# Autel Sale 评价与评分

> 来源: OK.one — https://ok.one/review/autelsale.com

- 域名: autelsale.com
- 分类: 车辆与交通
- 综合评分: 4.0 / 5 (31 条评价)
- 评分分布 5→1 星: 74% / 0% / 0% / 3% / 23%
- 所在地: China
- 数据更新: 2026-10-24

Autel Sale（autelsale.com）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 31 条用户评价，属于车辆与交通分类，口碑良好。23% 的评价为 1 星，差评比例偏高；商家回复了 63% 的差评；近 12 个月新增 4 条。数据最后更新于 2026-10-24。

## 最新评价(第 1/2 页)

### ★★★★★ Always the best service I getting  fast…
- Jaco Viljoen · 2026-08-03

Always the best service I getting  fast and reliable  thanks a million 

> 商家回复 (2026-08-03): Dear Friend,
Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264

### ★☆☆☆☆ This idiot stopped replying to my email…
- Doug · 2026-06-24

This idiot stopped replying to my email after trying to get help. 

> 商家回复 (2026-06-24): Hi Doug, who are you? I have checke my email with name "Doug", no result, what is your email? what is your order number? you buy from me? Who is that idiot?

### ★☆☆☆☆ I ordered the im608 pro II They sent me…
- Mike Simons · 2026-06-19

I ordered the im608 pro II They sent me a different unit. Its been 1 email per day with them trying to get this returned and they want me to pay over $70 for the return.  No phone number to call. Seems like they are stalling out to get the 30day no return policy in affect!!! HORRIBLE CUSTOMER SERVICE!!! I needed the correct product weeks ago!!! DO NOT BUY HERE!!!!

> 商家回复 (2026-06-22): Dear Mr. Mike Simons,

We currently have the IM608S II in stock at our US warehouse. While the IM608 PRO II is available in China, shipping would take significantly longer. We prioritized shipping from our US location to ensure you received your order as quickly as possible.

Since these models offer identical functionality, please let us know if the current unit is acceptable. If you would prefer not to keep it, you may return it for a refund according to our policy. 
Thanks for offering us the serial number firstly. You are a good customer. Please ensure everything is returned in its original condition, including the carrying case.

Regarding the IM608S II APB112 and G-BOX3, if you choose to proceed with a return, all components must be sent back together.

Please note the following deductions per our return policy:

Here is our Return Policy:
https://www.autelsale.com/info/return-policy/
Refund Policy:
https://www.autelsale.com/info/refund-policy.html

  - Shipping Fee: $100 (We sent)
  - Return Fee: $70 (Includes a prepaid, insured shipping label, as you required this before) it is a heavy package. If no need label, we do not charge this fee.
  - Transaction Fee: $111.95 (3.5% PayPal fee which is charged by paypal and paypal do not refund this fee)

Total Refund: $2,917.05 USD

Once we receive and verify the condition of the returned items at our US warehouse, we will issue the refund. Please note that the inspection and processing period typically takes 2–4 weeks after the package arrives.

Please let us know how you would like to proceed. 

We have offered you our US return address already. Please check your email.
Best Regards
AutelSale.com

### ★★☆☆☆ Manual backup nil.…
- chrisf · 2025-11-14

I only tried to get a manuel for my  AL619eu which was
 with one but no supplied after loads of contact with agent just kept going round in circles with no sucsess,
I was also at the point of ordering a TPMS tool but am
wondering now if the follow up would be as bad for that unit as well,
What is so difficult in supplying a manuel which currently advertised with all testers.
Be Aware.

### ★☆☆☆☆ Cheep product
- Sharanjit Heir · 2024-09-23

Cheep product. They don't even reply back. Stay away from this Chinese cheap products

> 商家回复 (2024-09-23): Hi Mr. Sharanjit Heir, Because the price for TS501 pro on our website should be 199usd instead of 49.99USD,  and you pay at 49.99usd, and you are in Canada, according to our policys: need to pay customs fee on your side and need to pay price difference to CA, and too much price difference, so we have to arrange full refund to you. We tell you the reasons and apologize for that. Now we still want to tell you that we are sorry for wrong price online. And we have replied to all your email, messages after we are back from weekend, and you know about it. Why say no reply. Of course that price is not possible for Autel TS501 pro. Please stop writing bad review like it. And for your vehicles, 2016 chevy cruze ltz  with 1.4L engine
2018 Mazda 3 with 2.0L engine
2018 volt premier  with1.5L engine, we also check on the list but not recommend this basic scanner, you even do not expect my reply and just say "Your website says, it works almost on all cars.", of course we do not write like that. If yes, why I contact to confirm models before shipping. When we explain and refund you, you just said bad words to us and write here. 

