Hi Alex, thank you for taking the time to share your honest feedback about your experience with our cold email service. I want to acknowledge that we did generate 34 leads for your business.
I understand that while leads are the first critical step to drive revenue—the ultimate goal is often ROI. While we focus on delivering qualified interest and conversations, we recognize that converting those leads into revenue depends on many factors that vary significantly between clients and are outside our control, including sales process, close rates, offer strength and sales cycles.
I would have loved the chance to dig deeper into what was happening. Sometimes it's about messaging alignment, lead handling and followup process, or even the offer itself. Our team typically works closely with clients to optimize and iterate when results aren't meeting expectations.
Wishing you success in finding the right outreach solution for your business.
Best regards,
Nick Verity
CEO, Cleverly
Hi Xavier, thank you for your message. We strive for the best customer experience and the most results as possible.
I understand our engagement was ended early. For clarity, we don't say not to expect meaningful leads for several months, but we do set the expectation that LinkedIn requires testing and iteration, and results vary by market, offer and other factors. Many clients frequently see results in the first 1-2 months, for example.
In any case, I thank you for your business and feedback as I understand we missed the mark, and I wish you the best.
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