# Coliving.com 评价与评分

> 来源: OK.one — https://ok.one/review/coliving.com

- 域名: coliving.com
- 分类: 公共及地方服务
- 综合评分: 4.1 / 5 (62 条评价)
- 评分分布 5→1 星: 71% / 6% / 3% / 3% / 16%
- 所在地: United States · Newark
- 数据更新: 2026-08-10

Coliving.com（coliving.com）在 OK.one 的综合评分为 4.1 分（满分 5 分），基于本站收录的 62 条用户评价，属于公共及地方服务分类，口碑良好。77% 的评价为 4 星及以上，16% 为 1 星；商家回复了 100% 的差评；近 12 个月新增 25 条。数据最后更新于 2026-08-10。

## 最新评价(第 1/4 页)

### ★★★★★ 有史以来最好的客户支持
- Management CoHausing Valencia · 2026-07-03

我们非常感谢客户支持团队（乔伊斯和杰西卡）为我们（位于瓦伦西亚的 Cohausing Cabanyal coliving）奉献的每一分钟。 

作为共享居住行业的新手，我们尝试了不同的商业平台，包括一些非常知名的平台。几个月后，由于我们的报价相当少（只有 12 间客房），我们分析了情况并决定只与其中一个建立更牢固的合作关系：coliving.com 

仅仅因为客户支持，决策权重就达到了 75%。女士们总是在那里，无论是小事件、大挑战，甚至分享一些最佳实践和建议。我们甚至每 6 个月进行一次 30 分钟的电话审查我们的绩效并获得一些关于如何提高我们业务的知名度的建议。  

乔伊斯和杰西卡的支持是非凡的，他们工作快速、一致、勤奋、以支持为导向的态度、友善和善良。我还想感谢并感谢他们的耐心和承诺，在我使用 coliving.com 平台的整个 3 年旅程中，他们始终致力于为我提供良好的体验。

这些年来，能够与大家同舟共济，乘风破浪，我感到非常荣幸。希望这是“再见”而不是“再见”。确保安全，感谢您的关心，继续成为令人惊叹的人，我们祝愿您在职业和私人方面取得最大的成功。

> 商家回复 (2026-07-06): Thank you so much, Mar and Juan, for these incredibly kind words! It's been an absolute pleasure supporting Cohausing Valencia over these past 3 years, and reviews like this remind us why we love what we do. We're so grateful for your trust and partnership, and we're rooting for your continued success. Here's to "see you later," not goodbye! 💛
-The Coliving.com Support Team

### ★★★★★ 位置很棒
- Sánchez Madrigal Claudia Itzel · 2026-05-19

位置很棒。你可以步行去不同的餐馆、市场。它靠近 CDMX 的主要大道之一。

> 商家回复 (2026-06-29): Thank you so much for sharing this lovely review! 😊 We're thrilled to hear you enjoyed the location so much — being able to walk to restaurants and markets, and having easy access to one of CDMX's main avenues, really does make a stay feel effortless. We hope to welcome you back again soon!
-Coliving.com Support Team

### ★★★★★ 我已预订并付款
- Daved Leaton · 2026-04-30

我预订并付款了。 30 天的住宿已满，但没有完全阅读我必须支付我没有的押金。 BUUUT COLIVING.COM 让我非常轻松地取消预订，并会给予我全额退款，在整个过程中随时通知我，这是我获得的最佳客户服务体验之一，谢谢你 COLIVING.COM，你肯定会在不久的将来再次为我提供业务

V\R SFC DAL 美国陆军退役

> 商家回复 (2026-05-01): Thank you so much for this, Daved, and for your service! We're really glad we could make the cancellation process smooth and stress-free for you. We look forward to hosting you when the time is right, you're always welcome here. 🙏
-The Coliving.com Support Team

### ★★★★★ 一个值得去的地方
- Elisabeth Beaussart · 2026-04-25

一个令人惊叹的地方，周围环绕着令人惊叹的风景。我很喜欢这里友好的气氛和漂亮的房子。我强烈推荐。

> 商家回复 (2026-04-27): Thank you so much for your kind words! We’re really glad you enjoyed the atmosphere, the house, and the surroundings; it means a lot to us. You’re always welcome back anytime.
-The Coliving.com Support Team

### ★★★★★ 我第一次住得很愉快！
- Zoe · 2026-03-21

我第一次住得很愉快！我和一个美好的家庭一起住在意大利北部的山区，度过了一段美好的时光。我很高兴能够通过共同生活继续探索世界！

> 商家回复 (2026-03-23): Thank you for sharing your experience, Zoe! We’re so glad your first coliving stay in northern Italy was such a great one. It sounds like an amazing start, and we’re excited for all the adventures ahead. You’re always welcome in our homes around the world 🌍
- The Coliving.com Support Team

