# Clarity Voice 评价与评分

> 来源: OK.one — https://ok.one/review/clarityvoice.com

- 域名: clarityvoice.com
- 分类: 商业服务
- 综合评分: 4.8 / 5 (100 条评价)
- 评分分布 5→1 星: 93% / 1% / 1% / 1% / 4%
- 所在地: United States · Southfield
- 数据更新: 2026-08-10

Clarity Voice（clarityvoice.com）在 OK.one 的综合评分为 4.8 分（满分 5 分），基于本站收录的 100 条用户评价，属于商业服务分类，口碑优秀。好评高度一致，94% 的评价为 4 星及以上；商家回复了 80% 的差评；近 12 个月新增 3 条。数据最后更新于 2026-08-10。

## 最新评价(第 1/5 页)

### ★☆☆☆☆ 通话质量很差，客户支持更差
- Morgan Buck · 2026-05-06

直到我入职第三个月，我清楚地提供了 VOIP，我的一名员工才提到，当他们拨打我们的电话系统时，通话质量听起来有多糟糕。  我立即提交了支持票，并被告知正在调查。 

几个月后，我们开始遇到客户电话在通话过程中随机掉线的情况。  超过一半的客户电话都发生这种情况，我们失去了很多潜在业务。  我打电话向 Clarity 报告了此事。我的电话通过我的 CRM，到达 Clarity，然后到达我的员工电话，Clarity 立即将矛头指向我的 CRM。  我通过 CRM 直接向我的手机拨打了多次测试电话，结果都很好，但我还是把它带到了我的 CRM 上。  他们勤奋调查，甚至从网络机构引入了先进的技术支持。  

两个月后，这种情况再次发生，Clarity 再次指向我的 CRM。  这次，我的 CRM 与我一起测试通过 CRM 向我的手机呼叫，然后在没有 CRM 的情况下直接呼叫 Clarity，我们确实证明了这是在 Clarity 端进行的。  我将其发回给支持人员，但没有立即得到回复。  与此同时，我跟踪了十几个不到 2 秒的掉线电话，这些电话从未打到我的手机上，其中许多是付费线索。  另外还有两打实时电话掉线，其中包括我准备结束的一份 10,000 美元的工作，但客户最终取消了，因为他们对我们的电话问题感到恼火。由于客户体验不佳，我在 Google 本地服务广告上的优先级也被降低。  总而言之，我粗略估计我因这次事件损失了 20,000 美元。  

但 Clarity 仍然不会让我取消，尽管他们的合同目的严重未履行。  如果我想取消，他们将要求我支付费用来买断我的合同，尽管情况升级，但他们不会改变这一政策。  

远离他们。

### ★☆☆☆☆ 个人服务的时代已经一去不复返了
- Ken Dawg · 2026-04-20

我使用 Clarity 已有 15 年了。他们曾经很棒！客户服务始终到位，计费迅速，整体价值和体验都是一流的。 

不知道发生了什么，但他们现在不再接电话（我已经等了 20 分钟了），他们不回复电子邮件，他们的行为就像 Spectrum 和 Verizon 等大公司一样。看来只要我要处理一台不在乎的机器，那么我现在还不如去一家更好的公司。 

感谢 Clarity 度过的 14 年美好时光！再见！

> 商家回复 (2026-05-12): We're truly grateful for 15 years with you, that loyalty means a lot to us. We never want anyone to feel like they can't reach us, and we're sorry the experience ended on that note. We did try to connect with you earlier this year to find a resolution and the door is still open — reach out to (248) 849-9080 anytime.

### ★★★★★ 阿什利非常乐于助人
- customer · 2025-12-10

阿什利非常有耐心而且非常乐于助人！  我有一个复杂的客户需要处理，而她是上述和超越客户体验的缩影。

### ★★★★★ 茉莉真的太棒了
- JH · 2025-02-20

茉莉真的太棒了！  她帮了我很多！

### ★★★★★ 他们拥有最及时的支持……
- Daniel Ukah · 2025-02-06

他们拥有我所见过的反应最快的支持团队。

我喜欢代理商的方式，尤其是米格尔，他们全力以赴确保每个问题都得到解决，并且如果出现任何其他问题，总是愿意接受回电。

特别感谢 Jasmine 和 Ally 今天所做的出色工作，我非常感谢他们，这个问题已经得到解决。

> 商家回复 (2025-02-06): Hi Daniel,

Thank you for the great and effective feedback!

