Carolina Coops

Thank you so much for your honest feedback. we truly appreciate you taking the time to share your experience. We’re so glad to hear that the delivery, packaging, and overall build quality met your expectations and that you’re loving the coop. We’re very sorry to hear about the confusion with the instructions and the missing window handle- that’s certainly not the experience we want for our customers. Your feedback is incredibly helpful, and we’re actively working on improving our manuals to make them clearer and more consistent. If you’re still missing any parts or need anything at all, please don’t hesitate to reach out to our team- we’d be more than happy to make it right. Thank you again for your support and for being part of the Carolina Coops family! 🐔💛

Thank you so much for taking the time to share this! We’re thrilled to hear our team was able to walk you through everything and help you find exactly what your silkie crew needed. Providing thoughtful, patient support is something we take pride in, so your feedback means a lot. We’re grateful to have you in the Carolina Coops family and can’t wait to welcome you back — our Premium Hemp Poultry Bedding will be ready when you are!

Tracy, thank you so much for this incredible review! We’re thrilled to hear that your experience has been smooth from coop delivery to getting everything dialed in. Our team genuinely loves helping new chicken keepers feel confident, and we’re glad the troubleshooting paid off and your heated water system is now running like a champ. It means a lot to us that you felt supported every step of the way — that’s exactly the experience we want our customers to have. And we’re over the moon that your coop setup is making chicken-keeping easier and more enjoyable. We’re honored to be part of your flock’s journey — and we’re always here if you need us! Thank you again for the kind words and for choosing Carolina Coops. Enjoy every minute with your chickens! 🐓💛