# Now You Know 评价与评分 > 来源: OK.one — https://ok.one/review/bynyk.com - 域名: bynyk.com - 分类: 教育与培训 - 综合评分: 3.6 / 5 (64 条评价) - 评分分布 5→1 星: 50% / 16% / 5% / 5% / 25% - 所在地: United States · City of Wilimington - 数据更新: 2026-08-10 Now You Know（bynyk.com）在 OK.one 的综合评分为 3.6 分（满分 5 分），基于本站收录的 64 条用户评价，属于教育与培训分类，口碑一般。评价两极分化：66% 给出 4 星及以上，同时 25% 打了 1 星；商家回复了 100% 的差评；近 12 个月新增 62 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ 删除您的帐户是不可能的... - Madi · 2026-07-08 无法删除您的帐户或订阅。我点击红色大按钮删除我的订阅，但没有任何反应。我完全删除我的帐户并输入删除和所有大写字母，然后点击应用程序中的红色大按钮，但没有任何反应。我给支持人员发了电子邮件，但没有收到回复。我将致电我的金融机构以阻止将来的这些费用，因为我在任何地方都没有得到回复 > 商家回复 (2026-07-08): We're sorry to hear about your experience.  Our support team responds to every request, and we'd be happy to help resolve this for you. It sounds like you may have encountered a technical issue with the app, which we'd like to investigate. Please contact us at Support@nowyouknow.io with the email address associated with your account, and we'll make sure your request is handled as quickly as possible. We appreciate your feedback, as it helps us improve the app. ### ★★★★☆ 很棒的产品 - Candace · 2026-06-06 · 已验证 我喜欢发现自己擅长什么以及我可能感兴趣的新项目。 NowYou Know 为我做到了这一点。我没有遇到任何问题并且体验很好。 > 商家回复 (2026-06-06): Thank you so much for your wonderful review! 😊 We're thrilled to hear that Now You Know helped you discover new interests and skills you enjoy. It's great to know you had a smooth experience, and we hope to keep inspiring you with many more creative projects. Happy learning! ### ★☆☆☆☆ 浪费辛苦赚来的钱 - Schild · 2026-05-23 我几乎没用过它，因为它对我需要的东西太有限了，我被收取了 50 美元的费用，而且当我今天更新后登录时，我不确定它是做什么用的，所有过去的项目都消失了，就像第一天一样，所以我肯定浪费了大约 200 美元，而且没有学到第一个技能 > 商家回复 (2026-05-23): We’re very sorry to hear this was your experience.  The recent app update changed the learning layout, but your completed skills and account history should still be associated with your account. We’d really appreciate the opportunity to look into this for you and help restore clarity around your access and subscription charges. Please contact us at support@nowyouknow.io with the email linked to your account so we can investigate and assist further. ### ★★★★☆ 写得很好的说明和… - May Zimmer-Fannin · 2026-04-30 · 已验证 写得很好的说明和解释 > 商家回复 (2026-04-30): Thank you so much for your kind feedback! 😊 We’re really happy to hear that you found the instructions and explanations clear and helpful. Our goal is to make learning enjoyable and easy to follow, so it means a lot to know that came through in your experience. We hope you continue enjoying and discovering new skills along the way! ### ★☆☆☆☆ 这是最糟糕的公司尝试...... - Lois Larmer · 2026-04-30 这是最糟糕的公司。 他们向您收取高得离谱的产品费用，这很简单，而且当您甚至不使用该应用程序时也是如此。他们还让取消变得非常困难，并且不会让你删除你的卡。 > 商家回复 (2026-04-30): Hi Lois, thank you for taking the time to share your feedback. We're truly sorry your experience didn't reflect the standard we hold ourselves to - this is never what we aim for. We offer all users a 30-day refund window from the date of purchase to try the product risk-free. Your first contact with our support team came approximately 3 months after your purchase, and even so, our team immediately canceled your subscription upon hearing from you. While your refund request fell outside our policy, we were happy to make an exception and credit you for the purchase as a goodwill gesture. We hope this helped resolve things for you! 😊 ### ★★★★★ 内容有趣又简短 - Alma · 2026-04-30 · 已验证 内容有趣又简短，不会让人不知所措。 > 商家回复 (2026-05-01): Thank you so much for your feedback! 