# Car Rental Penang 评价与评分 > 来源: OK.one — https://ok.one/review/carrental-penang.com - 域名: carrental-penang.com - 分类: 车辆与交通 - 综合评分: 4.6 / 5 (34 条评价) - 评分分布 5→1 星: 74% / 24% / 0% / 0% / 3% - 所在地: Malaysia · Penang - 数据更新: 2026-10-25 Car Rental Penang（carrental-penang.com）在 OK.one 的综合评分为 4.6 分（满分 5 分），基于本站收录的 34 条用户评价，属于车辆与交通分类，口碑优秀。好评高度一致，98% 的评价为 4 星及以上；商家尚未回复差评。数据最后更新于 2026-10-25。 ## 最新评价(第 1/2 页) ### ★☆☆☆☆ DO NOT USE THEIR CAR RENTAL - Danny · 2020-01-27 DO NOT USE THEIR CAR RENTAL. Unless you want to experience below: 1. Prebooked a month ago. Arrived airport and at pickup point, called numerous times, only answered after 30 minutes and wait another 30minutes for their vehicle. 2. Vehicle- white hyundai starex is old and bad condition, absorber and spring not well, very bad body roll. 3. I called them regarding battery flat or near flat as i cant start the vehicle. They replied that battery was new and didnt do anything. 4. Second day, first thing i did was test start the car, but CANT START. I called and they inform they dont know the condition of their battery and not their issue. End up using grab to airport as i cant trust their "wait 1 hour for assist". Worst experience in years of car rental. Checked online, it is merged car rental service but vehicle under New Emerald Car Rental. ### ★★★★☆ Hassle-free collection of vehicle at airport even when it was past midnight! - Chuah · 2019-01-14 We were pleased with the proactive service even when our flight time was past midnight! The friendly and responsive staff provided us with hassle-free collection and return of vehicle. Overall, a pleasant experience :-) Keep up the good work! ### ★★★★★ Good service - Dennis Kho · 2018-12-26 Nice, puncture and flexible people. Definitely will rent from them again if I go back to Penang again! ### ★★★★☆ good customer service but cars should… - Agnar Werstinsen · 2018-07-02 good customer service but cars should be cleaner. Maybe I will give it another try. ### ★★★★★ Courteous and Prompt - Gitar Semula · 2017-11-06 This is my second time renting a car from them. The guys who are handling my delivery are very courteous and on-time. ### ★★★★★ Very good service - Amethyst Kee · 2017-10-23 Very good service. Flexible and friendly staff. ### ★★★★☆ good customer service. - Janice Lee · 2017-09-27 good customer service and punctual to deliver/plckup the car rented on 22/9 the car is a saga..nice! ### ★★★★☆ Smooth and hassle free - Mohamed Salihin · 2017-09-24 Thanks for your team who are already waiting for our arrival at penang airport. There was a slight problem with the car but matter was easily resolved. Recommended, for its courteous and patient staff, and for a smooth and hassle-free return as well ### ★★★★★ The staff from the company is friendly … - Ally Loke · 2017-09-24 The staff from the company is friendly and helpful.overall smooth and no issue. ### ★★★★★ Affordable price and excellent customer … - Jason Teng · 2017-09-24 Affordable price and excellent customer services. The van conditions are good. Will consider to rent a vehicle from them again if come to penang in future. ### ★★★★★ Excellent service and price - JS · 2017-09-17 Excellent service and price. The staff from the company is extremely friendly and helpful. Highly recommended! ### ★★★★★ Very good and good price - Harald Mueller · 2017-09-02 ### ★★★★★ Good service - Pat · 2017-08-29 ### ★★★★★ Very punctual,price reasonable ,clean … - Seow Ban Hock · 2017-04-18 Very punctual,price reasonable ,clean and good condition.The staff friendly and helpful.(Alza) Rent on 27/3/2017 until 1/4/2017.Car WB4636B ### ★★★★★ No Complaints! - eddy · 2017-03-18 Punctual (even though I was not!) efficient, quick response rate, courteous, helpful. Got an upgrade in a nice car - me and the wife loved it. A pleasure to drive and to deal with. Will book with them again for sure. ### ★★★★★ One of the best car rental - Lim Yun Yi · 2017-02-18 I picked up my car at the airport and they already have the car ready upon my arrival. Got a brand new axia instead of a viva, which serves as a surprise, well maintained and smooth to drive. The price very attractive and their service attitude is very positive. Just that my tank is less than half upon point pick up but as Penang is a small place, I found a petrol station very quickly. ### ★★★★★ nice service - Fransisca Djohari · 2017-02-10 Nice service, good car. ### ★★★★★ Good support, and on time to hand … - Ching Ing Ung · 2016-12-31 Good support, and on time to hand over car to me. ### ★★★★★ Excellent service! - Pamela Ong · 2016-12-29 Excellent and efficient service plus very fast replies. Always very polite and cars are in good condition. Highly recommended! ### ★★★★☆ Reliable and reasonable rates - Beh · 2016-12-22 Very good customer service, prompt reply and very helpful. No hidden charges and they were willing to deliver it one night earlier with no additional charges as I requested for early delivery (approximately 7.30am). Car was clean and in good working conditions. Drop off and pick up staff were all very friendly. Their rates are also more reasonable than the other companies. --- - 全部评价与筛选: https://ok.one/review/carrental-penang.com - JSON 接口: https://ok.one/api/companies/carrental-penang.com - 评分口径与数据来源: https://ok.one/methodology/