# Bestvibe 评价与评分 > 来源: OK.one — https://ok.one/review/bestvibe.com - 域名: bestvibe.com - 分类: 健康与医疗 - 综合评分: 3.2 / 5 (100 条评价) - 评分分布 5→1 星: 48% / 8% / 2% / 3% / 39% - 所在地: United States - 数据更新: 2026-08-12 Bestvibe（bestvibe.com）在 OK.one 的综合评分为 3.2 分（满分 5 分），基于本站收录的 100 条用户评价，属于健康与医疗分类，口碑一般。评价两极分化：56% 给出 4 星及以上，同时 39% 打了 1 星；商家回复了 95% 的差评；评价主要围绕产品、客户服务。数据最后更新于 2026-08-12。 ## 最新评价(第 1/5 页) ### ★★★★★ 发货提示... - Carl Brownson · 2026-08-07 他们非常迅速地运送包裹，我几天后就会收到它，但我想当我填写地址部分时，自动填写了错误的邮政编码！？ 邮局将其退回给发件人 我向发件人通知了这个问题，他们立即回复并帮助我退回包裹 谢谢你 > 商家回复 (2026-08-10): Dear, Thank you so much for your warm and thoughtful review. We have checked the logistics record and learned that you contacted USPS to revise the address successfully, and your package has been delivered smoothly to you. We truly appreciate your understanding and cooperation throughout this little address issue caused by the automatic address filling error. It was our pleasure to respond promptly and assist you along the way. Hope you enjoy your items, and we look forward to serving you again anytime in the future. Best regards Bestvibe ### ★★★★★ 他们的服务真是太棒了…… - terrence faison · 2026-07-22 他们的服务非常出色，甚至在包裹没有送来的情况下将其退回 > 商家回复 (2026-07-23): Hi Terrence, Hope you have a great day! Thank you so much for your positive review. We really appreciate your recognition of our service. It meant a lot to us to help you resolve your delivery issue and successfully resend your package. We always strive to provide reliable support to every customer. Please feel free to contact us if you need any assistance in the future. Sincerely, Bestvibe ### ★★★★★ 第一次从 Bestvibe 购买 - Craig · 2026-07-21 这是我从 Bestvibe 购买的第一个产品，大约一个月后就出现了功能问题。不幸的是，我们生活在一个不完美的世界，这样的事情时常发生。 Bestvibe 的客户服务部门响应非常快，很乐意帮助找到解决方案。 由于产品有缺陷，他们立即提出更换该产品，无需额外费用，包括不向我收取额外的运费。我一生都在客户服务和酒店业工作，这就是正确的做法。继续做好工作！ > 商家回复 (2026-07-23): Hello! Hope you have a great day! Thank you so much for taking the time to share your detailed and honest review. We are deeply sorry that your first product developed a functional problem so soon after use. We are always committed to providing a guarantee for every product we sell. We are very pleased to learn that our support team offered you a free replacement without extra shipping costs and provided timely assistance. Your recognition means a lot to our entire team. We hope you enjoy the new product and look forward to serving you again in the future. Please feel free to contact us if you need any help. Sincerely, The Bestvibe Support Team Bestvibe Support Team ### ★★☆☆☆ 两颗星，交货非常快，而且… - Kris Kamil · 2026-07-18 两颗星表示非常快速的交货和对订单 uk-237964 的快速初步响应。事实证明，这款中层产品只是一块无用的塑料，没有达到人们大肆宣传的期望和评论。简短的电子邮件通信和结果证明，该公司不愿意寻找解决方案，却愿意为客户付出更多的努力。我干脆放弃了它们，把玩具扔进了垃圾桶，留下了这篇诚实而平衡的评论。他们失去了一个客户，原因是贪婪，因为解决方案简单且便宜。祝一切顺利！ > 商家回复 (2026-07-20): Dear Customer: Thank you for your honest review. We are deeply sorry to learn that your experience with us was so disappointing, and we fully understand your frustration. Please rest assured that we value every customer and have contacted you directly via email, hoping to resolve the issue amicably. We are eager to understand the problem and find a reasonable solution for you. We value your feedback and hope you can give us a chance to improve. Sincerely, ### ★★★★☆ 不知道发生了什么，但有一天我的…… - elai reyes · 2026-07-11 他们通过电子邮件回复我，并向我提供跟踪信息，所以也许他们并没有那么糟糕，具体取决于收到我的包裹需要多长时间，我会考虑留下 5 颗星 > 商家回复 (2026-07-13): We