# Book2park 评价与评分 > 来源: OK.one — https://ok.one/review/book2park.com - 域名: book2park.com - 分类: 车辆与交通 - 综合评分: 4.2 / 5 (61 条评价) - 评分分布 5→1 星: 74% / 8% / 2% / 0% / 16% - 所在地: United States · Leesburg - 数据更新: 2026-08-10 Book2park（book2park.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 61 条用户评价，属于车辆与交通分类，口碑良好。82% 的评价为 4 星及以上，16% 为 1 星；商家回复了 90% 的差评；近 12 个月新增 12 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★★★★★ 停在有盖停车场 - Jane Marie Calderon · 2026-07-22 停在有盖停车场。 很容易找到 ### ★★★★★ 很棒的体验并且会再次使用 - Bob D · 2026-04-27 停在距机场 3 英里的酒店。往返机场的便捷班车。我毫不费力地向他们预订未来的停车位。 ### ★★★★★ Book2park 可轻松前往 BWI… - SAM · 2026-03-17 Book2park可轻松前往BWI机场。我每次都住在逸林酒店并使用book2park。 强烈推荐。 ### ★★★★★ 提供班车服务和安全的停车场 - Elizabeth · 2026-01-03 我使用这家酒店来满足我所有的停车需求。 我大约每月飞行一次，我尝试先在这里预订停车位以及前往 RDU 的班车服务。 我对他们的班车服务非常满意。 我一定会预订二月的旅行。 我已经预订了一月份的停车位。 谢谢你！ ### ★★★★★ 这个位置非常靠近 RDU… - Shawn Morrison · 2025-11-18 该位置非常靠近 RDU，并提供优质的班车服务。 ### ★☆☆☆☆ 避开这家公司 - Marie Keegan · 2025-11-06 我们不得不取消预订，因为我们的车在假期前一周抛锚了，所以我们不得不预订一辆出租车。我已经支付了额外费用以确保预订以防取消。承诺在2-3个工作日内退款。 5天后，不予退款。 12天后，邮件提醒，仍然没有退款。我尝试拨打电话，但无人接听电话。服务确实非常非常差 ### ★★★★★ 价格还不错 - MARSHA · 2025-11-04 价格很好。灯火通明的停车场。酒店的工作人员很有礼貌。班车很及时。距离 RDU 非常近。 > 商家回复 (2025-11-05): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★☆☆☆☆ 这是地球上最糟糕的公司…… - Mohammad Raaof · 2025-10-20 这是地球上最糟糕的公司……他们丢了我的车钥匙，我不得不在五个小时的等待后从机场回家…… 6 天后，我不得不一路去机场取车……永远不要使用这家公司…… > 商家回复 (2025-11-05): Hi Mohammad, Thank you for taking the time to share your feedback. Unfortunately, it appears that your review was posted for the wrong company. Book2Park.com is not affiliated with BookToPark UK — we are completely separate businesses and we do not provide services in the UK. We kindly ask that you move your review to the correct company, as your one-star rating affects us even though we’ve never provided any service to you. Thank you for your understanding! — The Book2Park.com Team ### ★★★★★ 在达拉斯度过了一段美好的经历…… - Rachel Stone · 2025-10-13 在达拉斯机场有很棒的经历！喜欢他们的网站和服务！ > 商家回复 (2025-10-14): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★☆☆☆☆ 服务很糟糕 - Mikail Goek · 2025-09-22 糟糕的服务。在风和寒冷中等待了一个多小时，没有庇护所。尽管明显失败，但没有沟通，没有道歉，也没有退款。即使升级后，杰西卡处理投诉的能力也不强，未能解决问题。不惜一切代价避开这家公司。 > 商家回复 (2025-11-05): HiMikail, Thank you for taking the time to share your feedback. Unfortunately, it appears that your review was posted for the wrong company. Book2Park.com is not affiliated with BookToPark UK — we are completely separate businesses and we do not provide services in the UK. We kindly ask that you move your review to the correct company, as your one-star rating affects us even though we’ve never provided any service to you. Thank you for your understanding! — The Book2Park.com Team ### ★☆☆☆☆ 不要使用这家公司！！！！ - Michelle Philpott · 2025-09-14 不要使用这家公司！！！！ 当我带着其他家人朋友去度假时，我和我的家人陷入了困境。令人厌恶的是缺乏客户服务或支持。避免 > 商家回复 (2025-11-05): Hi Michelle, Thank you for taking the time to share your feedback. Unfortunately, it appears that your review was posted for the wrong company. Book2Park.com is not affiliated with BookToPark UK — we are completely separate businesses and we do not provide services in the UK. We kindly ask that you move your review to the correct company, as your one-star rating affects us even though we’ve never provided any service to you. Thank you for your understanding! — The Book2Park.com Team ### ★☆☆☆☆ 停车确实需要您自担风险 - Tonya Rouse · 2025-08-20 停车确实需要您自担风险！如果您的汽车在其签约地段之一被破坏或被盗，您将收到以下通知。假期结束后我必须立即支付 1,000 美元的保险免赔额。 Book2Park 好心地把责任推给了地主，在我们初次谈话后，他就开始无视我的电话。 Book2Park 今天对我说的最后一句话是，自行承担停车风险，因此我确保潜在客户也能理解这一点。 > 商家回复 (2025-11-05): We are very sorry to hear about the vandalism to your vehicle and completely understand how upsetting that must have been. Please note that the parking facilities we partner with are secure and regularly monitored; however, incidents like theft or vandalism are unfortunately beyond anyone’s control and can happen even in well-secured areas. Because these are self-park lots, the industry standard — as clearly stated in all terms and posted signage — is “Park at Your Own Risk.” While neither Book2Park.com nor the parking lot owners can accept liability for such events, we always do our best to assist customers by contacting the lot management and helping provide any documentation needed for insurance purposes. We truly regret the inconvenience this caused and appreciate your understanding of the limitations all parking providers face when it comes to unpredictable acts of vandalism. Sincerely, The Book2Park.com Team ### ★★★★★ 肯尼迪机场的停车服务非常好 - Mery Rodríguez Palla · 2024-06-25 肯尼迪机场的停车场服务非常好。