Hi Teddy, thank you for leaving a review. We are thrilled to hear that you continue to choose Calypsa for your swimwear. Providing excellent service is a top priority for us and your continued support and kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi M, thank you for leaving a review. We are thrilled to hear that you love our plus size swimwear and had a great shopping experience with us. Providing excellent service is a top priority for us and your kind words truly mean a lot. We are glad your order arrived safely and that the delivery time met your expectations. Thank you for your support, and we look forward to serving you again.
-Katherine
Hi, thank you for leaving a review. We are thrilled to hear that you are happy with the quality and color of your swimwear and that our team was able to support you through the delivery issues. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Lyda, thank you for leaving a review. We are thrilled to hear that your order arrived on time and that you are happy with the fit and comfort of your swimwear. Providing excellent service is a top priority for us and your kind words truly mean a lot. We hope you enjoy wearing your new swimwear all summer long. We look forward to serving you again.
-Katherine
Hi Sally, thank you for leaving a review. We are thrilled to hear that you are happy with the quality of our products, the fit, packaging, and quick delivery. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Janet, thank you for leaving a review. We are thrilled to hear that you love your swim pants and that your order arrived quickly. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Toby, thank you for leaving a review. We are thrilled to hear that you found our website easy to navigate, enjoyed our specials, and that everything fit well. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Rosemary, thank you for leaving a review. We are thrilled to hear that the fit is perfect and that you love the length of your swimwear. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Sarah, thank you for leaving a review. We are glad to hear that you are happy with the swim pants and that the length was just right this time. Providing excellent service is a top priority for us and your feedback truly means a lot. We are sorry to hear that the swim top was not the right fit and that the padding did not meet your expectations. As the top is a final sale item, it is not eligible for return, but we appreciate you sharing your experience and will pass your feedback along to our product team as we continue to improve our designs. We hope to have the opportunity to serve you again. -Katherine
Hi Xianna, thank you for leaving a review. We are thrilled to hear that your swimwear arrived in time for your vacation and kept you comfortable at the water park. Providing excellent service is a top priority for us and your kind words truly mean a lot. We are so glad you enjoyed the convenience of wearing it throughout the day. We look forward to serving you again.
-Katherine
Hi Jill, thank you for leaving a review. We are thrilled to hear that you are happy with the length and fit of your swim top. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Kelly, thank you for leaving a review. We are thrilled to hear that you love your swimwear! Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again.
-Katherine
Hi Karen, thank you for taking the time to share your feedback. We're sorry to hear that you were disappointed with the quality and the return shipping cost. As a one-time courtesy, we have refunded your $5.95 return label fee. A customer service representative has also sent you a confirmation by email. Please check your inbox, and if you don't see it, be sure to check your spam or junk folder as well.
-Katherine
Hi Leona, thank you for leaving a review. We are thrilled to hear that you love our swimwear and that it helps you feel comfortable and confident. Providing excellent service is a top priority for us and your kind words truly mean a lot. We also appreciate your suggestion for more sleeveless or minimal sleeve styles with higher necklines, and we will be sure to share your feedback with our product team. We look forward to serving you again. -Katherine
Hi, thank you for taking the time to leave a review. We're sorry to hear the item wasn't the fit or material you were expecting. We understand how disappointing that can be. You’re welcome to submit a return or exchange request, and a customer representative has already sent you an email with more details. Kindly check your inbox
-Katherine
Hi Jody, thank you for taking the time to leave a review. We are glad to hear that you liked the quality of our products, but we are sorry that our selection did not meet your expectations. Your feedback is important to us, and we will share it with our product team as we continue to expand our styles, colors, and sizes. We appreciate your support and hope to have the opportunity to serve you again in the future.
-Katherine
Hi Donna,
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced and for the unexpected duties and taxes charged on your order.
We have looked into your order and found that there was a technical issue with our Shopify shipping settings, which unfortunately resulted in these unexpected charges. The issue has been identified and is already being addressed to help prevent this from happening again.
We would be more than happy to reimburse you for the full amount of the duties and taxes you paid. When you have a chance, could you please reply to this email with a copy of your duties and taxes receipt? Once we receive it, we'll process your reimbursement as quickly as possible.
We truly apologize for the frustration this has caused and appreciate your patience and understanding. If you have any questions or need any assistance, please don't hesitate to let us know. We're here to help.
Warm regards,
Hi SM, thank you for leaving a review. We are thrilled to hear that your swimwear fits perfectly and is keeping you comfortable during your pregnancy. Providing excellent service is a top priority for us and your kind words truly mean a lot. We also appreciate your feedback about the sewn-in cups and will share it with our product team as we continue to improve our designs. We look forward to serving you again.
-Katherine
Hi Kathy, thank you for leaving a review. We are thrilled to hear that you love the coverage and modest design of your swimwear. Providing excellent service is a top priority for us and your kind words truly mean a lot. We are so glad it gives you the confidence and sun protection you were looking for. We look forward to serving you again.
-Katherine
Hi Melanie, thank you for leaving a review. We are glad to hear that, although you needed to make a return, the process was easy and hassle-free. Providing excellent service is a top priority for us and your kind words truly mean a lot. We look forward to serving you again in the future.
-Katherine