# Bloom Robbins 评价与评分

> 来源: OK.one — https://ok.one/review/bloomrobbins.com

- 域名: bloomrobbins.com
- 分类: 美丽与健康
- 综合评分: 4.2 / 5 (30 条评价)
- 评分分布 5→1 星: 77% / 3% / 3% / 0% / 17%
- 所在地: United States
- 数据更新: 2026-08-10

Bloom Robbins（bloomrobbins.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 30 条用户评价，属于美丽与健康分类，口碑良好。80% 的评价为 4 星及以上，17% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 23 条。数据最后更新于 2026-08-10。

## 最新评价(第 1/2 页)

### ★★★★★ 品质优良
- Petra Mozová · 2026-04-27 · 已验证

### ★☆☆☆☆ 收到打开的洗发水
- Daniela Tomaskova · 2026-03-30

很棒的洗发水。我确实喜欢它，但我收到了打开的瓶子。真是令人失望。

> 商家回复 (2026-03-30): Hello Daniela, thank you for your review.

We're sorry to hear about your experience — receiving an opened product is something we take very seriously, as all our orders leave our warehouse sealed and in perfect condition.

We were already in contact with you via email, where we apologised and asked for photo documentation. This is a standard step in every complaint process — not to question your honesty, but to allow us to investigate internally (warehouse handling, packaging, carrier) and identify where the issue occurred.

Unfortunately, we did not receive a response to our last message, so we were unable to proceed with a resolution. We genuinely wanted to resolve this for you.

If you're still open to it, please reply to our email or contact us directly — we're ready to find a solution right away.

Bloom Robbins team

### ★★★★★ 谢谢
- Daša · 2026-03-05

谢谢。 
我对你们的产品非常满意。使用它们后我的头发看起来棒极了。

> 商家回复 (2026-03-11): Hi! Thank you for the amazing feedback! We're so happy our products are doing exactly what they should — and that your hair is showing it! 
🌸 Messages like yours remind us why we do what we do. We can't wait to keep being part of your beauty routine!

Bloom Robbins Team

### ★★★★★ 准时到达，包装精美！！！
- Jaione · 2026-02-16

准时，包装精美！！！

> 商家回复 (2026-03-11): Hello,

thank you so much, this truly makes our day! 

We put a lot of love into every detail — from the product itself to the packaging — so it means a lot to hear that it landed just right. Hope you enjoy it! 🌸

Bloom Robbins Team

### ★☆☆☆☆ 我使用该产品 45 天并且......
- Nash Music · 2026-01-20

我使用该产品 45 天，遗憾的是没有发现任何差异。之后，我想退回产品，但我被告知它必须是未开封的——我觉得这不合理，因为不打开产品就不可能正确试用产品。

此外，退货运费非常高，因此退货根本不值得。

该公司还推出了迷你车赠品活动，但据我所知，没有任何结果——没有获奖者公告，也没有后续帖子。感觉好像赠品从未真正发生过。

由于这一切，我对这家公司失去了信任，不会推荐它。

> 商家回复 (2026-01-21): Hello,
thank you for taking the time to share your experience with us. We are sorry to hear that you did not notice the desired effects from the product and that our communication left you with a negative impression.

For hygiene and safety reasons, which are standard for dietary supplements and cosmetic products, it is not possible to return opened items. Our 45-day money-back guarantee therefore applies only to unopened products, as stated in our Terms and Conditions. We understand that this may be frustrating for some customers; however, this measure is in place to protect the health and safety of all consumers.

Regarding the return shipping costs, these are in line with standard online retail practices, and unfortunately, we are unable to influence their amount.

We would also like to address the mention of the car giveaway — the winner was officially announced on January 19, 2026, on our Instagram, and the car has its rightful owner. The giveaway was conducted fairly and in full accordance with the rules.

We are truly sorry that we were unable to earn your trust. Your feedback is very important to us and helps us improve both our services and communication. Should you wish to discuss the situation further, our customer support team will be happy to assist you.

Thank you, and we wish you a pleasant day.

