# AXA Assistance 评价与评分

> 来源: OK.one — https://ok.one/review/axa-assistance.co.uk

- 域名: axa-assistance.co.uk
- 分类: 金钱与保险
- 综合评分: 4.2 / 5 (106 条评价)
- 评分分布 5→1 星: 68% / 13% / 4% / 5% / 10%
- 所在地: United States · Redhill
- 数据更新: 2026-08-12

AXA Assistance（axa-assistance.co.uk）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 106 条用户评价，属于金钱与保险分类，口碑良好。81% 的评价为 4 星及以上，10% 为 1 星；商家回复了 94% 的差评。数据最后更新于 2026-08-12。

## 最新评价(第 1/6 页)

### ★★★★★ 续订和新封面
- Robert Homer · 2026-08-11 · 已验证

续订和新封面均以礼貌和专业的方式处理

> 商家回复 (2026-08-11): 下午好，我们很高兴听到您对续约感到满意，并且处理得很专业。我们感谢您的客气话。谢谢。

### ★★☆☆☆ 简单的在线流程
- Wilson family · 2026-08-11 · 已验证

简单的在线流程
没有后续确认或文件，只有审查调查问卷
追求客户关怀

> 商家回复 (2026-08-11): 下午好，

感谢您的反馈，很遗憾您尚未收到明确的确认和文件。我将要求团队成员就此事与您联系。

亲切的问候

### ★★★★★ 服务很好
- Aras Mohammed · 2026-08-10 · 已验证

> 商家回复 (2026-08-10): Good morning, we are pleased to hear you were happy with the service received. Many thanks for taking the time to leave a review.

### ★☆☆☆☆ 欧洲故障服务差
- Nicola Smith · 2026-08-08

在法国时给欧洲故障打电话，不断为我们提供露营车故障的解决方案，但从未采取任何积极行动。服务绝对糟糕，被困在一个主要非英语国家真是太糟糕了！  你有一周的时间来帮助我们！ 🤬

### ★★★★★ 易于使用的网站和优惠的价格
- Jen · 2026-08-07 · 已验证

> 商家回复 (2026-08-10): Good morning, we are pleased to hear you found our website easy to use and were happy with the price quoted. Many thanks for taking the time to leave a review, it is appreciated.

### ★★★★★ 非常有帮助的客户支持人员
- Mrs Simmons · 2026-08-07 · 已验证

> 商家回复 (2026-08-10): Good morning, many thanks for your feedback. We are pleased to hear our customer service team was helpful. We will share your feedback with them.

### ★★★★☆ 与我交谈的那位先生非常……
- Veronica raybould · 2026-08-06 · 已验证

与我交谈的那位先生非常乐于助人，根据我的需求量身定制了我的需求，并且还给了我 20 英镑的原始报价折扣。

> 商家回复 (2026-08-10): Good morning, many thanks for taking the time to leave a review. We are pleased to hear our agent was helpful and you were happy with your experience.

### ★★★★★ 我丢失了故障封面详细信息
- Susan Cobley · 2026-08-04 · 已验证

我丢失了故障保险详细信息，快速拨打电话后，问题很快得到解决，并发送了电子邮件确认。

> 商家回复 (2026-08-04): Good afternoon, we are pleased to hear that we were able to quickly resolve your issue with your breakdown details. Many thanks for taking the time to share your feedback.

### ★★★★★ 非常有帮助
- Margaret Tyce-Butcher · 2026-08-03 · 已验证

我与 AXA 援助达成了很好的协议，电话里的人非常乐于助人。  我也有这家公司的汽车保险。

> 商家回复 (2026-08-03): Good afternoon, thank you for your positive feedback. We are pleased to hear you are happy with your experience and our agents were helpful. We will share your feedback with them.

### ★★★★★ 物超所值
- geoffrey oneill · 2026-08-01 · 已验证

> 商家回复 (2026-08-03): Good morning, we are pleased to hear you are happy with the product you purchased. Thank you for taking the time to leave a review.

### ★★★★☆ 易于设置且看起来物有所值
- Debbie · 2026-07-31 · 已验证

享受并且看起来很有价值。希望我永远不需要使用封面，但希望如果我这样做的话会很好👍

> 商家回复 (2026-08-03): Good morning, many thanks for your positive review. We are pleased to hear your are happy with the product purchased.

### ★★☆☆☆ 登录客户门户
- Anonymous · 2026-07-30 · 已验证

登录客户门户，无需电子邮件验证。付款笨拙，不得不重定向并且没有显示已付款。第一印象不佳

> 商家回复 (2026-07-31): Good afternoon,
I am sorry to hear of the difficulties you experienced. This will be raised with the relevant area to ensure these issues are straightened out, we appreciate your feedback and thank you for making us aware of this.
Kind Regards

### ★★★★★ 价格具有竞争力，易于申请
- Ian Boyd · 2026-07-30 · 已验证

> 商家回复 (2026-07-31): Good Afternoon,

Thank you for your review, we are pleased to hear you are happy with the pricing and process. 

Kind Regards

### ★★★★★ 莎拉非常乐于助人
- MRS S SMYTHE · 2026-07-28 · 已验证

莎拉乐于助人、友善且有礼貌。我需要我的故障封面文件的副本，她通过电子邮件将其发送给我。  非常高效。  我印象非常深刻。  

谢谢你，安盛。

> 商家回复 (2026-07-28): Thank you for your review! We are pleased to hear you are happy with the service from Sarah, we will pass on the feedback. 
Kind Regards

### ★★★★★ 和我交谈过的人最...
- Mr Todd · 2026-07-27 · 已验证

与我交谈的人对我很有帮助，因为我忘记了将这项政策续签一个月。

> 商家回复 (2026-07-27): Good afternoon, many thanks for your positive feedback. We are pleased to hear our agent was helpful and you were able to resolve your policy renewal.

### ★★★★★ 代理非常有帮助和高效
- Marie Bremner · 2026-07-27 · 已验证

> 商家回复 (2026-07-27): Thank you for your review, we appreciate the feedback and we are happy to hear you are pleased with the service.

Kind Regards

### ★★★★★ 伟大的
- George Storer · 2026-07-26 · 已验证

辉煌的故障盖

> 商家回复 (2026-07-27): Good morning, many thanks for your review. We appreciate your positive feedback and are happy to hear you are satisfied with our breakdown cover.

### ★★★★★ 易于更新和理解政策......
- cathy · 2026-07-24 · 已验证

轻松续保、了解保单详情，性价比无可挑剔

> 商家回复 (2026-07-24): Good Afternoon,
Thank you for your review, we are happy to hear you are pleased with the service you received.
Kind Regards

### ★★★★★ 非常快速和简单。
- CB · 2026-07-23 · 已验证

> 商家回复 (2026-07-23): Good Afternoon,

Thank you for your review. We are pleased to hear you are happy with the service you received.

Kind Regards

### ★★★★★ 完整覆盖的好价格。
- Ken Holmes · 2026-07-21 · 已验证

完整覆盖的好价格。
网站使在线购买保险变得容易。

> 商家回复 (2026-07-21): Good afternoon,

Thank you for your feedback, we really appreciate this and we are pleased to hear you are happy with the service.

Kind Regards

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