最终我向他们都提供了信息 底线是 - 送货组织不会送货到邮政信箱,但我的订单被 MyProtein 接受,然后被我注意到邮政信箱的两家送货公司接受。为什么我在跟进时才注意到这一点? 两个递送组织都获得了同一郊区的一个新地址,其中一个显然试图递送蛋白质……,就像另一个组织询问我的新地址一样,即使他们在自己的同一封电子邮件中注明了我的家庭地址。 现在似乎没有人知道包裹现在在哪里,我猜它正在返回 MyProtein 的路上。 作为第一次购买的客户,这是一个非常糟糕的开始,而且很可能也是一个糟糕的结束。

Au Myprotein 回复2026-07-09

Hello Jean, Thank you for taking time to leave your review. I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue. Please log into your account to view this message. Thanks, Sam

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-07-01 ·

良好的价值和肌酸混合得很好

物有所值(销售期间)和肌酸混合得很好。唯一的缺点是可重新密封的包装有缺陷,并且“弹簧锁”无法保持关闭状态。

Au Myprotein 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

G
GHULAM JAFFARI澳大利亚 · 写过 2 条评价 · 已认证 · 体验于 2026-06-22 ·

送货服务

提供服务和产品。

Au Myprotein 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia

J
Joshua Stevenson澳大利亚 · 写过 3 条评价 · 已认证 · 体验于 2026-01-02 ·

体面的味道和优惠的价格

Au Myprotein 回复2026-07-09

Hello, Thank you for taking the time to leave your review, we value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback. Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist. Kind regards, Natalia

S
Saurabh澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·

糟糕的送货体验

流程的送货部分很糟糕,这是第二次发生这种情况,仅 3-4 个订单中以前通过其他帐户订购的订单没有送货信息。 距离预计交货日期已经过去近一周了,而且近两周以来我还没有收到产品交付的任何更新。 它是在 6 月 22 日订购的,今天是 7 月 7 日订购的,对于大额购买,我们将不胜感激。 没有收到任何关于帐户的消息,我的电子邮件已指定,但没有电子邮件,令我惊讶的是,他们的合作伙伴的交货日期现在预计为 7 月 27 日。 我宁愿取消订单也不愿等待 1 个月的交货,最好从商店购买。 支付 250 美元后,你得到的体验是多么可怕啊。 就像我付了钱,然后我四处奔走试图获得产品的更新,而不是那些被付钱去做这件事的人。

Au Myprotein 回复2026-07-08

Hi Saurabh, Thank you for leaving your review. I am sorry to hear that you have had an issue with the delivery of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message. I look forward to getting this resolved. Kind Regards, Ben

c
customer澳大利亚 · 写过 1 条评价 · 已认证 · 体验于 2026-06-22 ·

超级快速的交货

Au Myprotein 回复2026-07-09

Hello, Thank you for leaving your review! It is always a pleasure to receive this feedback from our loyal Customers. Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments. Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist. Take care and have a lovely day. Kind Regards, Natalia