# Bangerhead 评价与评分 > 来源: OK.one — https://ok.one/review/bangerhead.nl - 域名: bangerhead.nl - 分类: 美丽与健康 - 综合评分: 3.3 / 5 (62 条评价) - 评分分布 5→1 星: 48% / 10% / 3% / 2% / 37% - 所在地: United States · Stockholm - 数据更新: 2026-08-10 Bangerhead（bangerhead.nl）在 OK.one 的综合评分为 3.3 分（满分 5 分），基于本站收录的 62 条用户评价，属于美丽与健康分类，口碑一般。评价两极分化：58% 给出 4 星及以上，同时 37% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 48 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ 我 10 天前下了订单，然后…… - Alejandra Flores · 2026-07-31 我 10 天前下了订单，但尚未收到订单的任何更新。他们让我们无法联系任何人寻求支持，所以我希望这能传达给某人。 > 商家回复 (2026-08-04): Hello Alejandra, You can send an email to hoi@bangerhead.nl and we will be happy to help you see the status of your order. ### ★☆☆☆☆ 不要在 NL Bangerhead 商店下订单 - Dana · 2026-07-30 我7月22号下的单，现在还没发货。我无法再登录荷兰（NL）网站，电子邮件地址不再收到电子邮件，联系页面有 404。我担心他们关门了。 > 商家回复 (2026-08-04): Hello Dana, We have just switched platforms for our website. We're sorry to hear it's been causing trouble. Please feel free to send an email to hoi@bangerhead.nl, and we will do our very best to help you. ### ★☆☆☆☆ 两周后我收到了 - customer · 2026-07-10 · 已验证 > 商家回复 (2026-07-10): Dear, Thank you for your review. We ship orders the same day if they are placed before 12:00 PM. Orders placed after 12:00 PM are shipped the following business day. If an order is placed after 12:00 PM on a Friday or during a public holiday, it will be shipped on the next business day. I can see that your order left our warehouse on June 26. The estimated delivery time is 4–6 business days, and according to the tracking information, your parcel was delivered to the pickup point on July 4, which was within the estimated delivery timeframe. If you have any further questions, please don't hesitate to contact us. We're always happy to help. Wishing you a wonderful day! 💜 Kind regards, Customer Service ### ★★★★★ 我的包裹抵达时没有任何问题... - S.Gok · 2026-06-10 我的包裹在两天内顺利到达。 ### ★★★★★ 我喜欢这家店 - customer · 2026-05-11 · 已验证 ### ★★★★☆ 8天内交货 - Anoniem · 2026-05-08 · 已验证 ### ★★★★★ 优惠的价格和快速的运输 - Floor Frenkel · 2026-05-08 · 已验证 ### ★★★★★ 不错的产品种类和优惠 - Mevr. Lodder · 2026-05-02 · 已验证 产品种类齐全，优惠多，通过 Budbee 快速交货。 ### ★☆☆☆☆ 订购 Alltricks 时请务必小心 - Vinay Sabikhi · 2026-04-22 · 已验证 请大家在本店下单时务必谨慎！！我的订单一直没有发货！！已经快一个月了！付款了但还没有发货。我已经向欧洲消费者中心提出投诉。如果还有更多人被骗，请向ECC投诉。 > 商家回复 (2026-04-23): Hi Vinay, Thank you for your review! I can see that your review refers to an order from December last year. I can also see that you were in contact with our customer service team in December and confirmed that you had received your package. If your review refers to a different order, you are of course welcome to contact our customer service team, and they will be happy to assist you further. Have a nice day! 💜 Best regards, Customer Relations ### ★★☆☆☆ 运输非常慢而且非常非常慢…… - Steph c · 2026-03-23 运输非常慢，退货也非常非常慢。我在订购后一个月收到了包裹。退货了，一个月后还没收到钱。已经2个月了。 > 商家回复 (2026-03-24): Hi Steph, Thank you for your review! We sincerely apologize for the delay you experienced with your order. I can see that you’ve been in contact with our customer service team, who informed you that the return process takes 1–3 weeks. I can also see that your return was handed over to the carrier on March 12, so it is still within the expected processing time. If you need any further assistance, please feel free to reply to this email or reach out to our customer service via chat. Thank you very much for your patience and understanding. Have a nice day! 💜 Best regards, Customer Relations ### ★★★★★ 快速交货和精确的产品。 - Shan Varens · 2026-03-04 · 已验证 交货准时，产品与订购的完全一致。包装完好，无损坏。 ### ★☆☆☆☆ 他们欺骗了我 - Ricardo Aguado · 2026-02-27 他们欺骗了我，我一个月前订购了一个包裹，但从未发货。跟踪显示，该包裹没有可用的信息，只是多次向他们发送电子邮件，但从未对此做出回应。我会采取法律行动，因为其他人也有这个问题。 > 商家回复 (2026-03-19): Hi Ricardo, Thank you for your review. We sincerely apologize for the difficulties you have experienced in reaching us. We are currently working intensively to improve both our delivery processes and response times. At the moment, our customer service team is handling a high volume of inquiries. All emails are answered in the order they are received, and we are doing our very best to respond as quickly as possible. I can see that you have been in contact with our customer service team via email and were informed that your package was unfortunately misrouted. I can also confirm that your order has now been delivered. Thank you very much for your patience and understanding. Have a nice day! 