# Birdfy 评价与评分

> 来源: OK.one — https://ok.one/review/birdfy.com

- 域名: birdfy.com
- 分类: 动物与宠物
- 综合评分: 4.3 / 5 (63 条评价)
- 评分分布 5→1 星: 71% / 13% / 2% / 6% / 8%
- 所在地: United States · Pasadena
- 数据更新: 2026-08-10

Birdfy（birdfy.com）在 OK.one 的综合评分为 4.3 分（满分 5 分），基于本站收录的 63 条用户评价，属于动物与宠物分类，口碑良好。84% 的评价为 4 星及以上，8% 为 1 星；商家回复了 89% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★☆☆☆ 该网站出现故障，不允许...
- Eva Rediker · 2026-08-04 · 已验证

该网站出现故障，不允许我写卡片。这是一份昂贵的结婚礼物。我给客户支持打电话，他们声称 9 点开门。我大约打了 5-6 次电话。终于有人回答了，而她却居高临下。我告诉她，就我而言，没有地方可以写特殊说明，她一直告诉我打开我的购物车（确实如此）。下订单后，我立即打电话添加礼物信息，并认为它尚未发货，“我们无能为力”。我希望我带了一份不同的礼物，因为很难联系到客户服务，而且实际上无法帮助订单。

### ★★★★☆ 满足我的期望
- David Carter · 2026-08-04 · 已验证

> 商家回复 (2026-08-04): Hi David,

Thank you for taking the time to leave us a review! We're glad to hear that your Birdfy experience has met your expectations.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help.

Happy bird watching! 🐦

### ★★★★★ 一路上我遇到的一些小问题……
- Raymond David · 2026-08-04 · 已验证

我从你们那里得到的几个喂鸟器一路上遇到了一些小问题，你们非常快速有效地解决了我所有的问题，谢谢你们

> 商家回复 (2026-08-04): Hi Raymond,

Thank you so much for taking the time to share your experience with us. We're delighted to hear that our team was able to resolve the issues you encountered quickly and efficiently.

Your kind words mean a lot to us and motivate us to continue providing the best support possible.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help.

Happy bird watching! 🐦

### ★★★★★ 我已经有了 Birdfy 相机喂食器...
- Gary Turner · 2026-08-03 · 已验证

我已经有了 Birdfy 相机喂食器！我们喜欢它！农场内还有 3 个 NETVUE 安全摄像头。 Birdfy 相机喂食器与喂食器完美契合！迫不及待地想设置它！

> 商家回复 (2026-08-03): Hi Gary,

Thank you so much for your wonderful review!

We're thrilled to hear that you're enjoying your Birdfy Camera Feeder and that you've also chosen to use our NETVUE security cameras on your farm. It means a lot to us that you've placed your trust in our products.

We hope you have a great time setting up your new Birdfy feeder, and we can't wait for you to enjoy all the bird visits it brings!

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help!

Happy bird watching!

Warm regards,
Birdfy Team

### ★★☆☆☆ 鸟浴太糟糕了，其他产品还好
- Nicole · 2026-08-03 · 已验证

我有 4 个 Birdfy 产品，对于大多数产品来说性能还可以，但不稳定。 Bird Bath Pro 是最差的产品 - 尽管它紧邻其他 3 个保持连接到 Wi-Fi 的工作设备，但它每天总共只能在线大约 2 小时。当我第一次收到产品时，我给 Birdfy 发了一封电子邮件，询问它是否有缺陷，但从未收到回复，我想是因为停电后一周内，一切都瘫痪了好几天，而他们正忙于处理这个问题。现在它基本上只是一个 300 美元的鸟浴盆，没有可用的相机。   

Birdfy 在此针对我的评论发布的信息并不准确。我从他们那里订购了鸟浴盆，预计 3 天送达后，它在运输途中放置了几周，没有跟踪信息。我不得不通过另一位卖家重新订购产品并取消订单，只有当我向他们保证我会退回浴缸时，Birdfy 才会退款，这就是记录中有退货的原因。我还有从另一个卖家那里订购的浴缸。这仍然很可怕。 Birdfy 从未在我的电子邮件中提及此事。

> 商家回复 (2026-08-04): Hi Nicole,

Thank you for sharing your feedback, and we're truly sorry to hear about your experience. This is certainly not the experience we want you to have with our products.

Upon checking our system, we can confirm that we've already sent you a return shipping label via email so you can return the Bird Bath Pro. We also confirmed that your refund has already been processed on our end.

If you haven't seen our email yet, could you please check your spam or junk folder, as it may have been filtered there.

If you have any questions or need any further assistance, please don't hesitate to let us know. We're always happy to help.

