Blurams Home Security System & Devices | Smart Security Camera & Doorbell.Blurams security cameras protect your home. Blurams is one of the best brands of home smart security camera, smart video doorbell, indoor & outdoor wireless PTZ WIFI surveillance camera.
"What went wrong this time" ?
That's an Odd and Discouraging way of start out.
My (Blurams Outdoor Lite 4 Security Camera-A22C) Recently stopped being Viewable on either of my 2 Computer (Desktop Win 10) (Laptop Win 8.1) or any of my 4 Browsers (It Used to work).
It does work on my phone so I know it's Not the Camera.
I also Tried Hard Wiring it to my Router and got the Same Bad Results.
Ordered a camera direct from their website. It was sent to somewhere in a completely different state, not even closeto my address. Tried contacting customer service, to which I find that there are no representatives at this moment. Tried emailing and no response.
Had their product the 2k Camera, had it working for 1 day, then during a firmware update, it broke, contacted the company, they asked me for technical details, I gave them it, then they left me in email with no reply for over 1 month, I contacted multiple times and there's no reply, I wouldn't touch anything on blurams.com with a barge pole now, and there's still no reply to this day more than 2-3 months.
Bad business company, If I were you I would stay away from them, they will make you break your device during a firmware update, and won't bother to pay for your repairs, or get back to you properly in email.
Who am I? I'm someone with reputation on reviews, I don't lie, I don't forgive for really bad service, and I never forget. You only get 100% honesty from me.
Inferior product, with friendly customer service that’s of no help. I bought two of their home cameras, and not one of them would pair with my Wi-Fi despite speaking with customer service twice. Returned them, and bought a Tapo brand for even less $ that paired immediately, and works well.
"Smart" doorbell that doesn't even detect a visitor even when they're pressing the doorbell button, let alone not picking up anything based on people approaching.
But the product inadequacies pale into insignificance compared to the absolute disregard their virtually non-existent customer service have for their customers.
For 5 months they still haven't sorted out my faulty smart doorbell and I have spent hours and hours even trying to get them to respond.
If you were thinking about buying a Blurams product, think again I implore you!