# Cinch Asia 评价与评分 > 来源: OK.one — https://ok.one/review/cinch.sg - 域名: cinch.sg - 分类: 电子与科技 - 综合评分: 4.0 / 5 (97 条评价) - 评分分布 5→1 星: 70% / 6% / 2% / 1% / 21% - 所在地: Singapore · Singapore - 数据更新: 2026-10-24 Cinch Asia（cinch.sg）在 OK.one 的综合评分为 4.0 分（满分 5 分），基于本站收录的 97 条用户评价，属于电子与科技分类，口碑良好。21% 的评价为 1 星，差评比例偏高；商家尚未回复差评；近 12 个月新增 53 条。数据最后更新于 2026-10-24。 ## 最新评价(第 1/5 页) ### ★★★★★ Good attentive action by staff - Gerry Pereira · 2026-10-20 Good attentive action by staff Debora of Cinch. Followed up despite not being chased Good proactive interest to solve a problem if indeed there was one! ### ★★★★★ Great very fast - Reyna Ng · 2026-10-20 Great very fast ### ★★★★★ They are very quick to respond to my… - Eryan Darwish · 2026-10-20 They are very quick to respond to my emails and manage to get the help i needed within minutes ### ★★★★★ Excellent Customer Service - Saifullah Kamarudin · 2026-10-19 I had an initial faulty device but Cinch was very fast in solving the issue. Interacted with Customer agents Erik and Bee who were patient and understanding. Even was able to meet the urgency of giving me a replacement device. Thank you Cinch. Though I understand customers cannot expect too much, but Cinch proved me wrong. Planning to be a long time Cinch customer and supporter. ### ★★★★★ Staff name amara is understanding and… - Salina · 2026-10-14 Staff name amara is understanding and fast reply email..just a suggestion if can after the rental can give 50% discount of their hp ### ★★★★★ Having a great service from amara,cinch… - Royston Teng · 2026-10-14 Having a great service from amara,cinch is a good and reliable rental company that provide Hassle for a person which they intend not to have any contract on telco and yet still can try out new gadget ### ★★★★★ Very responsive and reliable - Nay Ra · 2026-10-13 Very responsive and reliable. The only thing that need to wait for the phone it's take 4 to 6 weeks. If you need phone urgently, I don't recommend you to take from cinch. If you guys can wait then shouldn't be a problem. But overall they are helpful and responsive. ### ★★★★☆ Customer Support team is good 👍 - Karyn Ashl Goh · 2026-10-11 Customer Support team is good 👍 ### ★☆☆☆☆ Rented iPhone 17 for almost a year and… - Md Hafiz · 2026-10-02 Rented iPhone 17 for almost a year and decided to buy out. I paid for more than what is in retail. $71 for 11 months + $1,100? Makes no sense. Also, device manager is not fully removed from your phone AFTER purchasing. So your phone serial is in their device manager database. Which means should they lock you out of the system if there’s a closure or asset transfer to another company…your device is a useless brick. Emailed their support to help remove my device serial from their database and their response is “restart phone, and email the company and database manager to remove your serial from their database” what nonsense is that? I’m literally emailing you right now to fix it. ### ★★★★★ support promptly respond - abdullah hussain · 2026-09-30 ### ★☆☆☆☆ Do not use their subscriptions if a… - Seb · 2026-09-17 Do not use their subscriptions if a purchase is needed, as you will pay way more than retail prices. The “bonus” stated on the subscription (for offset of monthly payments) is an additional top up just to purchase the phone, do not treat it as an actual bonus or discount.all they do is reply to reviews acting like they care, but when customer service is questioned for their “dynamic calculations” they give the same scripted answer with no clear explanation on how the numbers were produced. Beware of their subscriptions and false claims of “bonus”. ### ★☆☆☆☆ Very bad experience - Farah Shazrina · 2026-09-02 1. Late delivery for phone it took a month and still they cut the bills even though i havent receive the phone yet. 2. I've been using the phone for quite some time (iphone 17 pro max) but wanted to buy over the phone and was told to pay $2642 way above the original price of the phone itself. When i ask for break down on how much ive been paying for the past 7 months and how they calculate the buyover the customer service said they dont disclose this type of request.. felt kinda scammed… 3. I just found out that buyover the phone includes different requirements when it comes to pricing. The original retail value of the device * The length of your subscription * The subscription payments you have already made * The device's current market value * The device's condition and status at the time of purchase 4. I highly dont recommend taking any plans from here. Im waiting to return my phone because im not willing to pay an extra $250 for early cancellation. But most probably they will come out with more nonsense on how the phone has whatever damage blah3 to get more money out of customers lol. Kinda prepared for those bullshits ### ★☆☆☆☆ ⭐ 1 Star for collection team - Silvarani Eliathamby · 2026-08-27 ⭐ 1 Star Absolutely ridiculous experience. I paid $250 cancellation fee already. The courier collected the phone at a later date, and the collections team then said I had to pay an additional $67 subscription fee for that month. I contacted customer service and was assured that the $67 would be waived because the delay was due to their error. Despite this, the collections team continued spamming me with WhatsApp messages and calls, even threatening to send the matter to a debt collection agency over $67. I’ve already paid $250 for cancellation, and now I’m being harassed over $67 that customer service said would be waived due to their own mistake. Extremely poor communication from collections team.Totally unacceptable. ### ★☆☆☆☆ Cayelah cakap aku - Kasut Boots · 2026-08-26 Cayelah cakap aku. Tak selamat pakai phone dari sini ### ★★★★★ Best customer service - Karthigesu Kolandaisamy · 2026-08-20 ### ★★★★★ Customer service - Daryl Lim · 2026-08-13 Customer service was prompt to address issue and provide a solution. ### ★★★☆☆ Can be better! - Ryan Chia · 2026-08-09 While the process of renting the phone and delivery of the phone is efficient, what I don't like is the constant need of logging into the website (no mobile app) to check and there should be an option for us to to pay our monthly payment earlier to avoid the worst thing from happening. Even after the payment is done, there is no email notification to verify and I have to check it myself on the website to ensure there is no problem. If the company can issue a reminder of the payment, surely they can send out another email once the payment is successfully made. Lastly, I left a comment on the company's facebook page and I was shocked that it was deleted. Overall, I give this company a rating of 3. ### ★★★★☆ I don't have to wait so long to expect… - Nadiah Hisham · 2026-07-28 I don't have to wait so long to expect a reply from the team. The explained easily and the process to cancel my subscription is quite fast. ### ★☆☆☆☆ Horrible company - Hark Soon Low · 2026-07-24 Horrible company, if I can give zero start I will do it. There is absolutely no one there to help , response is slow. Reply email was not even a proper response. Number to contact a human cannot be reach. I wonder if there is anyone working. Keep on showing message to make payment for every 30 sec or lesser on the phone. And online payment not working. Ppl working in the company has a serious attitude problem ### ★★★★★ I received excellent customer service… - Lizah Ismail · 2026-07-09 I received excellent customer service from Erik.He was friendly, professional,and very helpful throughout the entire process.He made everything smooth and easy .Thank you Erik for your outstanding service. --- - 全部评价与筛选: https://ok.one/review/cinch.sg - JSON 接口: https://ok.one/api/companies/cinch.sg - 评分口径与数据来源: https://ok.one/methodology/