Your single hub for all your insurance need.Keep life’s unexpected financial woes from ballooning with the Bubblegum Term Life Insurance.Affordable and comprehensive, you get peace of mind and wrapped in a bubble of coverage for death, terminal illness as well as total and permanent disability.
Easy to purchase but didn't receive policy documents showing the coverage in details which should be incl.
Bubblegum 回复2023-06-01
Hi J Lee,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please send an email to [email protected] and we can assist you on the policy document by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
In order to add a named driver, I was told to submit the details via WhatsApp to the agent after purchasing the car insurance. Asked for a straight-through way to do this via the system as it concerns personal data, but all I got was no-response after this sale closed. Buyer beware - it’s early days and I’ve already experienced being ghosted once the sale is done. Lousy customer service on MoneySmart’s side… don’t think you can trust them to handle the customer support. They’re just in for the agent commission.
Bubblegum 回复2023-05-31
Hi SL,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to [email protected] and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
after 2 weeks still have not receive my policy docs
Bubblegum 回复2023-05-29
Hi,
Thank you for sharing your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to [email protected] and we can assist you by checking with our relevant team. Thank you.
Regards,
Bubblegum Customer Support
Buying insurance online save time and money, the only disadvantage is no one will answer your enquiries if in doubt.
Bubblegum 回复2023-05-25
Hi Tan,
We’re really grateful and appreciate you taking the time to share your rating with us. We are working hard on this, and we hope to provide you with a better experience in the future.
Please reach out to us if you need any help. We are here to help.
Regards,
Bubblegum Customer Support
2 faces of Bubblegum - the good, the bad and the ugly
Before purchase, response to queries was excellent and fast. However, after purchase when I enquire about the complimentary car servicing vouchers that was promised but not sent to me, there is no response from the same agent, sad! Perhaps a gimmick, cheat or empty promise - care to enlighten, Bubblegum!
Addendum:
The agent replied to me after the feedback. And to conclude: It's real! It's not a gimmick after all
Bubblegum 回复2023-05-25
Hi Desmond,
We’re really grateful and appreciate you taking the time to share your thoughts with us. We regret hearing about your unpleasant experience with us. Please send an email to [email protected] with any further comments, concerns, or suggestions you wish to share as we will strive to provide you with better service in the future.
Regards,
Bubblegum Customer Support
Was in doubt on certain matters so decided to whatsapp them. Wow they replied quite fast and cleared our doubts with references to their documents.
Great
Bubblegum 回复2023-05-22
Hi Calvin B,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
Hi Peter,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Easy and straightforward when buying the insurance through the website. I can easily compare and decide the different plans for car insurance.
Bubblegum 回复2023-05-16
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
Very good and fuss free, experience buying car insurance from bubblegum. It is cheaper than most insurance companies too. It remains to be seen if claims are good too.
Bubblegum 回复2023-05-14
Hi Yao Zhong Teo,
Thank you for giving us a 5-star review. We are happy to have met your expectations.
Regards,
Bubblegum Customer Support
User friendly app. Most info auto populate with Singpass log in. Can further improve with more discounts, better deals and giveaways
Bubblegum 回复2023-05-14
Hi,
Thank you for your 4-star review! This encourages us, and we will strive to provide you with better service in the future. We’re really grateful and appreciate you taking the time to share your feedback on how we can do it better in order to get a 5-star review from you.
Regards,
Bubblegum Customer Support
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