Amphenol Cables on Demand (CablesOnDemand.com)

All attempts to reach the customer to understand their ordeal are thus far unsuccessful. We firmly believe this review is in error, because the review was posted on 4/15, a full day before their order was even delivered by UPS Ground (1Z3W519W0350015954) on 4/16. It's not fair to proclaim "worst service ever !!!!" in a review when you've ordered online (not via customer service) and haven't even received the product yet to evaluate the shopping experience (product/service). At the time of their review, there simply was no service experience to even critique on our end. The customer chose UPS Ground shipping. We are in NY, the customer is in CA. We shipped the product on-time and the customer received it exactly a week later, on-time for UPS Ground. We believe the customer is penalizing us for the normal 1-week wait of UPS Ground. While the wait is somewhat long, it's not our fault. We really wanted to hear from the customer to confirm, but they have not responded. We take customer service very seriously. We even have a fully-staffed call center in NY with real people (friendly too!), not AI chat-bots or overseas call centers. Every order, no matter the size, includes a signed thank you card from our entire team and a bag of Jelly-Belly jelly beans, to show our appreciation for your order. We were really disheartened to see this review, as it is not an accurate reflection of our company's care and commitment to best-in-class product quality and customer service, which is backed up by the dozens of 5-star reviewed experiences shown in Trustpilot.

Thanks Richard for your kind comments. You absolutely picked our best DB9 cable with the best blend of shielding, strength and wire AWG. Nice to hear you experienced no ground loops or 60Hz hum in your audio chain, that's the best compliment we can get.

Awesome! When Ethernet Cables go bad, they don't just "stop" working, they start to act erratically, slow down link speeds, download fine, but upload slow, etc. It can be a nightmare to diagnose. Glad you tried one of our cables.

Thank you for sharing your experience. We have a 100% testing policy on every cable to ensure electrical continuity is present on every single contact/conductor, even the 78-pin ones!