### ★★★★★ 很棒的客户服务
- Anne F · 2026-08-03 · 已验证

响应时间非常好，我的问题立即得到解决。很棒的客户服务！

> 商家回复 (2026-08-04): Hi Anne,

Thank you for taking the time to leave us such a wonderful review! We're delighted to hear that your issue was resolved quickly and that you had a great experience with our customer service.

Your feedback means a great deal to our team, and we're grateful for your support.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help.

Happy bird watching! 🐦

### ★★★★☆ 原装塑料喂鸟器
- Sue · 2026-08-02 · 已验证

整体产品（原装塑料喂食器，蓝色屋顶）非常好。  相机镜头和照片都很棒。  但我想要更多适用于该喂食器的产品。  笼子防护空间太宽，松鼠会被困在喂食器中。  需要更好的设计。

> 商家回复 (2026-08-03): Hi Sue,

Thank you for taking the time to share your feedback and for your thoughtful review.

We're delighted to hear that you're enjoying the original plastic feeder and that you're happy with the camera quality and photos.

We also appreciate your suggestion regarding the cage guard. Feedback like yours is valuable, and we'll share it with our product team as we continue to improve our designs and accessories.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help!

Happy bird watching!

Warm regards,
Birdfy Team

### ★★★★★ 第二天我就收到了产品！！！
- Peter Senuick · 2026-08-02 · 已验证

> 商家回复 (2026-08-03): Hi Peter,

Thank you for sharing your feedback!

We're delighted to hear that your product arrived the very next day. We know how exciting it is to receive your Birdfy product and start enjoying the experience right away.

We appreciate you choosing Birdfy and hope you have many wonderful bird-watching moments ahead!

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help!

Happy bird watching!

Warm regards,
Birdfy Team

### ★★☆☆☆ 相机在外面坏了……
- Papawrinn · 2026-08-02 · 已验证

相机在保修期外损坏，公司不会更换。很棒的设备，如果能用的话...

> 商家回复 (2026-08-03): Hi,

Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration this situation has caused. This is not the experience we want for you, and we genuinely want to make this right.

Please contact our Customer Support team via Birdfy Chat in the Birdfy app, by email at support@birdfy.com, or by phone at 866-749-0567 (available for US customers, 9 AM–6 PM EST). This will allow us to look into the issue and work toward a solution as quickly as possible. Our team will be happy to guide you through the next steps.

Your satisfaction is very important to us, and we truly appreciate your patience. We hope to help you enjoy your Birdfy product without further interruptions.

Kind regards,
Birdfy Team

### ★☆☆☆☆ 买家当心
- Azal Stoops · 2026-08-02 · 已验证

我在 2026 年 6 月 25 日购买了这个周年纪念日。直到26年7月15日我才送出礼物。它从来没有正常工作过。当我于 2026 年 8 月 1 日要求退货时，我被告知已超出退货时间。这是一个昂贵的鸟舍，我只得到了保修。连替代品都没有！如果您打算购买，请立即尝试！这是垃圾。我永远不会推荐！

> 商家回复 (2026-08-03): Hi Azal,

We’re very sorry to hear about your experience — that’s certainly not what we want for you.

This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention.

We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment.

Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers).

Warm regards,
Birdfy Team

### ★★★★★ 获得有关更换的快速答案...
- Susan · 2026-08-02 · 已验证

获得有关更换零件的快速答案。能够订购并很快得到它们。代理知识渊博，并在合理的时间内回答了我的问题。

> 商家回复 (2026-08-03): Hi Susan,

Thank you for your kind review!

We're glad to hear that our support team was able to quickly assist you with replacing parts and answer your questions. We appreciate your feedback about the helpful service and timely responses.

We always strive to make the support experience as smooth and convenient as possible, and we're happy that we could help you get the parts you needed.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help!

Happy bird watching!

Warm regards,
Birdfy Team

### ★★★★★ 我们非常喜欢喂鸟器
- LESLIE ELLIOTT · 2026-08-02 · 已验证

我们非常喜欢喂鸟器。  设置起来并不太困难，虽然距离院子有 100 英尺，但 WiFi 信号不是问题。  即使在阴天，它也能很好地充电。

> 商家回复 (2026-08-03): Hi Leslie,

Thank you for sharing your wonderful feedback!

We're happy to hear that you love your Birdfy feeder and that the setup process went smoothly. 

We truly appreciate you taking the time to share your experience, and we hope you continue enjoying the amazing bird visitors captured by your Birdfy feeder!

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help!

Happy bird watching!

Warm regards,
Birdfy Team

### ★★★★★ 令人愉快的
- Vicki Gentler · 2026-08-01 · 已验证

高效、友好、愉快。

> 商家回复 (2026-08-03): Hi Vicki,

Thank you for your lovely feedback!

We're happy to hear that your experience was efficient, friendly, and enjoyable. Providing helpful and pleasant support is something we always strive for, and we truly appreciate you taking the time to share your experience.