At Clarity Voice, we strive to ensure that each person is helped as quickly and efficiently as possible.  I love to hear of the Team effort from the Support Squad to ensure that your technical inquiries were properly resolved.

Please do not hesitate to contact us for any future Clarity Voice needs.

We appreciate your business and take care!

### ★★★★★ 我的支持体验很棒
- Mr. Handyman SF · 2025-02-05

我的支持体验非常好，演练易于理解、简单明了，并且为我需要完成的任务提供了适量的信息。

> 商家回复 (2025-02-06): Hi There,

Thank you for taking the time to share your feedback about your recent interaction with our technical support team. We're thrilled to hear that your support experience was great!

Your feedback is invaluable as it helps us maintain and improve our service standards. We'll be sure to share your kind words with our support team – it's always encouraging for them to hear when they've made a positive impact.

If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help!

Thanks and take care!

### ★★★★★ 我获得了出色的…
- Willie Hodges · 2025-02-03

我获得了出色的客户支持。所有问题都得到了解答，支持代表非常友好且知识渊博。

### ★★★★★ 我想我和亚当·亨利谈过……
- Dorothy Paulk · 2025-01-15

我想我与 Adam Henry 以及技术支持人员进行了交谈，他们很快就解决了我们的小问题。他们总是给予客户大力支持。谢谢大家。

> 商家回复 (2025-01-21): Hello Dorothy,

Thank you for taking the time to highlight your recent experience with Clarity Voice.

We strive to ensure all of our customers are taken care of as quickly and efficiently as possible.  

Do not hesitate to contact us for any future Clarity Voice needs.

Thanks, and have a wonderful 2025!

### ★★★★★ 他们很快帮我解决了问题并……
- Kris DeWald · 2025-01-09

他们很快帮助我排除故障并解决了我遇到的问题。

> 商家回复 (2025-01-13): Thank you for sharing your experience! We're delighted to hear that our team was able to assist you quickly and effectively with troubleshooting and resolving your issue. It’s always our goal to ensure you’re back up and running without delay.

If you have any other questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Thank you for choosing Clarity Voice – we appreciate you! 

### ★★★★★ 我的代表很棒
- Racine Two Men · 2025-01-07

我的代表很棒。她花时间弄清楚我真正需要什么，并找到了解决方案，而过去据说我们想要的东西无法完成。她太棒了！

> 商家回复 (2025-01-13): Thank you so much for your glowing review! We’re thrilled to hear that Jasmine went above and beyond to find the perfect solution for you. It’s amazing to know she took the time to truly understand your needs and deliver results that made a difference.

We’re incredibly proud of team members like Jasmine, who bring this level of dedication and problem-solving to the table. We’ll make sure to pass along your kind words—it will absolutely make her day.

If you ever need further assistance or have additional questions, please don’t hesitate to reach out. We’re always here to help!

### ★★★★★ 杰出的工作！
- Ozell Robertson · 2024-12-30

> 商家回复 (2024-12-31): Hello Ozell,

Thank you for the feedback!  Whatever your Clarity Voice need may be, we are always here to assist.

Have a Happy Holidays and we look forward to servicing you in 2025 and beyond.

Take Care!

### ★★★★★ 快速解决
- Winston Langham · 2024-12-30

快速解决
请求得到了及时处理，票证在一小时内就关闭了！大力支持！

> 商家回复 (2024-12-31): Hi Winston,

Thanks for the feedback!  At Clarity Voice, we strive to ensure that each customer is taken care of as quickly and efficiently as possible.

Please do not hesitate to contact us for any additional Clarity Voice needs.

Thanks again and have a Happy New Year!

### ★★★★★ 茉莉知识渊博
- Diane Derr · 2024-12-18

茉莉花知识渊博、细心、耐心。由于我正在联系技术问题服务台，所以我不知道会发生什么，但 Jasmine 很快就消除了我的焦虑并控制了我。

> 商家回复 (2024-12-20): Hello Diane,

Thanks for providing valuable feedback on Jasmine and I am very pleased to hear of your engagement with our Support Squad.

At Clarity Voice, we strive to ensure that all of our customers are taken care of as effectively and efficiently as possible.

Please do not hesitate to contact us for any additional Clarity Voice needs.

Have a Happy Holidays to you and yours!

### ★★★★★ 惊人的！
- Jessica Salley · 2024-12-17

她深入解释了我需要浏览的每个屏幕和按钮！这就像有一本音频说明手册，并且超越了我的问题。

> 商家回复 (2024-12-18): Hello Jessica,

Thank you for the feedback and we are happy to hear of your great experience!

