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健康与医疗

Balidoc

62 条评价

4.862 条评价
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关于 Balidoc

数据更新
网站
balidoc.com
分类
健康与医疗
所在地
United States
状态
待认证
近 12 个月
62 条评价
差评回复率
100%(4/4 条)
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Balidoc靠谱吗?

Balidoc(balidoc.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 62 条用户评价,属于健康与医疗分类,口碑优秀。好评高度一致,94% 的评价为 4 星及以上;商家回复了 100% 的差评。数据最后更新于 2026-08-10。

用户怎么说

L
L Clarke · 写过 2 条评价 · 体验于 2026-02-03 ·

一切都很棒

一切都很棒。预约团队的客户服务非常好,预约快捷方便,医生非常准时,她非常专业和可爱。这是一项很棒的服务。

Balidoc 回复2026-02-18

Thank you for your kind words, L Clarke. We are really pleased everything felt straightforward and professional, from booking through to the consultation. Our whole team puts a lot of care into making the process simple and supportive. We are grateful for your recommendation.

G
Gusde Suryantara · 写过 1 条评价 · 体验于 2026-01-29 ·

杰出人士

Balidoc 回复2026-02-01

Thank you very much! We appreciate your feedback.

c
customer · 写过 2 条评价 · 体验于 2026-01-28 ·

为什么以美元收费且费用如此之高?

我的全科医生没有给我提供太多帮助,无法为我提供一种我快用完的普通药物的处方,而是告诉我,我需要花 75 美元去看精神科医生才能获得处方。 非常恼火的是,Balidoc 在印度尼西亚以美元收费,75 美元约合 1,250,000 卢比,这在印度尼西亚对于一次简单的咨询来说是非常高/巨大的金额(对于当地人来说最多只有大约 250,000 至 400,000 卢比)。 对于在线服务来说,Balidoc 以美元收费,而且仅仅咨询就收取如此高的费用,甚至不包括药品的价格,这是一个很大的欺骗。

Balidoc 回复2026-02-01

Thank you for sharing your experience. For clarity, all patients at BaliDoc first receive a free initial online consultation with one of our general practitioners. In many cases, prescriptions can be issued directly at this stage. In this situation, the medication involved falls under a regulated category in Indonesia that requires specialist oversight due to safety and interaction considerations. Under local medical regulations, this type of medication cannot be prescribed or renewed by a general practitioner, but is commonly prescribed after an online assessment by a licensed psychiatrist. The psychiatrist consultation fee covers a fully compliant specialist evaluation in English, conducted entirely online, without the need to visit a clinic, wait in queues, or navigate the local healthcare system. Once a valid prescription is issued, we can also coordinate legal prescription handling and medication delivery directly to a hotel or villa, which many international travelers find especially helpful. We display pricing in USD for transparency for international visitors; the full equivalent in Indonesian Rupiah is shown before payment. Medication costs are separate, as they depend on pharmacy pricing, dosage, and availability, and this is communicated in advance. While we understand how stressful it can be to run low on medication while traveling, we cannot bypass medical safety standards or local regulations. Our role is to ensure care that is safe, appropriate, and legally valid in Indonesia. We appreciate the feedback and hope this helps future travelers better understand how regulated prescriptions are handled in Bali.

S
Stacey Rowley · 写过 2 条评价 · 体验于 2026-01-22 ·

过程非常简单👌

我可以在 10 分钟内预约视频咨询。 非常简单,如果需要,他们还可以为您提供药物。

Balidoc 回复2026-02-01

Thank you, Stacey. We’re glad the booking process was quick and straightforward, and that the consultation and delivery option worked well for you. We appreciate you taking the time to share your experience.

T
Timothy Tillack · 写过 2 条评价 · 体验于 2026-01-21 ·

始终如一的优质服务

这是我第二次使用 Bali Doc。医生总是准时赴约。每次我都能清楚地讨论我的问题并得到必要的治疗。当我背部受伤时,我无法骑摩托车,所以我能够拿到药物。

Balidoc 回复2026-02-01

Thank you for coming back to us and for sharing your experience. We take pride in making the process easy and reliable, from on-time appointments to clear communication, and we’re glad medication delivery helped when you needed it. We really appreciate your continued trust in BaliDoc.

S
SUSAN GALE DOBBS · 写过 3 条评价 · 体验于 2026-01-20 ·

精干高效

出色的。 BINTANG 博士非常专业。我会再次使用它们。

Balidoc 回复2026-02-01

Thank you, Susan, for your kind feedback. We’re glad to hear you had a professional and efficient experience with Dr. Bintang, and that everything was clear and straightforward. We appreciate your trust and would be happy to assist you again.

