# Carewell 评价与评分 > 来源: OK.one — https://ok.one/review/carewell.com - 域名: carewell.com - 分类: 健康与医疗 - 综合评分: 4.1 / 5 (100 条评价) - 评分分布 5→1 星: 73% / 4% / 1% / 0% / 22% - 所在地: United States - 数据更新: 2026-08-10 Carewell（carewell.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 100 条用户评价，属于健康与医疗分类，口碑良好。22% 的评价为 1 星，差评比例偏高；商家回复了 91% 的差评；近 12 个月新增 76 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/5 页) ### ★★★★★ 除了愉快的经历之外，我什么也没经历过…… - Kirby · 2026-08-08 除了愉快的经历，我什么都没有经历过😁 ### ★★★★★ 交货迅速 - Alicia Hinojosa · 2026-08-08 care well 拥有任何患者所需的所有用品，无需外出和购物的麻烦 ### ★★★★★ 安德里亚和伊丽莎白很友好而且…… - Diane Gonzales · 2026-08-07 安德里亚和伊丽莎白都很友好而且细心。我特别喜欢 Carewell 提供短信作为联系方式。 我喜欢过夜内裤的品质。我尝试了一些其他商店品牌，并在看到 Carewell 广告后（在此之前，我从未听说过 Carewell），下了第一个订单。这种材料有弹性，可以容纳大量液体。我对我所爱的人使用它们感到很放心，并且不会再使用其他品牌进行失禁管理。泰 ### ★★★★★ Carewell 让我们可以购买……我们需要的所有用品。 - Vicki Hamilton · 2026-08-07 Carewell 让我可以购买照顾我丈夫所需的用品！我以前必须在多家商店中购物才能找到尺码。面霜、手套和湿巾都很贵。当他们说直接到我家门口时，物资就会送到！ ### ★☆☆☆☆ 误导性退货政策 - JustAnswer Customer · 2026-08-06 购买了 2 条不同尺寸的创可贴。在购买之前，我查看了细则以确定退货政策，因为我知道我不会保留两种尺寸 - 不确定所需的尺寸。我还检查了排除列表。胶布绷带未列在排除列表中。当我尝试退货时，我被告知它们是排除物品，但它们并未列出。有人告诉我它们被归类为生物危害材料。这是一个未开封的盒子，里面装有单独包裹的绷带 - 由于盒子从未被打开过，所以没有丢失任何东西。为了助长他们的不诚实行为，我被告知在结帐时表明这些绷带是“最终销售”。那是假的！事实上，结账时注明：“30 天内免费退货”，其中星号表示不包括在内。绷带未列在排除清单中，也未表明为最终销售。相反，我被告知，根据卡雷韦尔的判断，他们将“绷带”归入了一个模糊的生物危害材料类别？？？如果这些绷带具有生物危害性，为什么盒子上没有列出呢？？？ 它们未使用且未开封。以这种方式分类，它为 Carewell 提供了对其销售的任何商品进行合理分类的机会。 如果您不确定是否会保留该商品，请小心，不要从 CAREWELL 购买。他们的退货政策显然具有误导性。还要注意运费！如果您的订单不符合他们的 $$$$ 标准，您必须支付运费。 最后，我联系了制造商 McKesson，并向他们提供了产品编号 - McKesson Item MFR - #466874。有人告诉我这个物品绝对不被列为生物危害材料。 ### ★★★★★ 使用 Carewell - 避免 Engoloid Medical LLC（亚马逊供应商） - Ross P · 2026-08-06 Carewell 比我在 Engoloid Medical LLC 的经历要好得多，亚马逊将其用作供应商）。 订单得到快速处理，并按照指示进行交付（学习 Engoloid 课程！） ### ★★★★★ 伟大的公司 - Maria M Lowery · 2026-08-05 他们有多种选择，客户服务团队总是会在可用时回复电子邮件或聊天。交货总是准时，交货快捷。 ### ★★★★★ 很棒的经历 - Sean Beebe · 2026-08-05 我在 Carewell 从未有过不好的经历。 他们总是能快速交付、准确、价格最低，满足我的需求，而且电话服务也很好。 我很高兴找到他们。 ### ★★★★★ 我喜欢 CAREWELL 的所有产品并且…… - Dawn M. England · 2026-08-04 我喜欢 CAREWELL 的所有产品和卓越的客户服务！我已经成为客户 3 年多了。我永远不会向其他人订购！！！！ ### ★☆☆☆☆ 误导性自动送货促销 - Matt B · 2026-07-29 误导性的自动发货促销和拒绝取消未发货的订单 我发现 Carewell 的一些自动发货做法具有误导性且不公平。 我收到一封电子邮件，宣传 30% 自动送货折扣。我过去已经使用过介绍性自动送货折扣，但自从 Carewell 再次将优惠发送到我的帐户后，我有理由相信自己符合资格。我通过促销电子邮件下了自动发货订单并付款，但没有享受折扣。我当时决定不再追究这个问题并继续前进。 不幸的是，我后来忘记了自动发货仍然处于活动状态。当我收到下一批货的“订单已收到”电子邮件后，我在大约 30 分钟内联系了实时支持人员。订单还没发货，但代表声称无法取消，他们也无能为力。 然后他们告诉我，我可以简单地拒绝这些包裹。这种回应让人感觉不屑一顾且不切实际，因为送货司机通常会将包裹留在门口，而不等待顾客亲自接受或拒绝它们。 根据我的经验，Carewell 使用了一封未提供广告折扣的促销电子邮件，然后拒绝取消自动生成的订单，尽管我几乎立即在发货前联系了他们。他们的回应表明没有采取合理的努力来解决这一问题。 ### ★★★★★ 这些物品很容易查找并且…… - Bernice Pitts · 2026-07-24 这些物品很容易查找，购买我需要的东西也很容易。而且折扣确实对我很有帮助。当时我需要的所有物品我都可以少量购买。所以，再次感谢您，我将再次使用您的服务。 > 商家回复 (2026-07-28): Thank you so much for taking the time to share your feedback! We are delighted to hear that finding and purchasing your care supplies was such an easy process and that the discount was helpful to your budget. We know that every caregiving situation is unique and that buying in bulk isn't always practical. That is why we make sure to offer flexible quantity options so you can order exactly what you need, when you need it, without extra clutter or expense. Thank you for your trust in Carewell. We are so glad to hear you'll be using our services again, and we look forward to supporting you on your next order! ### ★★★★★ Carewell 提供了卓越的健康... - Karen · 2026-07-21 至少 12 年来，Carewell 一直为我提供优质的健康需求产品。他们的交货速度快得惊人。我相信他们。 > 商家回复 (2026-07-28): Thank you so much for this incredible review and for being a part of the Carewell family! We are deeply honored by your long-standing trust in us and thrilled to hear that our products and amazingly quick delivery have consistently met your health needs over the years. Knowing we have earned your trust over more than a decade means everything to our entire team. We work hard every single day to ensure your care supplies are reliable, high-quality, and arrive right when you need them. Thank you for your incredible loyalty and support throughout the years. We look forward to continuing to provide you with the same trusted service for many more years to come! ### ★★★★★ 喜欢卡迪纳尔床垫 - Franklyn Rogers · 2026-07-20 喜欢红衣主教床垫。 他们是最伟大的。 丈夫卧床不起。 > 商家回复 (2026-07-28): Thank you so much for taking the time to share your feedback! We are so glad to hear that the Cardinal bed pads are working so well for you and your husband. Caring for a bedridden loved one comes with unique challenges, and having reliable, high-quality supplies that you can trust to keep him comfortable makes all the difference. Knowing that these pads are making your daily care routine a little easier means the world to us. Thank you for your trust in Carewell and for being a part of our family. Please feel free to reach out whenever you need to restock—we are always here to help support you both! ### ★★★★★ 员工很好 - Karen Dobbs · 2026-07-17 员工非常好，知识渊博，正确填写了我的订单😁 > 商家回复 (2026-07-28): Thank you so much for taking the time to share this wonderful review! We are absolutely delighted to hear that our team member was so nice and knowledgeable, and that your order was filled perfectly! Our team takes great pride in knowing our products inside and out so we can help you find exactly what you need with zero hassle. Ensuring your orders are complete, accurate, and handled with care is always our top priority. Thank you for choosing Carewell and for being a valued part of our family. We look forward to taking great care of you on your next order! ### ★★★★★ 与人交往的快乐 - Deborah Bailey · 2026-07-14 无需先通过机器就可以立即与人交谈，这是一种乐趣！ > 商家回复 (2026-07-28): Thank you for sharing your feedback! We are thrilled you enjoyed connecting directly with a real person right away. We know how frustrating automated phone menus can be, which is why we prioritize fast, friendly human support for every call. Providing that personal touch is at the heart of what we do. Thank you for choosing Carewell—we are always here whenever you need us! ### ★★★★★ 署名服务 - Lisa Blackwell · 2026-07-14 我使用 Carewell 的作者计划每月向我母亲寄送物品。 Carewell 团队一直非常乐于助人并且准时交货。如果有延误（我想有一次），我会提前收到通知。我也很欣赏发货前几天收到的短信，以防我提前或稍后需要这些物品。他们是很棒的提供者！谢谢你！ > 商家回复 (2026-07-28): Thank you so much for taking the time to share your experience with us! We are absolutely thrilled to hear that our Auto-Ship program makes sending your mother's monthly supplies seamless and stress-free. We know how important clear communication is when managing care for a loved one, which is why we always aim to keep you informed every step of the way—from advance delivery reminders to prompt updates if a delay ever occurs. Knowing that these features help you tailor shipments to your family's exact needs means the world to us. Thank you for your trust in Carewell and for allowing us to support you and your mother. We look forward to taking great care of your upcoming shipments! ### ★★★★★ Carewell 是家族企业 - Jen · 2026-07-09 Carewell 是家族企业，他们意识到需要创造各种产品，以便护理人员可以根据亲人的需求定制这些产品。我已经使用它们好几年了，客户服务很棒，发货也很快。 > 商家回复 (2026-07-10): Thank you so much for taking the time to share this wonderful feedback! We are absolutely thrilled to hear that our family-owned values shine through in the care and service we provide. As a family-owned company, we know firsthand that caregiving is deeply personal. That is exactly why we work hard to offer a wide variety of high-quality products, so caregivers like you can easily tailor the care to your loved one's exact, unique needs. Knowing that we have consistently supported you with great customer service and quick shipping over the past several years means the world to us. Thank you for your incredible loyalty and for being such a valued part of the Carewell family. We look forward to being here for you and your loved one for many more years to come! ### ★★★★★ Carewell是最值得信赖的… - Marian Showalter · 2026-07-08 Carewell 是我在网上接触过的最值得信赖的公司。他们的客户服务很快就能提供帮助，而且他们的承诺也很好。我的订单总是在我被告知会到达的时候到达。今天我需要更改交货日期，因为我还不需要该产品。我不小心将交货日期更改为错误的日期，我联系了客户服务部门，他们为我纠正了我的错误，真是太好了。 玛丽安·S。 > 商家回复 (2026-07-10): Thank you so much for sharing your wonderful experience with us! We are absolutely honored by your kind words and thrilled to know that Carewell has earned your trust as a reliable place to shop online. We completely understand that schedules change and accidents happen, which is why our customer service team is always here to step in and help. We are so glad our representative was able to quickly correct that delivery date for you and make the process completely stress-free. Keeping our word and delivering your essential supplies exactly when you need them is our top priority. Thank you for your loyalty and for taking the time to highlight our team's support. We look forward to taking care of your next delivery! ### ★★★★★ 护理产品的伟大公司 - Patricia · 2026-07-01 过去几年我一直使用这家公司。 他们对产品的专业知识给我留下了深刻的印象。 订购过程简单且完美。 客户服务非常好！ > 商家回复 (2026-07-10): Thank you so much for your incredible loyalty over the past several years! We are absolutely thrilled to hear that you have been so impressed with our team's professional product knowledge and that the ordering process has been easy and flawless for you. Our main goal is to make managing your essential care supplies as smooth and stress-free as possible, from the moment you call or click to the moment your package arrives. Knowing that our customer service team has consistently delivered excellent support throughout your journey means the world to us. Thank you for your continued trust in Carewell. We look forward to providing you with the same flawless service for many more years to come! ### ★★★★★ Carewell 是我最喜欢订购的失禁公司。 - RACHEL TURNER · 2026-06-23 Carewell 是我最喜欢订购产品的失禁公司。他们有更多种类的失禁产品可供订购。我已经从他们那里订购失禁产品很长时间了。我从来没有和他们有过任何问题。我的产品准时发货，并且包装从未损坏。我非常喜欢卡雷韦尔。 > 商家回复 (2026-07-10): Thank you so much for this wonderful review and for naming us your favorite company to shop with! We are absolutely thrilled to hear that you love our wide variety of incontinence products and that your orders have consistently arrived right on time and in perfect condition. Our main goal is to make managing your essential care supplies as reliable and stress-free as possible. Knowing that we have supported you for a long time with zero issues is the ultimate compliment for our team, and we take great pride in making sure your packages arrive safely at your door every single time. Thank you for your incredible loyalty and your trust in Carewell. We love having you as part of our family and look forward to continuing to provide you with excellent service for a long time to come! --- - 全部评价与筛选: https://ok.one/review/carewell.com - JSON 接口: https://ok.one/api/companies/carewell.com - 评分口径与数据来源: https://ok.one/methodology/