# cigadesign.com 评价与评分 > 来源: OK.one — https://ok.one/review/cigadesign.com - 域名: cigadesign.com - 分类: 购物与时尚 - 综合评分: 4.1 / 5 (14 条评价) - 评分分布 5→1 星: 57% / 29% / 0% / 0% / 14% - 所在地: China - 数据更新: 2026-10-24 cigadesign.com（cigadesign.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 14 条用户评价，属于购物与时尚分类，口碑良好。86% 的评价为 4 星及以上，14% 为 1 星；商家尚未回复差评；近 12 个月新增 8 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/1 页) ### ★☆☆☆☆ Don’t waste your money on Ciga Design Products - Youness Houdass · 2026-07-02 This is my personal experience with CIGA Design. I am sharing it so that potential customers can understand exactly what happened and make their own informed decision. I supported CIGA Design during one of their Indiegogo campaigns because I genuinely liked the design of their watches and believed I was buying from a company that stood behind the quality of its products. Unfortunately, my experience turned into the worst customer service experience I have ever had. The first issues started long before I even received the watch. The campaign experienced delays, communication was often poor, and updates were limited. While delays can happen with crowdfunding campaigns, I expected much better communication from a company selling premium watches. Eventually, after waiting much longer than expected, I finally received my watch. From the beginning, I noticed that the automatic winding system did not seem to work correctly. At first, I assumed this was simply how the movement had been designed. However, it already felt unusual compared to another automatic watch that I own. Because the watch was still running, I decided to keep it. I rarely wore the watch, always handled it with great care, and never subjected it to any misuse. Over time, the winding performance became worse and worse until the watch eventually stopped working completely. Once the watch stopped working, I contacted CIGA Design's customer support. Their team acknowledged my request and instructed me to send the watch back to China for repair. Although shipping a watch internationally is never ideal, I trusted their warranty process and followed their instructions exactly. I paid for the international return shipping myself, as requested under their warranty policy. I shipped the watch on March 30. Unfortunately, after being shipped internationally, the parcel stopped progressing. I later learned that there were customs-related issues, and the package never reached CIGA Design. According to CIGA Design, they contacted Carson and attempted to communicate with customs several times, but they never received the parcel. As a result, I was left without my watch and without a repair. The most disappointing part of this entire experience was not the defective watch. It was the customer service. After informing CIGA Design about the situation, I repeatedly requested updates. Eventually, they simply stopped responding to my emails. Weeks passed without any communication. Only after I sent another email expressing my frustration did they finally reply. Their explanation for ignoring my emails was that I had previously reacted to one of their emails with a thumbs-down emoji, which they considered disrespectful. Personally, I found it difficult to understand why a customer with an unresolved warranty claim would be ignored over an emoji while still being left without any solution. Today, I no longer have the watch. I paid for the return shipping. I invested months trying to resolve the issue. I still do not have a repaired watch, a replacement, or a final resolution. Instead, I have spent months exchanging emails and waiting for answers. I am not making this comment because a watch broke. Mechanical products can fail. What disappointed me was how the situation was handled after the failure. I followed every instruction given to me by CIGA Design. I returned the watch because they asked me to. Today I am left with nothing but a long chain of emails, wasted time, additional costs, and an unresolved warranty case. I believe it is important to share my experience so that other potential customers know exactly what happened before deciding to purchase one of their products. Everything stated above reflects my personal experience and is based on my communications with CIGA Design and the timeline of events. ### ★★★★☆ The gorilla one of skeleton back is… - Seriously Saio · 2026-02-20 The gorilla one of skeleton back is very cool and the design is seems inspired by SUV suspension system! ### ★★★★★ The mechanical watch is a piece of the… - Melody D · 2026-02-19 The mechanical watch is a piece of the fashion accessories! I like the blue planet titanium version of the first one in 2021-2025. ### ★★★★★ Does anyone know the Blue Planet of… - 西柚 · 2026-02-10 Does anyone know the Blue Planet of CIGA design? It’s got a GPHG award in 2021. It’s a prestigious award in watching industry. ### ★★★★★ Ciga design blue planet is awesome - 礼鑫 郑 · 2026-01-30 Ciga design blue planet is awesome, especially the titanium version I got the blue planet I. ### ★★★★★ I found a coupon for CIGA Design Blue… - Kyle Li · 2026-01-20 I found a coupon for CIGA Design Blue Planet 1, the code is Blue35, I have got Blue Planet 1 - 43 mm size looks so sleek. Titanium version , much more cheaper than the BLUE PLANET 2. I really like it. ### ★★★★★ Except the GPHG rewarded watch Blue… - Boutique M · 2026-01-17 Except the GPHG rewarded watch Blue Planet, is anyone like the Skeleton C design one? I prefer it more minimalist design. ### ★☆☆☆☆ I recently pre-ordered a watch from… - Milos Hadzi-Stevic · 2025-11-03 I recently pre-ordered a watch from your website and the ordering and delivery process went very smoothly. The item arrived quickly after production and was well packaged, which I genuinely appreciated. However, after trying the watch for a few days, I found it too heavy and uncomfortable on my wrist, so I returned it within the return window (around 7–10 days). Unfortunately, it has now been almost 20 days since the return, and I still haven’t received my refund. Customer support has repeatedly stated that the refund will be handled as a priority, but there has been no progress so far. The product quality itself seems good, but the refund process and customer support experience have been disappointing. At this stage, I would only recommend purchasing if you’re able to try the product in-store first to ensure it’s right for you, as the after-sales experience did not meet expectations. For me not receiving a refund for an item which has been returned in perfect condition is an immediate 1-star, regardless of product quality. ### ★★★★★ The moon walker of the Ciga Design is… - Daisy Helen · 2025-10-09 The moon walker of the Ciga Design is the latest masterpiece mechanical watch in memory of Armstrong, I really like this one. ### ★★★★★ The blue planet is made from the god… - 慧慧 吴 · 2025-10-03 The blue planet is made from the god hands, and the gorrila is my daily wearing. ### ★★★★★ The skeleton design is stunning - Irfan Roman · 2025-09-28 The skeleton design is stunning. I wasn’t sure at first, but this watch is gorgeous in person. You can literally see all the tiny parts moving, which is so cool. This is my first CIGA Design watch and I’m impressed. ### ★★★★☆ CIGA Design watches aren't just a… - liao wenyi · 2025-09-27 CIGA Design watches aren't just a timekeepers, they're also a wearable art. ### ★★★★☆ I bought the Blue planet - FUTURE NEX · 2025-09-27 I bought the Blue planet, and I really like this craftsmanship. Only the delivery speed was little lower. ### ★★★★☆ The watch hand and time reading is only… - Nick · 2025-09-27 The watch hand and time reading is only for myself, that is enough, not your business! --- - 全部评价与筛选: https://ok.one/review/cigadesign.com - JSON 接口: https://ok.one/api/companies/cigadesign.com - 评分口径与数据来源: https://ok.one/methodology/