CHINASQUAD

Thank you so much for your kind and thoughtful review 🤍 We completely understand the initial hesitation, and we truly appreciate you giving us a chance. We’re so happy to hear that your tops arrived safely and that you’re satisfied with the quality. At CHINASQUAD, we focus on curating authentic Asian designer brands like 1JINN Studio, and making them accessible at fair prices for our global customers. Your trust and support mean a lot to us, especially as a growing platform. We look forward to welcoming you back again soon — thank you for being part of the CHINASQUAD community!

Thank you so much for your support and trust in CHINASQUAD. We strive for excellence in the craftsmanship and quality of every product. Each item undergoes a second round of inspection before shipment to ensure the highest standards. Whether it's our products, services, or packaging, we aim to provide you with an exceptional shopping experience. We hope our attention to detail brings you a sense of care and satisfaction. If you have any questions, please feel free to reach out to our online customer service. We look forward to your next visit!

Hi Ashley, thank you for your feedback. We apologize for the experience you had, and we appreciate the opportunity to address these concerns. We understand that our recent warehouse relocation may have caused unexpected shipping delays, and we apologize for any inconvenience this caused. We also regret not notifying you immediately about the minor defect in one of your items. Our intent was to ensure you received a quality product, which is why we offered alternative options once we identified the issue. However, we understand that timely communication is essential, and we are working to improve our process to prevent similar situations in the future. We strive to provide efficient and transparent service, and we are glad we were able to resolve the refund promptly. Thank you for your honest feedback, and please rest assured we are making efforts to enhance our service for a better customer experience moving forward.

Thank you for your positive feedback! CHINASQUAD is dedicated to bringing the modern essence of Eastern fashion to the world. Your encouragement inspires us to keep improving in every way, from faster logistics to competitive pricing and even better service. We truly appreciate your support!