😊 We’re really happy to hear that you’re enjoying the content and that the format feels fun and manageable. Creating lessons that are engaging without feeling overwhelming is exactly what we aim for. We hope you continue having fun exploring new skills with us! ### ★★☆☆☆ 提供的信息很少 - Brandi Hester · 2026-04-28 他们提供的课程几乎没有关于您所支付费用的信息。我本可以通过 YouTube 视频或书中的某个章节了解他们提供的内容。对我来说不值这个钱。另外，他们会给您一个介绍性价格，然后在 3 个月后向您收取全价。因此，如果您不使用该平台并且忘记了它，您将被收取 50 美元，并且他们不会退还您的钱，因为它超出了 30 天的窗口。 > 商家回复 (2026-04-28): Thank you for sharing your honest feedback. Our goal is to provide guided, beginner-friendly learning experiences, but we understand that some users may be looking for deeper or more advanced content. We also understand your frustration regarding the renewal charge. The introductory offer transitions to the standard subscription rate after the initial period, and the renewal terms are presented during signup. That said, we recognize how easy it can be to lose track of a subscription if you haven’t been actively using it. Your feedback about the depth of the courses and overall value is genuinely appreciated, and we’re continuing to improve the content and user experience based on comments like yours. Thank you for giving the platform a try and for taking the time to share your thoughts. ### ★★☆☆☆ 不是套件，只是教程...... - Tanya · 2026-04-24 · 已验证 我以为这会是一个得到一个工具包并尝试一些事情，但事实并非如此，它实际上非常快速和基本的 cbl，它向你展示了一些东西，问了一个非常简单的问题，然后继续做，你就完成了。老实说，我从亚马逊DIY套件中学到了更多...... > 商家回复 (2026-04-24): Thank you for your honest feedback, we really appreciate you sharing your experience. Our program is focuses on guided, step-by-step learning that you can follow at your own pace, rather than sending physical kits. That said, we hear your point about the content feeling too basic, and that’s valuable feedback for us. We’re continuously working on improving the depth and variety of our lessons to make them more engaging and informative. We appreciate you giving it a try and taking the time to share your thoughts. ### ★★★★☆ 对新技能的精彩介绍 - Kaf · 2026-04-22 · 已验证 对新技能的精彩介绍。 在介绍结束时发布所需的材料会很有帮助，这样您就可以确保在开始指导部分之前掌握了所有内容。 > 商家回复 (2026-04-23): Thank you so much for your thoughtful feedback! 😊 That’s a great suggestion, and we completely understand how helpful it is to have all the materials ready before starting. We’re always looking for ways to improve the experience, and this is definitely something we’ll take into consideration. In the meantime, materials are usually available within the lesson once you begin, but we appreciate you pointing out how we can make this clearer and more accessible upfront. Thanks again for sharing your experience! ### ★☆☆☆☆ 订阅终身+视频内容... - Mad Max · 2026-04-16 订阅立即可用和 1 个月后可用的终身 + 视频内容，并且没有套餐可应用您在视频中看到的内容。不确定这次演出。真诚的客户。 > 商家回复 (2026-04-16): Thank you for your feedback, we really appreciate you sharing your experience. We’d like to clarify that our platform is a digital learning service, which provides step-by-step video guidance and structured skill-building. We do not send physical kits, but instead give you the flexibility to choose your own materials based on your preferences and budget. Many of our users find this approach more empowering, as it allows them to learn at their own pace and adapt each project to what they have available. We understand this may not have matched your expectations, and we truly appreciate the opportunity to improve. If you’d like, feel free to reach out to us at support@nowyouknow.io and we’d be happy to help further. ### ★☆☆☆☆ 该公司自动收取续订费用... - JP · 2026-04-11 尽管在试用期间被取消，但该公司会自动收取续订费用。没有人接电话，也没有办法给他们发电子邮件，因为他们发送了一个链接，尽管立即点击，但它说链接已过期。