💜 Best regards, Customer Relations ### ★☆☆☆☆ 没有任何沟通 - Ivana Liza · 2026-02-27 · 已验证 我于 2 月 6 日从该网站购买了产品。已经三个多星期了，我仍然没有收到我的产品。当我发邮件询问此事时，我感到很惊讶。我终于在 2 月 20 日得到了回复，但那时我已经厌倦了。我要求退款，因为我从未收到我购买的商品，并且再次被鬼魂困扰。老实说，我正在倒计时30天，然后再向有关当局报告。再也不会了。 > 商家回复 (2026-03-19): Hi Ivana, Thank you for your review. We sincerely apologize for the difficulties you have experienced in reaching us. We are currently working intensively to improve both our delivery processes and response times. At the moment, our customer service team is handling a high volume of inquiries. All emails are answered in the order they are received, and we are doing our very best to respond as quickly as possible. I can see that you have been in contact with our customer service team via email and were informed that your package was unfortunately misrouted. I can also confirm that your order has now been delivered. Thank you very much for your patience and understanding. Have a nice day! 💜 Best regards, Customer Relations ### ★☆☆☆☆ 我的订单是从 2 月 13 日开始下的… - Sabastine Onuigbo · 2026-02-25 · 已验证 我的订单是从 2026 年 2 月 13 日开始下的，今天 2 月 25 日仍未收到，真是太糟糕了，令人烦恼。 > 商家回复 (2026-02-26): Hi Sabastine,   Thank you for your review!   We sincerely apologize for the delay and the frustration you have experienced with your order.   We are working intensively to catch up and improve both our delivery and response times.  I can see that you have been assisted by our customer service via chat, where you were informed that your package was unfortunately misrouted but is expected to be delivered to you next week.   Thank you again for your patience and understanding.   Have a wonderful day! 💜   Best regards, Customer Relations ### ★☆☆☆☆ 邦格黑德是一个骗局 - Łukasz Molicki · 2026-02-22 Bangerhead 是一个骗局。他们拿你的钱来购买从未发货的订单，他们的承诺只不过是谎言。我 1 月 28 日下的订单一直没有到货，与他们的客户服务打交道是最糟糕的经历。他们在 Instagram 上的回复只是更多空洞的承诺。最重要的是，他们删除了个人资料上的负面评论。不要从这家商店购买！ > 商家回复 (2026-02-23): Hi Łukasz, Thank you for your review! We are truly sorry for the delay and the frustration you have experienced regarding your order. We completely understand how disappointing it is when a delivery does not arrive as expected. At the moment, we are working intensively to improve both our delivery times and response times. Our customer service team is currently experiencing a high volume of inquiries, which unfortunately results in longer response times than usual. All cases are handled in the order they are received, and we are doing everything we can to assist our customers as quickly as possible. We can see that our customer service team has been in contact with you regarding your package, which unfortunately was misrouted during transit. We are not able to handle specific customer service matters via Instagram. We kindly refer all order-related inquiries to our customer service via email or chat, where our team has full access to order details and can provide proper assistance. Please feel free to reach out to us via chat for faster assistance, and we will gladly help you further as soon as possible. Thank you for your patience and understanding. Have a nice day 💜 Best regards, Customer Relations ### ★☆☆☆☆ 慢的 - DT · 2026-02-21 · 已验证 我于 2 月 9 日下了订单（在阿姆斯特丹交货）。 我在2月12日收到了一封关于发货的电子邮件。直到今天，2月21日，产品还没有到达，我没有收到任何更新，DHL的跟踪网站也没有显示任何信息。 > 商家回复 (2026-02-23): Hi Dimitris,   Thank you for your review!   We sincerely apologize for the delay and the frustration you have experienced in connection with your order. This is not the level of service we strive to provide to our customers.   We are working intensively to catch up and improve both our delivery and response times. At the moment, our customer service team is experiencing a high volume of inquiries, which unfortunately results in longer response times than usual.   Currently, our customer service can be reached via email and chat. All incoming inquiries are handled in the order they are received, and we are doing our very best to respond as quickly as possible.   I can see that our customer service has been in contact with you regarding your package, which unfortunately was misrouted. You are very welcome to reach out to our customer service via chat, and they will gladly assist you further as soon as possible.   Thank you for your patience and understanding.   