Bizcap

We appreciate the review. NewCo Capital Group believes business funding should be direct, clear, and easy to work through. We’re glad your experience reflected that approach.

We’re glad the NewCo Capital Group team made the experience a positive one. Taking the time to guide clients through the process with care and patience is something we take seriously.

我们非常重视这份详细反馈。得知 NewCo Capital Group 在您的生意需要时提供了融资，且团队在整个合作过程中始终保持关注，这让我们倍感欣慰。清晰沟通、灵活应变、融资后的持续关怀，正是我们致力于提供的体验，很高兴这些给您留下了印象。

We’re grateful for the review. It’s great to know NewCo Capital Group made the experience simple and efficient, and that our team was helpful throughout the process. We’d be happy to work with you again for future business funding needs.

Thank you for the review. We’re glad you had a positive experience with NewCo Capital Group. Making the process simple and reliable for business owners is important to our team, and we appreciate you choosing to work with us.

Thank you for the feedback. We’re glad NewCo Capital Group was able to deliver the funding quickly and keep the process efficient. Helping businesses access capital without unnecessary delays is always a priority for our team.

Thank you for the review. We’re glad the NewCo Capital Group team was easy to reach and able to assist when needed. Being responsive and helpful across each point of contact is important to us.

Hi Shanique, Thank you for your feedback and for taking the time to speak with us by phone. Based on our call, it appears that during your interaction with the third-party ISO broker you were working with, you discussed multiple financing options beyond the one ultimately provided by NewCo Capital Group. While it’s normal to explore and compare different financing options, the broker you worked with operates independently, and any conversations during that exploratory process are separate from our direct process and do not reflect our approvals or offerings. The financing provided by our team was accompanied by full written documentation outlining the structure and economics, and a pre-funding call was completed where all details were reviewed, questions were addressed, and confirmation was obtained prior to funding. Our team remains available to work through challenges as they arise and collaborate on an agreed-upon solution when possible. In this case, that process did not take place and the account ultimately defaulted. We take transparency and communication seriously and appreciate the opportunity to address this directly.

Thank you for sharing this. We’re glad NewCo Capital Group could help your business access capital with a clear purpose behind it. Providing funding that supports smart, sustainable growth is exactly the kind of outcome we work toward.

Hi Gustavo, We understand that no one likes paying for capital, especially when it’s used over a short period of time. In your case, we included an early payoff discount, which you elected to utilize, and we’re glad we were able to provide you with those savings, reducing the total cost compared to carrying the balance longer. That said, this product is structured with a fixed cost and a built-in early payoff discount, both of which were clearly outlined in writing prior to funding. It is not a product where the cost is eliminated upon early repayment. We’ve reviewed the file and confirmed that the terms and payoff were applied exactly as agreed. Based on our internal notes, our customer service team also provided clear and transparent explanations both before and after payoff, including a detailed breakdown of how the total was calculated. We also want to be clear that our role is to apply the agreed terms consistently and transparently. While we understand your frustration, requests to adjust or waive agreed costs after the fact, or in connection with leaving a negative review, are not something we’re able to accommodate. We recognize that every business wants to minimize financing costs, but the outcome here reflects the agreed structure and the discount you chose to take advantage of. If helpful, we’re always available to walk through the details further. We value your business and the opportunity to support it.

感谢您抽出时间分享您在NewCo Capital Group的体验。听到您觉得流程清晰明了，我们真的很高兴。我们的目标始终是让融资变得简单，让您能专注于业务发展，得知我们做到了这一点，对我们意义重大。

我们非常感谢您的反馈以及对 NewCo Capital Group 的信任。很高兴听到我们的团队产生了积极的影响。在每一个阶段支持店主正是我们的使命，我们很荣幸能参与您的持续成长。

Thank you for the kind words about your experience with NewCo Capital Group. We’re committed to keeping funding accessible, efficient, and easy to navigate. We’re glad we could support your business and look forward to working together again.

We really appreciate you sharing your experience with NewCo Capital Group. Our team puts a lot of focus on making the process smooth and transparent, so it’s great to hear that came through. We’re always here when you need us.

Thank you for your review and for choosing NewCo Capital Group. Helping business owners feel confident and supported throughout the process is exactly what we aim for. We’re ready whenever you’re looking to take the next step.

We’re grateful for your feedback and for the opportunity to work with you at NewCo Capital Group. Keeping things simple and efficient is a big priority for us, and we’re glad we could make a difference for your business.

Thank you for the thoughtful review. At NewCo Capital Group, we work hard to make funding both fast and effective, so it’s great to know your experience reflected that. We’re proud to support businesses doing great things.

We appreciate your kind words and your trust in NewCo Capital Group. Seeing our clients succeed is what drives us every day. Whenever you need additional capital or support, we’re here to help.

Hi Terrece, Thank you for your feedback. We’re sorry to hear that the experience felt frustrating. We reviewed your file and can confirm that the initial debit date was disclosed during the funding process and is included in the signed agreement. That said, we understand there may have been confusion based on communication outside of our team, and we never want a merchant to feel unsure about what to expect, which is why we make certain that all key details are clearly presented and acknowledged during the onboarding process. Our customer service team has already been in touch with you to review the schedule and address your concerns. If there is anything further we can clarify or assist with in the future, please let us know and we will be happy to help.

Thanks for taking the time to share your thoughts. We’re happy to hear the process was smooth, that’s what we aim for on every deal. We’re here whenever you're ready for your next step.