### ★☆☆☆☆ Very bad quality product
- Arthur · 2024-05-02

Very bad quality product. The drone broke the first time I used it.  They don't have any warranty. Never reply emails. I have to recover amount by my bank.

> 商家回复 (2024-05-06): Hi, we do not sell drone now, you do not buy from our website, please contact your seller instead of us.

### ★★★★★ Very fast and accurate in response
- prince edward rasaki umane · 2023-12-12

Very fast and accurate in response, I am very satisfied, my Problem was solve in a very short time..... thanks Autel IS Always the best.

> 商家回复 (2023-12-13): Dear Friend,

Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264

### ★★★★★ Great service !
- מפתח לרכב בע"מ · 2023-12-04

> 商家回复 (2023-12-04): Dear Friend,

Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264

### ★★★★★ Very good technical support
- Jonathan · 2023-12-01

Very good technical support, they help you with everything you need, highly recommended.

> 商家回复 (2023-12-04): Dear Friend,

Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264

### ★★★★★ Service are great
- Dion Bruijnen · 2023-11-29

> 商家回复 (2023-11-29): Dear Friend,

Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264

### ★★★★★ Everything perfect
- José Mª molina · 2023-11-28

Everything perfect, speed and good technical support always and with great kindness, very happy with the treatment.  Thank you so much

> 商家回复 (2023-11-28): Dear Friend,

Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264

### ★☆☆☆☆ Scam
- Scammed · 2023-09-25

Scam. Just read all the good reviews are in broken English, the bad reviews are perfect. Scam site, just look at the prices. Contact autel directly they will tell you these are fake scanners.

> 商家回复 (2023-09-25): Hi, what is your name? What is your order number? You do not even show a real name on the website. 

### ★★★★★ Amazing customer service and amazing…
- Karen Paskevichyan · 2023-04-29

Amazing customer service and amazing shipping speeds. Overall great experience

> 商家回复 (2023-05-02): Dear Friend,

Thank you for the affirmation of our work
We are so happy you have received your package and like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com
Whatsapp:+86-13559259264 

### ★★★★★ Big thx AutelSale for great service and fast…
- Marek Hanel · 2023-01-09

Big thx for great service and fast activation code for IM608Pro. It was replied on Saturday so double points for me! 
I can only recommend 👍👍👍

> 商家回复 (2023-01-10): Dear Mr. Marek Hanel,

Thank you for the affirmation of our work
We are so happy you like it.
If you have any questions, please do not hesitate to contact us.
We will do our best to supply you with better products and services!

Thanks, Best regards!
www.AutelSale.com

### ★★★★★ Legit company
- Ricardo Abreu · 2022-11-30

Legit company, everything as it should.

### ★★★★★ Great service
- Regev Sigron · 2022-06-27

### ★★★★★ I will give the MK908pro
- KarlMartin Rønneberg. · 2022-05-16

I will give the MK908pro, TOP score, it is one of the best diagnostisk i have tried ever. I have had Bosch, Wurth, Actia, and Vcds, but Autel is the favoritt for me. Mvh Karl Martin Rønneberg, Eidsdal Bilhjelp.

### ★★★★★ bought a MK908 and it’s great
- Kareem glean · 2022-04-21

bought a MK908 and it’s great. I would recommend any work shop.

### ★★★★★ A happy customer …
- Niklas Dahlström · 2022-01-07

A fantastic customer service and a Nice welcome. I recomend their aquipment to your workshop

### ★★★★★ Happy with my mk808 from AutelSale
- Ahmed Ouf · 2021-12-16

I have just received my new mk808 in Saudi Arabia and it was a good experience. I am happy with the customer support, price and delivery. The product is genuine,  i would recommend everyone to buy.

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