G
GJ · 写过 15 条评价 · 体验于 2026-01-17 ·

非常方便的服务

非常方便的服务。他们将送货到巴厘岛的任何地方。我住在东海岸 - 距离主要地点 2 小时路程 - 但他们仍然能够毫无问题地提供处方药。价格合理且专业。

Balidoc 回复2026-01-18

Thank you, GJ, for taking the time to share this. We’re really glad we could reach you on the East Coast and get everything delivered without hassle. Bali is spread out, and making sure people feel supported no matter where they’re staying is something we care deeply about. We appreciate your trust.

A
Amelia Jarvis · 写过 1 条评价 · 体验于 2026-01-08 ·

优质的服务

通话准时接通。 医生英语说得很好。 图像很清晰。 她问了一些很好的问题来确定我的病情。她清楚地解释了我的病是什么以及如何治疗。她倾听并考虑了我告诉她的事情。 她很友善,甚至询问我在远离巴厘岛的印度尼西亚小岛上的天气。 我对这项服务感到震惊,如果我在印度尼西亚时遇到其他健康问题,我现在就会使用这项服务。

Balidoc 回复2026-01-18

Thank you so much, Amelia, for such a thoughtful and detailed review. We’re truly happy to hear you felt listened to, well informed, and cared for throughout the consultation. Those small moments matter to us just as much as the medical care itself. We’ll be here whenever you need support again during your time in Indonesia.

M
Melissa Drost · 写过 1 条评价 · 体验于 2025-12-24 ·

非常方便、放心、方便。

这项服务非常方便且组织良好。我缺乏药物,非常担心,但在咨询了一位医生并提交了我的病史后,他们可以在同一天提供我所需要的!非常推荐。

Balidoc 回复2026-01-18

Thank you, Melissa. We know how worrying it can be to run short on medication, especially while traveling, so we’re really glad we could help quickly and ease that stress for you. Your recommendation means a lot, and we’re always here if you need us again.

A
Ahmed Shehata · 写过 1 条评价 · 体验于 2025-12-16 ·

非常专业

非常专业,准时,强烈推荐

Balidoc 回复2025-12-18

Thank you for your feedback, Ahmed. We’re pleased to hear you found the service professional and punctual. Your recommendation means a lot to us.

T
Tim · 写过 2 条评价 · 体验于 2025-11-18 ·

中肯的建议

全科医生及时到达我们的视频通话,并提供合理的建议。全科医生非常好,为我们搬到巴厘岛提供了有用的信息。

Balidoc 回复2025-12-01

Thank you for your kind review, Tim! Reliable GP consultations and clear relocation guidance are important parts of the care we work hard to provide in Bali. We hope your journey here continues to feel supported, informed, and stress-free

C
Carissa · 写过 1 条评价 · 体验于 2025-11-10 ·

巴厘岛最好的医疗服务!

我使用过 balidoc.com 两次,两次都非常棒。 他们的服务非常好,两次我都能在 20 分钟内安排视频通话。 Bintang 医生非常友好,会倾听您的问题和疑虑以及病史。 我第一次使用他们的服务时,我通过美国医生开出的两张处方已经用完。 我已经旅行了几个月,还没有回到美国补充药物,她可以给我开我需要的药物。 但第二次对我来说真正突出。 我上周做了激素测试,结果非常异常,由于雌激素低,需要开始雌二醇激素替代治疗。 我亲自去了两位妇产科医生,他们显然不知道如何帮助我,并试图让我口服雌激素避孕,但我绝对不能这样做,因为我有口服雌激素引起的肺栓塞病史。 当我向现场医生解释这一点时,他实际上只是嘲笑我,告诉我没有其他选择,继续推动口服雌激素,并承认他“不知道副作用”。 绝对可怕。 我决定看看 balidoc.com 是否可以再次帮助我,即使只是将我转介给一位亲自医生。 我在视频通话中与她分享了我的实验室结果,提到了我的凝血史,她建议使用雌激素凝胶,这就是我去妇产科希望开出的处方。 第二天,诊所通过 gojek 发送了凝胶,并附有明确的使用说明,建议一个月内再次进行激素测试,并提出任何问题。 我不敢相信,我浪费了两天、几个小时和这么多钱,去与医生进行无用的面对面预约,这些医生试图给我开一种口服激素,这种激素可能会杀死我的病史,而我本应该从一开始就回到 balidoc.com。 我强烈推荐 balidoc.com,它们绝对很棒,在国外寻找高质量的医疗服务时,它们就像一股新鲜空气,这可能是令人畏惧和困难的。 当我的药物在接下来的一两个月内用完时,我会再次与他们预约,如果将来我有任何不同的问题或疑虑,我会首先来找他们。 非常非常感谢 balidoc.com!

