Dear Tommy Ray, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number TOMMYRAY732301 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Katherine Martinez, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number KATHERINEMARTINEZ604848 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear kat Kiming, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number KATKIMING681378 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Daryl H, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number DARYLH719233 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Dianne, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number DIANNE475883 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
D
Diane · 写过 8 条评价 · 体验于 2025-12-19 ·
★★★★★
我通过 My IQ 进行了在线智商测试
我通过“我的智商”进行了在线智商测试。 Cerebrum 是其母公司。 我的测试费用为 1 美元，但每月订阅费用为 24.99 美元。 我没有授权这样做。 就此事向 MY IQ 发送了一封电子邮件。 被告知我将被退款并且订阅将被取消。 然而，下个月的费用被取消了，所以没有任何改变。 我已与银行联系并等待回复。 不要相信这家公司。 搞这样的骗局真是太可怕了。 希望我的银行能够处理这个纠纷。
Cerebrum 回复2026-02-03
Dear Diane, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number DIANE170799 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
e
elise gettliffe · 写过 2 条评价 · 体验于 2026-02-03 ·
★★★★★
仍然没有收到任何关于...的答复
仍然没有收到任何关于我要求退款的答复。
它将提起诉讼并让这家垃圾邮件公司关闭，是时候了！
Cerebrum 回复2026-02-03
Dear elise gettliffe, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number ELISEGETTLIFFE383702 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Bill McIntyre, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number BILLMCINTYRE535141 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear William Matheny, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number WILLIAMMATHENY189914 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
P
Paul Mccreesh · 写过 2 条评价 · 体验于 2026-01-30 ·
★★★★★
这是一个盗窃骗局
这是一个盗窃骗局。 我什么也没注册，只是支付了 2 x 50 便士的测试费用。然后，这些骗子未经任何授权从我的银行账户中提取了三个月的付款。联系点和客户服务只是自动响应。你无处可去。没有英国地址或电话号码。提防。
Cerebrum 回复2026-01-31
Dear Paul Mccreesh, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number PAULMCCREESH814018 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Monsieur Ennui, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number MONSIEURENNUI234944 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Cher Christian, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number CHERCHRISTIAN768569 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Iveta Faltová, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number IVETAFALTOV351124 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
A
Ahmad Ayinde · 写过 2 条评价 · 体验于 2026-01-26 ·
★★★★★
紧急：欺诈性经常性收费 - 退款已批准但未支付
这是向 Cerebrum IQ / MindOrbit 发出的正式停止通知。
您未经授权两次向我的账户收取₦26,308.47和₦26,364.24。您之前承认退款已根据参考号 AHMADAYINDE603309 获得批准，但您的支持团队（Dairo 和 James）仍然停滞不前。
Wema Bank Purple Connect（票号#6212582）目前正在调查这些未经授权的无卡 (CNP) 交易。我要求立即将 ₦52,672.71 全额转回原来的付款方式。
立即停止拖延策略并处理退款，以避免进一步的法律和银行升级
Cerebrum 回复2026-01-30
Dear Ahmad Ayinde, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number AHMADAYINDE931241 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear LACEY SEWELL, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number LACEYSEWELL230350 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear J Deal, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number JDEAL841019 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
D
Deb · 写过 2 条评价 · 体验于 2026-01-26 ·
★★★★★
我已要求退款并且…
我已申请退款并取消两个月的订阅，但仍不断被扣费。我已要求退款但没有回复。
Cerebrum 回复2026-01-29
Dear Deb, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number DEB558346 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Bethan Hamblett, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number BETHANHAMBLETT970175 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear customer, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number CUSTOMER672754 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
Dear Michael, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. Here's your reference number MICHAEL929927 as it will allow us to quickly identify your account and ensure this is handled promptly.
Thank you! Cerebrum IQ Team
