Hello there,
Thank you for sharing your thoughts. We’re not entirely sure what you’re referring to, but let us clarify how our bonuses work and try to assist.
If you’ve claimed a free bonus without making a deposit, you can still cash out winnings up to the maximum limit set for the promotion. However, this is clearly outlined in the bonus terms before you begin playing.
If you’re looking to withdraw larger amounts, you’d need to make a clean deposit instead of using a free bonus. Deposited funds don’t come with withdrawal limits, ensuring a seamless experience for our players.
We encourage all players to review the terms of any promotion before participating. If you have further questions or need assistance, feel free to reach out - we’re always happy to help.
Neil
G
Gabrielle · 写过 11 条评价 · 体验于 2025-01-02 ·
★★★★★
确实不提供存款奖金......
在您存款并玩完之后，实际上不会提供免费奖金。与其他竞争对手赌场相比，它确实有点糟糕
bitspin365 回复2025-01-04
Hi,
Thank you for sharing your thoughts! I’m sorry to hear you feel that way. We actually pride ourselves on offering one of the strongest welcome packages in the industry, along with four unique deposit bonuses available every single day. It sounds like there might have been some misunderstanding, and I’d love to make it right.
If you’re open to it, I’d be happy to create a custom deposit bonus just for you. Feel free to reach out directly, and let’s get something exciting lined up!
Merry Christmas and Happy New Year!
Ethan
Hello William,
Thank you for joining us at Casino BitSpin365! We’re thrilled to have you onboard and look forward to a great journey together.
We also appreciate the time you took to read through our reviews. We’re proud of the feedback we’ve received and value the trust our players place in us.
Regarding the promotion you claimed, it’s important to note that this was a free welcome bonus, which comes with a maximum cashout limit of $20. These terms are clearly outlined before a player claims the bonus to ensure full transparency.
As per the rules, once you reach the maximum cashout limit of $20, any excess balance - whether it’s $50 or $5,000 - will need to be removed. This policy applies specifically to winnings from free promotions. If you had played with a deposit instead, there wouldn’t be any withdrawal limits.
If you have further questions or need assistance with anything else, please don’t hesitate to contact us directly.
Neil
