Thank you for your loyalty!
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
S
Stanton · 写过 3 条评价 ·
★★★★★
RDU 希尔顿花园…
1 月 31 日,我把车停在 RDU 机场的希尔顿花园酒店。 人很好,服务很好。
Book2park 回复2022-02-02
Dear Mr. Stanton,
Thank you for contacting us in regards to your experience!
We apologize that we didn't reply to the email you sent today at 6 am prior to our business hours ( 8:00am -11 pm eastern time).
As mentioned to you during our call, we have a 24 hours response time due to the volume of emails we receive. The best way to get a hold of us would be through online chat or phone as you were able to see during your call at 2:08pm when you were able to speak to our CSR.
We want to first of all apologize for the inconvenience you experienced this should not have happened.
As promised, we reached out to the hotel in regards to this and left a message to the hotel General Manager Mr. Bake Baker. We have contacted them to clarify the misunderstanding and we have also confirmed with our bank that payment has been received by the hotel.
The front desk clerks currently at the desk had no recollection of denying the partnership. Please note, we understand that this could be a misunderstanding from a newer team member and this is why we wanted to address this with the hotel's general manager and with you immediately.
We look forward to having a second opportunity to make things right!
Best Regards,
The Book2park Customer Experience team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
Dear Ms. Lisa,
We are very sorry to hear that you did not have a good experience!
Please provide your reservation number so that we can follow up with the parking location in question and ensure action is taken to avoid this from happening in the future.
Best Regards,
The Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
N
Nicole S · 写过 1 条评价 · 已认证 ·
★★★★★
合理的价格和不同的地点……
价格合理,地点多样。
Book2park 回复2022-01-14
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
R
Rudolph · 写过 3 条评价 · 已认证 ·
★★★★★
早上5点没有班车
F
Fernando · 写过 3 条评价 · 已认证 ·
★★★★★
简单的
到目前为止,简单、方便、实惠!
Book2park 回复2022-01-14
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
J
Jill W · 写过 2 条评价 · 已认证 ·
★★★★★
有用!
非常简单,而且价格如此优惠!
Book2park 回复2022-01-14
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
Dear Mr. Fortin,
Thank you for taking the time to write a review of the services you received at the 241 Car Services parking lot . We apologize that your experience wasn't a good one.
Book2park.com is a third party booking agent that does not own or operate the parking lots . We do value your feedback and we will pass this information to the parking lot upper management that you used in order to ensure their service improves and to avoid this from happening again . Since we value you as our customer and care for your satisfaction, Book2park.com would like to honor you a special discount code to use towards your next reservation and we will reach out to you by email with further details . We look forward to having a second opportunity to make things right!
Regards,
The Book2park Support team
L
Luke Tung · 写过 6 条评价 · 已认证 ·
★★★★★
很好的体验
很好的体验,会回来的。
Book2park 回复2025-10-13
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team
We greatly appreciate you taking the time to write a review of the services you received. We are happy to hear that you were satisfied with your experience and we look forward to serving you again soon!
Regards,
Book2park.com Customer Experience Team