beneplace.com

We apologize but the room could of sold out. Please reach out to us and one of our specialized agents can help you find the room you need if there are issues.

Thank you for sharing your feedback. We’re glad to hear the purchase process went smoothly. We understand your concerns regarding ticket access and the inability to add tickets to Apple Wallet. Tickets are delivered through our secure ticketing platform to ensure accuracy and validity at entry. We appreciate you taking the time to share your experience, as feedback like this helps us continue to evaluate and improve our processes. If you have any issues accessing your tickets at the venue, our support team is available to assist.

We are glad you have a great time at the movies and appreciate the feedback about the fees. We will definitely advise this to the partner on the way it is advertised.

Thank you for sharing your feedback. We understand your concern regarding the price difference shown at checkout versus the final charged amount, and we’re sorry for the frustration this caused. To properly review what occurred and confirm any additional charges that may have applied, could you please provide the order number you are referring to? Once we have that, we’ll be happy to look into the details of your booking

We’re very sorry to hear about the issues you experienced at the location, and we sincerely apologize for the inconvenience. This is certainly not the experience we want for our guests. To review this matter further and follow up with the company that was used for the booking, could you please provide us with your order number? Once we have that information, we’ll be happy to look into this and advise accordingly.

Please provide the order number so we may review the reservation with our supplier. All vendor cancellation policies, terms, taxes, and applicable fees are disclosed at the time of checkout prior to purchase. By completing the booking, these terms are agreed to. Please note that hotels may charge additional on‑property fees (such as resort, hospitality, or parking fees) directly, which are determined by the hotel and are outside of our control. We apologize for any frustration this may have caused and are happy to review the reservation once the order number is provided.

We sincerely apologize for the inconvenience you experienced. Popular rooms offered at lower prices tend to sell out quickly due to high demand, and we understand how frustrating this can be. Please be assured that we always work closely with our suppliers to check for additional inventory and make every effort to bring more availability to our platform whenever possible. Our goal is to provide the best value and options for our guests, even when demand is high.

We’re sorry for the confusion and understand your concern. Please provide your order number so we can investigate the room price with the supplier, as availability and rates can change if a room sells out.

We appreciate the awesome feedback. Thank you so much and enjoy all the deals.

We apologize your refund was denied. Please provide us the order number and we can always ask the partner if they are willing to make an exception.

Thank you for sharing your concerns, and I’m very sorry to hear about the experience you had. As a benefit platform, we do not book or service flights directly. All flight reservations and schedule changes are handled exclusively by our travel partner, Mondee Travel. We completely understand how frustrating this situation must have been, and we want to ensure it is properly reviewed. If you can provide your order number or flight confirmation, we will immediately forward this to a manager at Mondee Travel and request that they reach out to you directly to look into your case and assist further. We sincerely apologize for the inconvenience and the service issues you described. Please reply with your order details so we can escalate this promptly and make sure you get the support you need.

We apologize you had issues with your booking. We do show that an order did go through. Please call us back or reach out to our customer service team who can assist you on any questions you may have.

We’re very sorry for the confusion you’ve experienced while trying to locate your Disney World tickets — we completely understand how frustrating that can be. If you’re unsure where your tickets are or having trouble finding them, please give us a call or provide your order number, and we’ll gladly look into this right away. We truly want to help and make sure everything is in place for your visit. Once we have your order details, a specialized agent can review the tickets with you step‑by‑step and ensure you know exactly where each one is. We’re here for you and want to make this process as easy and stress‑free as possible. Please reach out anytime — we care and we’re ready to assist.

We apologize you are having issues with your booking. Please call us and one of our specialized agents will be more than happy to assist you and see what you are referring to.

We apologize but we are a US based company and our website states we charged in US currency. We will check with the partner or supplier and see if a refund can happen and let you know. However, we charge in US dollars and our website states that on the order and in the terms of sale.

We appreciate the feedback and apologize that some of the venues will provide you the best available seat for that section. If we can get this assisted in the near future we will definitely let you know on the website. Thank you for the feedback!

We apologize but Sams Membership on the website are for new guests only. However please call us or provide us the order number and we will gladly see what all can be done about your getting your membership.

We apologize you could not get the membership going but happy that a prompt resolution was made. Thank you for your feedback.

We apologize that you are having issues redeeming your gift card. Please provide us with an order number, and we will look into this matter.

We’re truly sorry to hear about the difficulties you experienced during checkout — that is never the kind of frustration we want any guest to go through. We understand how important it is to be able to review your trip details carefully, compare information, or handle BNPL or credit applications without feeling rushed or disrupted by technical issues. While we do provide ample time for guests to review their carts and complete their purchases, we know that timers or unexpected errors can still feel overwhelming — especially when you’re planning something as important as a trip. If anything ever feels off or becomes challenging, you are always more than welcome to call us so we can help right away and ensure everything goes smoothly. We also appreciate you sharing details about the error you encountered. This isn’t the experience we intend to provide, and your feedback helps us identify where improvements are needed so we can prevent similar issues in the future.