Hi Galen,
We sincerely apologize for the extended delivery time and that the product did not meet your expectations. We understand how frustrating that can be. Your feedback is important to us, and we'd appreciate the opportunity to contact you to learn more about your experience and better understand why the product did not meet your expectations.
We appreciate your patience and understanding.
Karla Roman
Customer Care Specialist
Hi Randy,
We sincerely apologize that your Z28 hood decal arrived damaged. We understand how disappointing that must have been and regret that the product did not meet your expectations. We previously responded to your inquiry but have not yet heard back. We'd appreciate the opportunity to connect with you, gather more details about the decal you received, and see how we can best assist.
We appreciate your patience and understanding during this time.
Karla Roman
Customer Care Specialist
Hi Ray,
We're truly happy to hear that you're totally satisfied with your experience overall. We understand your concern about the shipping time and we're always working to improve our delivery speed.
We appreciate your business and look forward to your next order.
Karla Roman
Customer Care Specialist
Hi Jeff,
Thank you for bringing your shipping concerns to our attention. We understand your frustration with the shipping cost for the grommets and are continually evaluating our shipping methods to provide the best value for our customers. As a courtesy, we've applied a credit to your account for the difference. If there's anything more we can do to assist, please don't hesitate to contact us at [email protected].
We truly appreciate your business and hope to continue to serve your automotive needs.
Karla Roman
Customer Care Specialist
Hi Michael,
We sincerely apologize for the extended delay with your backordered PCV valve. Once it is back in stock, we will contact you to confirm the order before it ships.
We truly appreciate your patience and understanding.
Karla Roman
Customer Care Specialist