### ★★★★★ 最喜欢的商店
- Lucie Rotsteinová · 2026-01-13 · 已验证

> 商家回复 (2026-03-11): Ďakujeme za krásne hodnotenie! 🌸

Veľmi nás teší, že sme sa stali vašim obľúbeným e-shopom. Je skvelé mať takú podporu a budeme sa naďalej snažiť, aby ste s nami bola spokojná.

Tešíme sa na ďalšiu návštevu!

Tím Bloom Robbins

### ★☆☆☆☆ 包裹到达时不完整
- Radovan Herkel · 2025-12-17

包裹到达时不完整。联系商店后，一个月没有回复，他们指责我们欺诈。恶心。我不推荐给任何人。

> 商家回复 (2025-12-18): Hello,
thank you for your message. We are sorry for the situation that has arisen and for the fact that our communication may have come across negatively. We would like to clarify the matter.

At no point did we intend to accuse you of dishonest behavior or fraud. However, it is our responsibility to rely on the available records. In your case, we have confirmed outbound quality control of the package, camera footage from the packing process, and the recorded weight of the parcel at the time it was handed over to the courier, all of which correspond to a complete shipment.

As you also confirmed that the package arrived undamaged and showed no signs of tampering during transit, we unfortunately do not have objective evidence that would allow us to approve the claim and reship the missing product.

We do understand your dissatisfaction and regret that this situation resulted in disappointment — this was certainly not our intention. The matter was handled in accordance with our internal procedures and not out of distrust toward you as a customer.

Thank you for your feedback, which we take seriously and will use to improve our communication and processes going forward.

Kind regards,
Bloom Robbins Team

### ★☆☆☆☆ 非常失望
- Janja Drobec · 2025-12-09

我订购了这款胶原蛋白产品，但完全失望了。许多包裹到达时已损坏、泄漏，并覆盖着粉末。盒子里乱七八糟，有几根棍子无法使用。对于保健产品，我希望包装干净、密封、安全，而不是看起来被扔掉并被忽视的东西。

更糟糕的是客户支持。我立即联系他们，他们已经两个多星期不理我了。没有回复，没有帮助，什么也没有。这是非常不专业的，表明他们根本不关心客户。

总的来说，产品质量很差，客户服务更差。我绝对不会再从这个品牌订购。

> 商家回复 (2025-12-10): Hello, thank you for sharing your experience with us. We are very sorry that the product was damaged during transport. Recently, we have been experiencing increased demand, and email responses may take a bit longer, for which we sincerely apologize. Our customer support team will contact you regarding your situation so it can be resolved as soon as possible. If you have any further questions, please do not hesitate to reach out to us. Thank you, and we wish you a wonderful rest of the day.
Your Bloom Robbins Team.

### ★★★★★ 我喜欢它！：）
- Zita Szabó · 2025-12-01 · 已验证

### ★★★★★ 产品质量非常好
- Zuzana · 2025-11-11 · 已验证

### ★★★★★ 没有麻烦的订单和交付。软糖很好吃！
- Anže · 2025-11-07 · 已验证

没有麻烦的订单和交付。

### ★★★★★ 非常好的产品
- Polona Žagar · 2025-11-04 · 已验证

味道很好。我发现我的头发长得更快了，而且长出了很多新头发。

### ★★★★★ 出色的
- Daniela Kostalova · 2025-11-03 · 已验证

快速响应、良好沟通、快速交付

### ★★★★★ 如此顺利
- Angelika · 2025-10-30 · 已验证

如此顺利，没有任何问题。

### ★★★★★ 爱上布鲁姆·罗宾斯❤️
- Lucia Bögi · 2025-10-27 · 已验证

### ★★★★★ 真是太神奇了
- Daniela Habdakova · 2025-10-22 · 已验证

### ★★★★★ 最佳产品
- Nina Pajnic · 2025-10-20 · 已验证

最好的产品

### ★★★★★ 非常好的产品
- Ingrid Chmelina · 2025-10-17 · 已验证

### ★★★★★ 交货非常快
- Slavka Tomaskova · 2025-10-15 · 已验证

交货非常快，产品很棒

### ★★★★☆ 好的
- darina · 2025-10-14 · 已验证

等待结果

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