Going Above and Beyond is a mindset that all Clarity Voice employees have when assisting our customer, so I am pleased (but not surprised) at your pleasant and effective engagement with us.

Please do not hesitate to contact us for any further Clarity Voice questions and/or comments.

Thanks and take care!

### ★★★★★ 电话线自动化协助
- Jamie Nicolai · 2024-12-13

那天早上，Jasmine 出色地处理了我的多个请求，并教我如何更加独立地发展他们的门户，这将使我们在管理电话系统时的生活变得更加轻松。

> 商家回复 (2025-01-06): Hello Jamie-

Thank you so much for sharing your experience! We're thrilled to hear that Jasmine provided such outstanding assistance and went the extra mile to not only handle your requests but also empower you with the knowledge to use our portal independently. Making your life easier when managing your phone systems is exactly what we aim for at Clarity Voice, and it’s wonderful to know Jasmine made that possible for you.

If there’s ever anything else you need or further assistance you’d like, please don’t hesitate to reach out. Our Support Squad is always here to help!

### ★★★★★ 茉莉花太棒了！
- cliff · 2024-11-20

> 商家回复 (2024-11-20): Hi Cliff,

Thanks for the feedback on Jasmine!  Jasmine is one of our new rock star Agents at Clarity Voice and we are pleased to hear of the great experience she was able to provide.

Please do not hesitate to contact us for any of your Clarity Voice needs.

Thanks, and take care!

### ★★★★★ 知识渊博、口才好…
- Kent C · 2024-10-25

知识渊博且口语良好的指示供我遵循。  非常专业。  我很高兴能拥有如此丰富的资源。

> 商家回复 (2024-10-28): Hi Kent,

Thanks for the feedback and We hope you are having a great one!

At Clarity Voice, we strive to ensure that each person is taken care of as effectively and efficiently as possible.  To consider us a great resource means the world to us, Kent.

Please reach out to us for any additional Clarity Voice needs.  We are here for You.

Thanks and Take Care!

### ★★★★★ 需要更大的默认音量
- Fawn Roberts · 2024-10-17

我有听力障碍，不得不不断调高听筒的音量。每次，它都会默认回到较低的音量。 Annery理解了我的要求，研究了解决方案并立即实施。感谢 Annery 的快速响应和解决方案，以及与您的合作如此愉快！

> 商家回复 (2024-11-01): Hi Fawn,

Thank you for taking the time to provide some great feedback about Annery!  She is one rock star of an Agent, so I am not surprised at all.

One of our goals at Clarity Voice is to assist our customers on how to get the most out of the product they have invested into.  So I am very proud to hear of this solution that will help you long term.

Do not hesitate to contact us for any additional Clarity Voice needs.

Thanks and have a great one!

### ★★★★★ 我有一次很棒的经历……
- Gina · 2024-09-12

Javonte 给我带来了一段美妙的经历，他最近帮助我解决了电话问题。他的专业精神和耐心确实令人惊叹。他花时间彻底解释问题并确保一切都得到正确解决。您很少会遇到如此出色的客户服务。感谢 Javonte，我带着一部功能齐全的手机离开了，脸上还挂着微笑。我强烈推荐这项服务和 Javonte 给任何需要可靠和礼貌支持的人！

> 商家回复 (2024-09-13): Hi Gina,

Thanks for your feedback and we are very pleased with your level of satisfaction!

At Clarity Voice, we strive to ensure that our customers are taken care of as quickly and efficiently as possible.  I am not surprised at all to hear of your experience with Jevante.

Please do not hesitate to contact us for any additional Clarity Voice needs.

Thanks!

### ★★★★☆ 出色的客户支持
- Angeline Allaire · 2024-08-29 · 已验证

Bao 定期、及时地进行沟通，让我们随时了解其他提供商的转帐情况。  格雷格在销售过程中表现出色。  他很友善，和蔼可亲，而且非常乐于助人。

> 商家回复 (2024-08-29): Hello Angeline,

I hope your day is going well and we truly appreciate the feedback!

At Clarity Voice, we want to ensure that the experience is easy and seamless.  Whether it is from our Sales Dept or our rock star Installers, we want our customers to feel taken care of and that we are moving with a sense of urgency.

Do not hesitate to contact us for any additional assistance and we truly appreciate your business.

Thanks!

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