sincerely apologize for the anxiety and concern this experience has caused you; we fully understand your unease regarding the inability to see order updates in your account. The delay in our response was due to the fact that our customer service team operates only on business days and does not process emails over the weekend—we apologize once again for the lack of timely communication. The reason you cannot view your order history is likely because you checked out as a "guest" rather than logging into a registered account; consequently, the order does not appear on your account page. Guest Tracking: No account is required. Simply enter your order number and the email address used at checkout on the tracking page of our website. Please rest assured that your order is valid and is being processed smoothly. To put your mind at ease, we have sent you a detailed email containing complete order and shipping information. Your package is currently in transit and is scheduled to arrive as planned. If you have any further questions after reviewing the email, please reply directly to it with your order number, and we will assist you immediately. Thank you for your patience and understanding. Best regards, Bestvibe ### ★★★★☆ 很好的体验 - Zo · 2026-07-06 总的来说，我在这家公司购物的经历很棒。沟通良好，客户服务非常好。我不知道他们有这么多玩具！将会探索更多 > 商家回复 (2026-07-07): Dear Customer, Thank you so much for your wonderful feedback! We are thrilled to hear you enjoyed your shopping experience with us and are satisfied with our communication and customer service. We have a wide range of products for you to discover, and we can’t wait for you to check out more items. Hope to serve you again soon! Best regards Bestvibe Service Team ### ★★★★★ 快速又简单 - dead account · 2026-07-02 列出了很棒的产品。快速的客户服务，几乎没有等待交货的时间。一切都很容易浏览和购买。 > 商家回复 (2026-07-02): Dear Customer, Thank you so much for your positive feedback! We are delighted to hear that you love our products and are satisfied with our efficient customer service and fast delivery. We are committed to providing a seamless and enjoyable shopping experience for every customer. It means a great deal to us to have provided you with such a wonderful experience. We look forward to serving you again! Best regards, BestVibe ### ★★★★★ 优质的客户服务和溢价…… - JBurial · 2026-06-29 优质的客户服务和优质的产品。 > 商家回复 (2026-06-29): Hi there, Thank you so much for leaving this fantastic 5-star review! We’re thrilled to hear you enjoyed our premium items and were happy with our customer support. Your recognition motivates us to keep improving. Hope to see you shop with us again! Best regards, BestVibe ### ★★★★★ 伟大的公司 - Steve · 2026-06-26 很棒的公司！和出色的客户服务！高兴极了。 > 商家回复 (2026-06-29): Hi there, Thank you sincerely for this amazing compliment! We’re overjoyed to know you are fully satisfied with our company and customer service. Your positive recognition is our greatest motivation, and we can’t wait to serve you again in the future. Best regards, BestVibe ### ★★★★★ 有史以来最好的产品 - Jeremy · 2026-06-17 > 商家回复 (2026-06-17): Dear Customer, Thank you so much for your lovely compliment! We’re overjoyed that you love our products. Feel free to reach out anytime if you need further assistance. Best regards, BestVibe ### ★★★★★ 我对这些伟大物品的体验...... - Timothy Lyon · 2026-06-10 我对这些优质商品的体验，价格合理，我真的很喜欢该产品，看起来很好，妻子对她的产品很满意，绝对推荐从这些人那里购买。他们对你很好，照顾顾客。 > 商家回复 (2026-06-11): Dear Customer, Thank you so much for your wonderful feedback and kind words. We are truly glad to hear that you and your wife are satisfied with our products and service. Your recognition means a lot to our team. We will keep working hard to offer quality items and reliable service for every customer. Welcome to shop with us again anytime. Wish you all the best! Best regards, Customer Service Team Bestvibe ### ★★★★★ 美好的时光，他们非常乐于助人并且信息丰富。很棒的客户服务。我期待收到我的包裹。 - Janice White · 2026-06-03 他们非常有帮助并且信息丰富。客户服务非常好。我期待收到我的包裹。 > 商家回复 (2026-06-04): Dear Customer, Thank you so much for leaving such a wonderful review! Your positive feedback means a great deal to our entire customer service team. We were truly honored to provide you with detailed and helpful assistance when you reached out to us regarding your order. Should you have any questions regarding shipping tracking or the product itself after receiving your package, please do not hesitate to contact us. We wish you a pleasant shopping experience! Sincerely, Bestvibe ### ★☆☆☆☆ 我无法给一颗星，直到我...... - David Jarrett · 2026-05-30 在我的产品到达之前我无法给一颗星，我认为它来自中国。 跟踪显示我们已收集您的包裹。 九天后，我收到的跟踪更新没有变化。 他们是否出于尊重而补偿运费？ > 商家回复 (2026-06-01): Dear Customer, Thank you for your feedback. We have already emailed you directly regarding your order and are actively working with the courier to resolve the delivery issue. Please rest assured that we are handling it. Thank you for your patience. Best regards, ### ★★★★★ 好公司 - John parisou · 2026-05-28 我已经从这家公司订购了两次，没有任何问题，包装很谨慎。我相信最好的共鸣产品比 Adam & Eves 更好，而且价格更便宜。我给公司5星评价 > 商家回复 (2026-05-28): Dear Customer Thank you so much for your five-star review and kind words! 😊 We are delighted that you had such a wonderful shopping experience twice, and we sincerely appreciate your trust. We are always committed to providing discreet packaging, quality products, and great prices. Thank you again for choosing us – we look forward to serving you again soon! Sincerely, BestVibe ### ★★★★★ 快乐的顾客 - Charles MORRIS · 2026-05-28 我订购的产品缺货，需要 3 到 4 周才能收到， 所以他们给了我另一种产品，同样的价格，价格更高，而且我不必等待！ 这就是良好的客户服务！ 谢谢 > 商家回复 (2026-05-29): Dear Customer, Thank you so much for your positive review! We are delighted that you were satisfied with our service. Please feel free to contact us if you need any assistance. Sincerely, Bestvibe Customer Service Team We are always here to help you 💛 ### ★★★★★ 超出了我的预期 - jing ye · 2026-05-25 超出了我的预期，看到一些评论后不敢购买，但是很棒，发货很快，4天后就收到了产品，包装很好，产品比我想象的重，但是很真实，很像，产品质量很好 > 商家回复 (2026-05-27): Dear Customer We are delighted to receive your feedback! Thank you so much for your wonderful review! We are so glad you enjoyed our product and were satisfied with our fast shipping and meticulous packaging. This means a lot to us. We hope you like our product and welcome you to visit us again anytime! Sincerely, BestVibe ### ★☆☆☆☆ 不可接受的商业行为 - Michy · 2026-05-17 这家公司实在是太可怕了。我于 26 年 5 月 6 日订购了他们的一款硅胶逼真屁股自慰器，4 天后，我什至还没有收到关于我的包裹是否已发货的更新信息。他们声称他们有 48 小时发货，但这显然是一个谎言，当我给他们发电子邮件以获取有关我的订单的更新时，他们竟然厚颜无耻地告诉我缺货，而且要到 6 月 4 日才会补货……所以，如果我没有给他们发电子邮件，我想我会在一个月内对我的订单一无所知，对吗？为什么他们的网站仍然让您可以选择购买缺货的商品？这还不是最糟糕的部分，他们给了我更改订单的选项，我天真地同意了，以为事情会更好，但结果却变得更糟……自从我和他们谈过之后，我的订单几乎两周后仍然没有到达，因为我相信他们从中国发货。善待自己，帮助自己，永远不要把你的生意交给这家公司，因为他们几乎把所有事情都搞砸了。 如果有人从 bestvibe 对此作出回应，不，我不会删除我的负面评论，所以你知道我没有撒谎，这是我的订单号，如果你想证明你有多么疏忽，可以查看。 