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Hi Sonya, Thank you for your feedback! We're glad the ordering process was easy, and we hope you'll love the scents. Your account should be created automatically after completing your purchase. If you're having trouble accessing it or managing your subscription, please email us at [email protected]. We'll be happy to help you get everything sorted out.

Hi Debbie, We're sorry to hear your order arrived that way, and we understand why the difference in appearance and the loose cap would be concerning. A member of our team will be reaching out shortly to learn more about what you received and work with you to resolve this as quickly as possible.

Hi Vicki, We're sorry for any confusion during the ordering process. If you have any questions about your subscription or need help managing it in the future, please don't hesitate to reach out to us at [email protected]. Our team will be happy to assist you.

Hi Laurie, We're sorry your experience didn't match what you were expecting. We'd love the opportunity to better understand the results you achieved and help you get the most out of the product. Send us a message at [email protected], and our team will gladly walk you through a few recommendations and work with you to improve your experience.

Hi Chris, Thank you for giving us a try. We'd be happy to review your subscription, answer any questions you have, or help you make any changes you need. Please feel free to reach out to us at [email protected], and our team will be glad to assist you.

Hi Glenda, We're glad you're giving it a try! If the scent you chose isn't the right fit, we'd be happy to help you explore other fragrance options. Just reach out to us anytime at [email protected], and we'll help you find a scent that's a better match for your preferences.

Hi Heather, Thanks for your feedback! We'd be happy to help make managing your subscription a little easier. If you'd like to update your delivery schedule, just send us an email at [email protected], and we'll be glad to take care of it for you.

Hi Liz, We're sorry for the frustration you've experienced. We understand how important it is to be able to easily manage your subscription. Please reach out to us at [email protected], and our team will be happy to review your account, assist with your subscription, and help resolve any issues you're experiencing.