Have a nice day! 💜   Best regards, Customer Relations ### ★☆☆☆☆ 不发货 - Oplichters · 2026-02-21 没有送货。 等待4周的交货太疯狂了！不，你是一家诈骗公司 > 商家回复 (2026-02-22): Hi,   Thank you for your review!   We sincerely apologize for the delay and the frustration you have experienced in connection with your order. This is not the level of service we strive to provide to our customers. We are working intensively to catch up and improve both our delivery and response times. At the moment, our customer service team is experiencing a high volume of inquiries, which unfortunately results in longer response times than usual. Our customer service can be reached via email and chat. All incoming inquiries are handled in the order they are received.   I cannot see that you have been in contact with our customer service regarding this matter.   Please feel free to contact our customer service, and we will of course assist you further!   Thank you for your patience and understanding. Have a nice day! 💜   Best regards,  Customer Relations ### ★☆☆☆☆ 完全不诚信的公司！请注意！ - Kafkakokemus · 2026-02-20 完全不诚实的公司，收了你的钱，却不送货。避开这家公司！ 更新：以下回复不正确。我曾多次尝试联系您，但没有得到回复。我再次对这家公司发出警告！ > 商家回复 (2026-02-20): Hi, Thank you for your review! We sincerely apologize for the delay and the frustration you have experienced in connection with your order. This is not the level of service we strive to provide to our customers.   We are working intensively to catch up and improve both our delivery and response times. At the moment, our customer service team is experiencing a high volume of inquiries, which unfortunately results in longer response times than usual.   Currently, our customer service can be reached via email and chat. All incoming inquiries are handled in the order they are received, and we are doing our very best to respond as quickly as possible. You are very welcome to reach out to our customer service via chat, and they will gladly assist you further as soon as possible. Thank you for your patience and understanding.   Have a nice day! 💜 Best regards,  Customer Relations ### ★☆☆☆☆ 我已经等了两个订单了…… - Alina · 2026-02-20 · 已验证 我已经等了两周的订单了，客服已经回复我四天了 > 商家回复 (2026-02-23): Hi Alina,   Thank you for your review!   We sincerely apologize for the delay and the frustration you have experienced in connection with your order.   We are working intensively to catch up and improve both our delivery and response times. At the moment, our customer service team is experiencing a high volume of inquiries, which unfortunately results in longer response times than usual.   Currently, our customer service can be reached via email and chat. All incoming inquiries are handled in the order they are received, and we are doing our very best to respond as quickly as possible.   I can see that our customer service has been in contact with you regarding your package, which unfortunately was misrouted and that you have received a full refund.  Thank you for your patience and understanding.   Have a nice day! 💜   Best regards, Customer Relations ### ★☆☆☆☆ 我几乎从不分享负面的… - Natalja Kjaernested · 2026-02-20 我很少分享负面评论，但这次我不得不说我感到很失望，因为我两周前下了订单，但仍然没有收到产品。我已经发送了几封电子邮件，收到了 0 条回复，我试图在他们的网页上找到我的订单，但它只是说我的订单无法分配，即使资金已经转移并且订单号通过电子邮件发送给我...... > 商家回复 (2026-02-23): Hi Natalja,   Thank you for your review!   We sincerely apologize for the delay and the frustration you have experienced in connection with your order.    We are working intensively to catch up and improve both our delivery and response times. At the moment, our customer service team is experiencing a high volume of inquiries, which unfortunately results in longer response times than usual.   Currently, our customer service can be reached via email and chat. All incoming inquiries are handled in the order they are received, and we are doing our very best to respond as quickly as possible.   I can see that our customer service has been in contact with you regarding your package, which unfortunately was misrouted. You are very welcome to reach out to our customer service via chat, and they will gladly assist you further as soon as possible.   Thank you for your patience and understanding.   Have a nice day! 💜   Best regards, Customer Relations --- - 全部评价与筛选: https://ok.one/review/bangerhead.nl - JSON 接口: https://ok.one/api/companies/bangerhead.nl - 评分口径与数据来源: https://ok.one/methodology/