企业入驻搜索写评价分类关于
简体中文English
电子与科技

CLAWCLOUD

商家已认领

26 条评价

2.226 条评价
写评价

关于 CLAWCLOUD

数据更新
网站
claw.cloud
分类
电子与科技
所在地
新加坡
状态
待认证
近 12 个月
8 条评价
差评回复率
11%(2/18 条)
是 CLAWCLOUD 的所有者? 免费认领此主页,验证后即可回复客户评价。

商家自述

ClawCloud is a cloud infrastructure company focused on providing developers with high-performance VPS products. Through technological innovation and enhanced supply chain management, we offer cost-effective and high-performance VPS services. Our mission is to enable every developer to access superior VPS resources at a lower cost.High Performance, Low Cost – Unbeatable Value!

以上内容由商家自行提供,未经平台核实。

CLAWCLOUD靠谱吗?

CLAWCLOUD(claw.cloud)在 OK.one 的综合评分为 2.2 分(满分 5 分),基于本站收录的 26 条用户评价,属于电子与科技分类,口碑较差。62% 的评价为 1 星,差评比例偏高;商家回复了 11% 的差评;近 12 个月新增 8 条。数据最后更新于 2026-10-24。

用户怎么说

Affordable and High-Quality Service Provider: Claw

I use servers located in Japan provided by Claw. They offer premium network routes, capable of fully utilizing my bandwidth. The latency is extremely low, with a ping time of just 54 milliseconds from China to Japan. They also provide free IPv6 addresses and an optional automatic backup system. Additionally, Claw features affordable pricing and sufficient stock, allowing purchases at any time. A variety of payment methods are supported, including credit cards, Alipay, and PayPal. Customers can choose billing cycles such as monthly, quarterly, semi-annual, or annual. With Alipay, automatic payments for recurring cycles are also available. Claw offers free hardware upgrades for loyal customers and hosts monthly events where you can win discount vouchers or redeem codes. I have been using Claw for three months now. During this time, there have been no network interruptions or fluctuations. Over these three months, Claw has significantly enhanced its features, adding free IPv6, traffic resets, early renewal, automatic renewal, and automatic backups. The improvements in Claw’s services are visible and consistent. As a result, I now exclusively use Claw.

Great product - slow customer service

The servers are leased from Alibaba cloud. My instance offers excellent speed to mainland China - far better than any other service I have used. The 2 drawbacks are that 1) in my case the credit card payment option got stuck and did not process for several days, leading to me overpaying for my service, and 2) the long response time of customer service (even billing has not yet responded to my ticket for several days). This is a great option for nodes with good connectivity to mainland China (except for the Singapore node) if you do not need fast customer support. Also, being a Chinese company, the safety of Alibaba cloud is questionable so you may need to add another layer of protection if you have sensitive data.

Run away, take money and do nothing, run quickly, don’t buy it

This is a runaway cloud. I bought a server from them and it has not been activated for 1 day. No one is handling the work order, and there is no customer service contact information. It is a money-making service provider. Everyone should leave quickly and don't buy from this company. The physical inspection is extremely poor.

CLAWCLOUD 回复2025-02-25

Thank you for taking the time to share your feedback.We hope that through this reply, you can gain a renewed understanding of CLAWCLOUD. Founded by over 20 cloud experts in July 2023, CLAWCLOUD was built with a great vision of shaping the near future today. The decision to locate in Singapore was to balance members' commute burdens. Ocean Financial Center was our intersection, we met, shared and discussed our thoughts and we made the business ongoing. To express our apology for the situation you have encountered: we are willing to extend your available service period.If you’re still unsatisfied, you are welcome to request a full refund with no additional fees deducted. Your feedback drives us to do better, and we sincerely appreciate your understanding and support. Please rest assured that we are a trustworthy business committed to delivering quality products and services—we’re here to stay! If you have any further concerns or needs, don’t hesitate to reach out to our customer support team, who will be happy to assist you. Wishing you a wonderful day!

Their support was extremely disappointing.

The server performance was quite good, but their support was very poor. I created a ticket on December 10 and followed up every two days, but by the time my VPS ended on December 18, they still hadn't responded to my ticket. If you trust the server performance and don't need support, go with this provider. However, if you encounter any issues and need support, there are many better providers out there.

CLAWCLOUD 回复2025-02-25

Thank you very much for your feedback, and we sincerely apologize for the long wait. We understand that your time is valuable, and we deeply regret the inconvenience caused by the delayed customer service response. To be honest, at the beginning, we are a new team, and only two colleagues are handling customer service. However, due to our network quality and cost-effectiveness, we have accumulated over ten thousand customers in just two months since going live, which results in a very significant volume of tickets. But now, we have more colleagues to support customer tickets, and We are currently optimizing our customer service processes and enhancing system efficiency to ensure that we can provide faster service. We appreciate your patience and understanding. If you have any other questions, please feel free to contact us. Wishing you a wonderful day!

大家还看了

Contabo
Veloservers
Allcheckauto
Rgcityauctions
Vehiclepartsgear
Warwickhallcars