Balidoc 回复2025-12-01

Thank you for your moving review, Carissa. We’re grateful our doctor could help you access the right treatment safely and quickly. Supporting travelers with complex medical histories in Bali is something we put real care, effort, and expertise into. Your story may help others feel less alone when seeking reliable care abroad.

K
Katrina Steel · 写过 1 条评价 · 体验于 2025-11-08 ·

医生(Dr Bintang)非常......

医生(Dr Bintang)非常了解情况并且乐于助人。这是一个非常简单的过程。善良、体贴。谢谢

Balidoc 回复2025-12-01

Thank you, Katrina. We’re so happy you felt cared for. That’s exactly what every patient deserves, especially when navigating treatment away from home. We’ll be here if you need support again on your next visit to Bali.

S
Stephen Mundy · 写过 1 条评价 · 体验于 2025-10-12 ·

巴厘岛医生太棒了——医生正在……

巴厘岛医生很棒——会议时医生正在打电话。讨论了症状和行动计划。他安排了处方,直接接送到我的别墅。作为一个加拿大人,这是如此简单和有帮助

Balidoc 回复2025-10-15

Thank you, Stephen! We’re so glad to hear your consultation was smooth and right on time, and that the prescription and villa delivery made things easy for you. Making healthcare simple and stress-free for travelers is what we strive for, and when you’re back in Bali, we’ll be sure to take extra good care of you.

T
Tiare Lee · 写过 2 条评价 · 体验于 2025-10-10 ·

我对我的……感到非常惊喜。

我对与 Bintang 博士的精彩拜访感到非常惊喜。她非常友善和乐于助人。我们直接找到了我需要的东西,并且得到了我正在寻找的东西。所以非常高兴。

Balidoc 回复2025-10-15

Thank you, Tiare, for your lovely review! We’re delighted to hear that Dr. Bintang’s care made your experience so positive and straightforward. Providing world-class service is our goal, and we look forward to looking after you again whenever you return to Bali.

R
Rachel Webber · 写过 1 条评价 · 体验于 2025-09-16 ·

我非常感谢 Bintang 博士……

我非常感谢 Bintang 医生帮助我在巴厘岛获取我在旅途中忘记带的药物。该服务高效且易于使用,并且当天将药物送到酒店是很棒的服务。

Balidoc 回复2025-10-15

Thank you, Rachel! We’re so pleased Dr. Bintang could help and that same-day delivery made things easy for you. This is exactly what we aim for at BaliDoc, world-class service that makes healthcare simple and reliable for travelers.

l
len taylor · 写过 1 条评价 · 体验于 2025-09-26 ·

我们使用的医生非常好......

我们使用的医生在各方面都非常出色,令人愉快且非常专业。我只希望我们澳大利亚的医疗系统能像你们的一样容易处理。最好的问候。伦·泰勒

Balidoc 回复2025-10-15

Thank you, Len, for your kind words. We’re so pleased you had such a positive experience with our doctor. Hearing that you wish healthcare back home was as easy as here really means a lot to us. We’ll be here to take care of you again whenever you return to Bali.

S
Silky · 写过 2 条评价 · 体验于 2025-09-15 ·

很容易与…预约

轻松在线预约医生。她非常友好和专业。他们把我的药送到了我住的酒店。很好的体验,我推荐给所有在假期感到不舒服的人。

Balidoc 回复2025-10-15

Thank you, Silky! We’re so glad to hear the online booking, friendly consultation, and hotel delivery all worked well for you. It’s exactly the kind of easy, caring experience we want every traveler to have in Bali.

P
Paloma · 写过 1 条评价 · 体验于 2025-10-01 ·

清晰、轻松的沟通

Bintang 博士非常乐于助人。她在提出建议之前积极听取了我的担忧。她用清晰的语言解释了一切并回答了我所有的问题。

Balidoc 回复2025-10-15

Thank you, Paloma! We’re delighted to hear Dr. Bintang’s clear explanations and attentive care made such a difference. Taking time to listen and provide clarity is a big part of the world-class service we aim for.

C
Chas · 写过 5 条评价 · 体验于 2025-10-01 ·

快速、专业的服务

快速而专业的服务,他们能够在一周内开出处方并交付我需要的东西。

Balidoc 回复2025-10-15

Thanks so much, Chas. We’re happy to know our team could provide the care and medication you needed in a professional way. Making healthcare in Bali reliable and stress-free for travelers is always our goal