订单号：2026050704390151270 > 商家回复 (2026-05-18): Dear Michy Ellis, We are truly sorry for all the troubles, long waiting time and bad shopping experience brought to you, we take full responsibility for the out-of-stock issue and delayed shipment. We sincerely apologize that our 48-hour shipping promise was not fulfilled timely, and we failed to inform you the stock shortage in advance, which made you wait anxiously. As we communicated before, we have already replaced your item and arranged shipment as soon as possible. We also added a free water-based lubricant as our sincere compensation for this unpleasant experience. Tracking Number: 9235990416422000267753 Tracking Link: https://tools.usps.com/tracking/9235990416422000267753 The parcel has arrived at Kansas City local postal facility on May 15 and is on the way for final delivery now. The slight delay is caused by local logistics arrangement. We will strictly optimize our inventory management and shipping process later to avoid similar problems happening again. If you receive the item with any problems, please feel free to contact us anytime, we will try our best to solve it for you properly. Best regards, Bestvibe Customer Care Team ### ★★★★★ 惊喜 - Cal · 2026-05-16 我看到了很多不好的评论和信息，这让我相信这是一个骗局，我差点就向银行扣款了。 然而，24 小时内我就得到了包裹在 evri 手中的跟踪详细信息。包裹很快就到了。 2005 年 13 月订购，2005 年 16 月交付。 产品很棒，正如描述的那样。除了小标签侧面的“倒立娃娃”字样外，大多数包装都是谨慎的。但不完全是赠品。没有暗示性的图像或措辞。 我猜这家公司的经验可能会根据股票而有所不同。而且该网站提供的信息并不像您在其他地方所期望的那么多。 但正如所描述的那样，产品在我的经验所承诺的时间内到达了。 > 商家回复 (2026-05-18): Dear valued customer, Thank you so much for your genuine and detailed positive review! We truly appreciate you sharing your honest shopping experience and trusting us despite seeing other negative feedback. We are delighted that your order was delivered swiftly, the item matches the description perfectly, and our plain discreet packaging meets your expectation. We totally understand that occasional stock issues may cause different shopping experiences for different buyers. We are constantly optimizing our inventory management and updating product information on the website to offer better service for everyone. Your kind recognition is the greatest motivation for us. Wish you have a nice day, and welcome to shop with us again anytime! Best regards Bestvibe Team ### ★☆☆☆☆ 骗局！！！！ - Jakub Ambroziak · 2026-05-12 骗局！！！！ 他们从未寄出我的包裹。假装已经送达了。当我要求退款时，他们要求我先删除差评，然后我就再也没有得到退款或物品。 > 商家回复 (2026-05-12): Dear Customer, We sincerely apologize for the delay in responding. We have contacted you via email to confirm your order information. We will actively communicate to resolve your needs. We fully understand your feelings and are deeply sorry for this. We are willing to offer you a 20% discount for your next purchase. Please contact our customer service team at any time if needed to claim it. We hope you can give us another chance. I would be very grateful if you could remove the negative review after the issue is resolved. Thank you again for your support and understanding. ### ★★★★★ 运送速度很快，没有任何问题... - Recon · 2026-05-09 发货很快没有问题愿意再次购买 > 商家回复 (2026-05-09): Dear Customer, Thank you very much for your valuable feedback! We are delighted to hear that you enjoyed a fast and smooth delivery experience. We sincerely appreciate your support and look forward to serving you again soon. 😊 Best regards, Bestvibe --- - 全部评价与筛选: https://ok.one/review/bestvibe.com - JSON 接口: https://ok.one/api/companies/bestvibe.com - 评分口径与数据来源: https://ok.one/methodology/