很棒的定制服务！ > 商家回复 (2025-10-13): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★★★★★ 另一个很棒的经历 - John Kaiserian · 2022-11-01 当我们到达停车场时，约翰尼愉快地迎接了我们，他带我们上了船。 我们回来后，阿尔文正在港口等候，引导我们前往班车。 杰森很快就微笑着帮我们处理了行李。 在坦帕 Book2Park 地点的另一个很棒的体验。 > 商家回复 (2025-10-13): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★★★★★ 地段极佳，位置极佳！ - lisa rappaport · 2022-10-10 这批货太棒了。服务非常好，位置再好不过了。他们就在港口对面。他们有非常友好的工作人员，乐于提供帮助。该地块可以使用一点砾石，但这不会阻止我再次使用它们。我肯定会使用这批产品并将其推荐给任何人！ > 商家回复 (2025-10-13): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★★★★★ 不错又方便 - Esteban · 2022-09-13 我的预订体验很简单，客户服务非常出色，停车价格也很便宜。我通常会经过华盛顿地区的机场（BWI、DCA、IAD），并且总是通过 book2park 预订，因为价格无与伦比，而且有最好的选择。 > 商家回复 (2025-10-13): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★☆☆☆☆ 不会推荐... - Brendan McCarthy · 2022-08-20 我预订了将车停在蒙特利尔机场附近。预订时表明将提供 24/7 班车服务。我到达酒店，支付了预订中的剩余余额，然后被告知没有班车。我给 book2park 发了一封电子邮件，他们回复说他们将支付我的 UBER 费用。 我旅行归来，并提交了两张 UBER 收据。 Book2park随后违背了退还交通费的承诺，只退还了我支付给他们网站的押金。我已经没30块钱了 我不会使用也不会推荐book2park。 > 商家回复 (2022-08-22): Dear Mr.McCarthy, Thank you for contacting us in regards to your experience! We want to first of all apologize for the inconvenience you experienced this should not have happened. Due to COVID some parking lots have had to stop their shuttle operations and have yet to reinstate them. This is the case with this particular location. We have now taken action to avoid this from happening again. As mentioned during the email you received from us, we are working with the hotel to be able to provide your transportation expenses refund. We issued the refund for the only payment you had made on our website because we believe 100% on your satisfaction and understand this was not a good experience. Please trust that we are working on getting you the refund for your expenses and we appreciate your patience very much. Best Regards, The Book2park Customer Experience team ### ★★★★★ 印象深刻！ - Stacie Vetor · 2022-07-10 我以前从未使用过这项服务。 我只是偶然在网上找到的。 它是如此容易使用。 我们以前停车的酒店非常好，班车很快，预订后的说明很棒。 我们一定会再次使用Book2park。 > 商家回复 (2025-10-13): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★★★★★ 很棒的服务！！！ - Camille · 2022-05-16 前台客服很棒！我们乘坐班车去机场，然后叫班车来接我们。穿梭巴士的人很好，往返都很乐于助人。将再次使用它们。 > 商家回复 (2025-10-13): We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon! Regards, Book2park.com Customer Experience Team ### ★☆☆☆☆ 其中一个车库的经历非常糟糕。 - nozpa · 2022-04-17 费城机场丽笙酒店的糟糕地方。接送期间的班车司机非常粗鲁和无礼。当我们回来时根本就没有接机。我们等了又等了一个小时，最后不得不自费乘坐出租车去停车场取回我们的车。经营得很差的地方。远离！ -------------- 联系 FB 上的 book2park 后于 2022 年 4 月 17 日修正。 如此看来，book2park 是一家与多个停车场打交道的机构。 PHL 机场的 Radisson 酒店（2033 Penrose Avenue, Philadelphia, PA 19145）才是真正的罪魁祸首。也就是说，对接送和接送都非常失望。 > 商家回复 (2022-04-17): Dear Mr. Noz da, Thank you for taking the time to write a review of the services you received at the Radisson Philadelphia parking lot . We apologize that your experience wasn't a good one. Book2park.com is a third party booking agent that does not own or operate the parking lots . We do value your feedback and we will pass this information to the parking lot upper management that you used in order to ensure their service improves and to avoid this from happening again .Book2park.com does believe in 100% satisfaction that is why we have issued a full refund of your reservation. We would also like to honor you a special discount code to use towards your next reservation . We look forward to having a second opportunity to make things right! Regards, The Book2park Support team --- - 全部评价与筛选: https://ok.one/review/book2park.com - JSON 接口: https://ok.one/api/companies/book2park.com - 评分口径与数据来源: https://ok.one/methodology/