我试了10次。 > 商家回复 (2026-04-12): Thank you for your feedback, and we’re really sorry to hear about your experience. We’d like to clarify a few important points. Our service does not include a free trial, but rather a 30-day money back guarantee from the initial payment, which can sometimes be misunderstood as a trial period. Subscriptions also renew automatically unless canceled before the renewal date. We also want to clarify that we do not offer phone support, and our support is handled via email. If a login link expires, it’s because a newer one was requested, and only the most recent link will work for security reasons. This certainly doesn’t sound like the experience we aim to provide, and we’d really appreciate the chance to look into your specific case and help resolve it. Please reach out to us at support@nowyouknow.io, and we’ll make sure to assist you as quickly as possible. ### ★★★★★ 我非常喜欢能够探索…… - Kimberly · 2026-04-09 · 已验证 我非常喜欢能够探索新工艺。我发现水彩画太棒了！但尽管我认为自己很喜欢烘焙，但这并不适合我，制作肥皂和乳液也是如此。 > 商家回复 (2026-04-10): Thank you so much for sharing this, we love hearing about your experience exploring different crafts! We’re especially happy you discovered watercolor painting and enjoyed it so much. 🎨 That’s exactly what the platform is meant for, trying new things and figuring out what truly clicks for you. It’s totally okay if baking, soap, or lotions aren’t your favorites. There are plenty of other creative directions to explore, and we’re always adding more options so you can continue discovering what you enjoy most. ### ★★★★★ 这是我们家的最爱！ - Daniaelle Zilberberg · 2026-04-07 我一直在使用这个应用程序进行很多很酷的课程；学到了很多东西！这是我们家的最爱。 > 商家回复 (2026-04-08): Thank you so much for your kind words! We're thrilled to hear that you're enjoying the classes and learning new things, and even more excited that it’s become a favorite in your family. 😊 It’s wonderful to know you're exploring the skills together. We hope you continue discovering many more fun and creative projects along the way! ### ★☆☆☆☆ 除了应用程序上的视频之外，您不会收到任何其他内容 - katie · 2026-04-05 它永远不会向您发送任何使用物品，它只会向您发送有关该做什么的视频和图片食谱，但您必须在其他地方购买自己的食材 > 商家回复 (2026-04-06): Thank you for sharing your feedback. We’re sorry to hear that the experience didn’t match your expectations. Our platform is designed as a guided learning journey, with step-by-step courses that help you build real, hands-on skills at your own pace, rather than providing physical kits. We understand that this approach isn’t for everyone. Many of our members actually enjoy the flexibility it gives them - being able to use materials they already have or choose options that fit their budget and preferences. We also try to include suggestions and alternatives along the way to make things easier💛 ### ★★★★★ 水彩课真是太轻松了…… - Tomer Lev · 2026-04-03 水彩课是如此轻松和鼓舞人心。我喜欢它。 > 商家回复 (2026-04-04): Thank you so much! We’re really happy to hear you found the watercolor class relaxing and inspiring, that’s exactly the kind of creative experience we aim to create. 🎨✨ There are many more calming and inspiring skills waiting for you, and we hope you continue enjoying the journey and discovering new favorites along the way. ### ★☆☆☆☆ 买者自负 - Sharon Blais · 2026-04-02 买者自负 如果您在购买后几小时内取消，他们仍会向您收取费用并在 3 个月后续订。 就在我们说话的时候，我正在和我的银行发生争执。 他们还要求您在提出争议之前验证您的电子邮件。这是一个荒谬的过程，在他们的网站上很难找到客户服务。 > 商家回复 (2026-04-03): We’re really sorry to hear about your experience - we completely understand how frustrating this must have been. We’ve reviewed your account and can see that our team helped you regain access on December 29th. Following that, we didn’t receive any cancellation request, and we’re also unable to find any record of a cancellation attempt in our system. That said, as soon as you reached out to us regarding the renewal, we handled your case right away and issued a full refund. If there’s anything else we can do to help, please don’t hesitate to reach out at support@nowyouknow.io 💛 ### ★☆☆☆☆ 我只能自己解决 - Andrea · 2026-04-01 · 已验证 我支付了该应用程序的费用，然后只能自己解决这个问题。去哪里、如何开始、有问题该联系谁……一切都由我决定。我不会更新这个应用程序。 > 商家回复 (2026-04-02): I’m really sorry to hear that this was your experience, that’s definitely not what we want for anyone joining. We aim to make the starting point clear and supportive. Our support team has reached out to you directly, and we’d truly be happy to help you get started and resolve any issue you ran into. We’re here to guide you step by step. Your feedback is very helpful, and we’re also working on improving the onboarding experience so it’s clearer and more intuitive from the start. We hope to turn your experience around and help you get real value from the app. ### ★★★★☆ 真的很酷的主意 - yonasabona · 2026-04-01 真的很酷的主意！我从蜡烛技巧开始，非常喜欢它。我很高兴能够继续学习新事物！ > 商家回复 (2026-04-02): Thank you so much! We're really happy to hear you enjoyed the candle skill, that’s a great one to start with. 🕯️✨ There’s plenty more to explore, and we’re excited for you to continue discovering new creative skills along the way. If there’s anything specific you’d love to try next, feel free to let us know, we’re always happy to help guide you. Enjoy the journey and happy creating! ### ★☆☆☆☆ 骗局 - JOYous SOuL · 2026-03-30 太疯狂了，我来这里查看评论，而我和另一个人也遇到了完全相同的问题！ 我第二次认为这家公司是一个骗局 我在 12 月注册了这项服务，并在注册该服务的同一天尽我所能取消了我的订阅，我所能做的就是通过他们的网站与人工智能聊天机器人进行通信。他们没有电话号码 3 个月后，我因一项未使用的服务而被收取了 49.99 美元的费用。我终于收到了一封电子邮件，并被告知他们无法给我退款，因为在 30 天期限之外。不可接受的。我什至不应该为他们提供服务。 这也是另一个人遇到的确切问题！ > 商家回复 (2026-03-31): We’re sorry to hear about your experience and understand how frustrating this must be. We want to assure you that we are a legitimate company with thousands of active members learning new skills every week. Our system processes cancellations immediately when submitted via the account billing settings. It sounds like something may have gone wrong along the way, or the cancellation process wasn’t fully completed on your end. Either way, we’d love to investigate what happened with your specific account and make this right. Please contact us at support@nowyouknow.io (mailto:support@nowyouknow.io) with the email you used to sign up, and we’ll look into it right away. ### ★☆☆☆☆ 现在你知道这是一个骗局 - Chevelle · 2026-03-28 我在 12 月份注册了，当天晚上我就在应用程序上取消了，但没能取消，所以我和某人聊天，告诉他们取消我的订阅，他们向我收取了 20 美元。现在 3 个月后，他们向我收取了 49.99 美元。最糟糕的是我删除了该应用程序并且从未使用过它，我知道他们可以看到您是否正在使用该应用程序。我相信他们是一个骗局。因为应用程序上没有任何地方可以取消订阅。我希望尽快拿回我的钱。 > 商家回复 (2026-03-29): We’re sorry to hear about your experience and understand how frustrating this must feel. Subscriptions can be canceled from the account billing settings, and deleting the app alone does not stop recurring charges. That said, if you requested cancellation and were still billed, we definitely want to review what happened and make this right. Please contact us at support@nowyouknow.io with the email used to sign up and the dates of the charges, and we’ll investigate your account and assist you as quickly as possible. We take these concerns seriously and are here to help resolve this. --- - 全部评价与筛选: https://ok.one/review/bynyk.com - JSON 接口: https://ok.one/api/companies/bynyk.com - 评分口径与数据来源: https://ok.one/methodology/