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help!

Happy bird watching!

Warm regards,
Birdfy Team

### ★★★★★ 我喜欢 Birdfy 产品！
- Debbie Zygmont · 2026-07-31 · 已验证

我喜欢 Birdfy 产品，因为我对我们地区的鸟类有所了解。我和我的家人分享了这种喜悦。服务很及时，员工总是乐于助人。

> 商家回复 (2026-08-01): Hi Debbie, 

Thank you so much for this sharing your experience! We're delighted to hear that Birdfy has helped you learn more about the birds in your area, and we love that you've been able to share that joy with your family too. Our team works hard to keep our service prompt and helpful, so it means a lot to know it's making a difference. 

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦

Regards,
Birdfy Team

### ★★☆☆☆ 过程花费了太长的时间并且完成了太多……
- Bonnie Rozek · 2026-07-31 · 已验证

整个过程花费了太长的时间，并且通过了太多的渠道，才被告知我会在 24-48 小时内收到答复。

> 商家回复 (2026-08-01): Hi Bonnie,

We’re very sorry to hear about your experience — that’s certainly not what we want for you.

This is not the level of service we aim to provide, and we truly appreciate you bringing it to our attention.

We want to make this right. Our support team has already reached out to you via email to assist further, so please kindly check your inbox when you have a moment.

Thank you for your patience and for giving us the opportunity to assist. If you need immediate help, you’re always welcome to reach out through Birdfy Chat, email, or phone support (available for US customers).

Warm regards,
Birdfy Team

### ★★★★★ 客户服务很友善，而且…
- John Armstrong · 2026-07-31 · 已验证

客户服务很友善，重新订购了喂鸟器，没有任何问题。

> 商家回复 (2026-08-01): Hi John,

Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to help you with the re-order of your bird feeder quickly and smoothly. Making sure our customers have a hassle-free experience is always our top priority.

We appreciate you taking the time to share your feedback, and we hope you and your feathered visitors are enjoying the feeder! If you ever need anything else, feel free to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦

Regards,
Birdfy Team

### ★★★★★ Birdfy 是我最喜欢鸟类的地方……
- Sheila Hall · 2026-07-31 · 已验证

Birdfy 是我最喜欢的鸟类设备场所。出色的客户服务和良好的沟通。

> 商家回复 (2026-08-01): Hi Sheila,

Thank you so much for the wonderful feedback! We're so happy to hear that Birdfy is your favorite place for bird equipment and that our customer service and communication stood out to you.

Providing a great experience for our customers (and their feathered friends!) is always our goal, so it means a lot to hear this feedback. If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). Happy bird watching!🐦

Regards,
Birdfy Team

### ★★★★★ 我们的新 Birdfy 喂食器太棒了！
- LINDA SCIARRATTA · 2026-07-30 · 已验证

我们的新 Birdfy 喂食器在几天内就交付了，来到喂食器的鸟儿数量增加了一倍多！另外，这款相机的清晰度比我们 5 年前的上一台相机更好。我们喜欢它！

> 商家回复 (2026-07-31): Hi Linda,

Thank you so much for the wonderful feedback! We're thrilled to hear your new Birdfy feeder arrived quickly and that you're already seeing double the birds visiting! It's amazing how much of a difference the improved camera clarity can make too, especially compared to a 5-year-old model.

Thanks for being a loyal Birdfy customer, and here's to many more feathered visitors! If you ever need anything, our Birdfy Chat, email, and phone support team are always happy to help. Happy bird watching! 🐦

Regards,
Birdfy Team

### ★★★★★ 很棒的消息传递可以帮助订购。
- Bob · 2026-07-30 · 已验证

> 商家回复 (2026-07-31): Hi Bob, 

Thank you so much for the kind words! We're glad our messaging made the ordering process smooth and easy for you. 

If you ever need anything else, please don't hesitate to reach out through Birdfy Chat, email, or phone support (available for US customers). We're always here to help! Happy bird watching!🐦

Regards,
Birdfy Team

### ★★★★★ 令人惊叹的客户服务！
- JULIE C. · 2026-07-30 · 已验证

我有过一些关于我的两个喂鸟器的经历。客户服务很棒！我需要更换太阳能电池板和鸟类种子防护罩。没有任何问题，一切都得到了处理，并发送了替换品！

> 商家回复 (2026-07-31): Hi Julie,

Thank you so much for sharing your experience with us! We're thrilled to hear that our customer service team took great care of you when replacing your solar panel and bird seed guard. Making sure our customers have a smooth, hassle-free experience is exactly what we strive for.

We hope your 2 bird feeders are bringing you lots of joy and feathered visitors! If you ever need anything else, don't hesitate to reach out through Birdfy Chat, email, or phone support. Happy bird watching! 🐦

Regards,
Birdfy Team

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