Boosting Market

Hello NotBasl, Thank you for sharing your feedback. We’re sorry to hear that you felt your order took longer than expected to be completed. We’ve reviewed your order details and noticed that it was accepted on January 7th at 19:00 and successfully delivered on January 8th at 13:00. This falls well within our usual completion time-frame (took less than 24 hours for 4 full division). We strive to ensure all orders are handled promptly and efficiently, but we’re always open to hearing how we can improve your experience. If there’s anything specific you’d like to discuss further, feel free to reach out to us directly via email. Thank you for giving us the opportunity to serve you, and we hope to provide you with a smoother experience in the future. Best regards, Sofia BoostingMarket Support Team

Hey NK, Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience and frustration you experienced during your order with us. Your concerns are valid, and we deeply regret that your experience did not meet the high standards we strive to uphold. We understand how important it is for you to have a seamless and enjoyable experience, especially when it comes to being matched with a booster from your region to ensure a smooth connection. While we do our best to match boosters based on region preferences, there are times when availability can be limited, particularly for less populated regions like OCE. We are sorry that this led to such a long wait and, ultimately, an unsatisfactory experience with high ping. Our communication could have been better in keeping you updated throughout the process, and we appreciate you bringing this to our attention. We will work to improve our systems to ensure that clients are better informed about potential delays or regional limitations before placing an order. We're glad to hear your booster performed well despite the challenges, and we'll be sure to pass along your kind words to them. However, we fully recognize that the overall experience fell short of your expectations, and for that, we take full responsibility. As a token of our commitment to improving your experience, we would like to offer you a partial refund or a discount on your next order with us. Please reach out to our support team directly so we can make this right for you. Thank you again for your feedback—it helps us grow and improve. We truly hope to have the chance to provide you with a better experience in the future. Let us know, Sofia BoostingMarket Team

Hello Teo, Sofia from the customer service here, thanks for your review about BoostingMarket! Review help us improve our service and take notes of the flaws of our business. Your rank has not changed because, even when told multiple times, you kept playing alone and de-ranking while not playing with the Booster. So basically nullified the progresses made with the assigned Booster. To give users more context about this situation, in your case in your exchanged private informations with the booster (Instagram to be precise) which led to the termination of the service and the booster contract as per our Terms of Service (contacting our workforce outside the website is a breach of the contract between you and the website). A full refund of $51.57 has been issued to your original payment method already and should reflect in your account in 3-5 business days. Thanks for stopping by, Sofia -BoostingMarket Support

Dear White, We’re sorry to hear about your disappointment and would like to address your concerns. At BoostingMarket, we strive to provide timely and high-quality services for all our customers. In reviewing your case, we noticed that our team made multiple attempts to contact you regarding your order, but unfortunately, we did not receive a response. Without your participation, we were unable to proceed with or complete the service as intended. We deeply value our customers' satisfaction and want to ensure that every experience meets expectations. If you'd like to discuss this further or reopen the case, please don't hesitate to reach out to our support team. We are here to assist you and find a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to improve your experience in the future. Best regards, Sofia -BoostingMarket Support

Hello Remy, Thank you for taking the time to share your feedback with us. We’re sorry to hear that one of your experiences didn’t meet your expectations. Your satisfaction is important to us, and we’re always looking for ways to improve and make the process smoother. We also hope that some of your other orders, which went well, showed our commitment to providing a good experience. If there’s anything specific you think we can improve or if you’d like assistance in the future, please don’t hesitate to reach out to our support team. We’re here to help! Thank you again for helping us grow and improve. Best regards, -Sofia Boosting Market Support Service

Hey Dimbo, Thank you for taking the time to leave your feedback. We sincerely apologize for any inconvenience you may have experienced regarding your order. Unfortunately, we are unable to locate any details about your order in our database based on the information provided here on Trustpilot. To assist you promptly and ensure your issue is resolved, could you kindly reach out to us via chat with your order number or any other relevant information? Our team is here to help and will prioritize your request to get this sorted as quickly as possible. We take all feedback seriously and strive to offer the best service possible. Thank you for allowing us the opportunity to assist you. Best regards, Sofia -BoostingMarket Support