### ★★★★★ 找到一个地方是轻而易举的事
- John Joseph Marcos · 2026-03-11

找到一个地方是一件轻而易举的事！ Coliving.com 拥有易于使用的仪表板、优质的空间和无与伦比的优惠价格。强烈推荐无压力的搬家！

> 商家回复 (2026-03-12): Thank you so much for the kind words, John! We're really happy to hear that the dashboard made things easy and that you found a great place at a good price. Making moves stress-free is exactly what we aim for, so your feedback means a lot to the team. We appreciate the recommendation! 😊
-The Coliving.com Support Team

### ★★★★★ 在世界各地轻松找到优质住宿
- Lea · 2026-02-19

Coliving.com 让我很容易在另一个国家找到不错的住宿。合住和网上描述的一模一样，入住手续办理得很好。

> 商家回复 (2026-02-23): Thank you so much for your kind words, Lea! We’re really happy to hear that you found the perfect place and that everything matched the description; especially that your check-in went smoothly. That’s exactly the experience we aim to create.
-The Coliving.com Support Team

### ★★★☆☆ 很好，但是嘿，不要发布/显示不好的评论
- Aleix Falgueras Casals · 2026-02-13

很好的平台，但他们不发布/显示差评，这确实令人失望。我找不到我的差评，其他用户也报告了同样的行为。而且，使用该平台三年后，我从未读过任何差评。

> 商家回复 (2026-02-16): Thank you for sharing your concerns, Aleix. We’d like to clarify that we do publish all genuine reviews — including negative ones — as long as they comply with Trustpilot’s guidelines. We do not remove or hide reviews simply because they are critical. In fact, we have already shared a screenshot with you confirming that your review has been published and is visible on our profile. We understand how important transparency is, and we remain committed to providing an open and honest review environment for all users. If you’re still experiencing difficulty viewing your review, please feel free to contact us directly and we’ll be happy to assist further.
-The Coliving.com Support Team

### ★★★★★ 惊人的！
- Dee · 2026-02-01

使用起来非常方便，细节也很简单。无隐藏费用，在需要帮助时提供快速响应的支持，非常方便。

> 商家回复 (2026-02-02): Thank you so much for your kind feedback, Dee! We’re really glad to hear you found our service easy to use and transparent, with no hidden charges. It’s great to know our support team was responsive when you needed assistance; that’s something we work hard on. We truly appreciate you taking the time to share your experience!
-The Coliving.com Support Team

### ★★★★★ 我使用 Coliving.com 来寻找地方......
- Jao · 2026-01-26

我使用 Coliving.com 寻找住宿地点，发现该平台易于导航。列表很清晰，帮助我快速比较不同的选项。
当我有问题时，他们的支持团队也给我带来了很好的体验；他们做出了回应并且提供了帮助。最后，我找到了一个符合我要找的地方，整个过程感觉很顺利。
如果我需要在另一个城市寻找合住住宿，我会再次使用该平台。

> 商家回复 (2026-01-27): Thanks a lot for this, Jao, we really appreciate you taking the time to share your experience. It’s great to hear the search felt smooth and that our team could help when you needed it. We’re glad you found a place that worked for you, and we’d be happy to help again anytime you’re planning your next move.
-The Coliving.com Support Team

### ★★★★★ 通过 us.coliving.com 寻找住宿地点...
- Mark Tristan · 2026-01-26

通过 us.coliving.com 找到住所是一次非常积极的经历。该网站组织良好，使搜索过程变得简单且无压力。该团队非常乐于助人，每当我有问题时都​​会快速回复。我最终找到了一个好地方，并对一切的结果感到非常满意。

> 商家回复 (2026-01-27): Thank you so much for taking the time to share this, Mark. We’re really happy to hear the platform made your search simple and stress-free, and that our team could support you when you had questions. It’s great to know you found a coliving place you’re happy with; wishing you a wonderful stay!
-The Coliving.com Support Team

### ★★★★★ 寻找居住空间的完美场所
- Davide Sveldezza · 2026-01-26

这是一个寻找优质居住空间的绝佳网站。我找到了一个非常适合我的需求的好空间。

> 商家回复 (2026-01-27): Thank you for sharing your experience, Davide! We’re glad the platform helped you find a quality space that matched your needs.
-The Coliving.com Support Team

### ★★★★★ 惊人的支持团队
- Sasha Horgan · 2026-01-26

Coliving 的团队在我的整个搜索过程中提供了帮助。他们迅速回答了我的问题，使我到新地方的过渡变得更加容易。

> 商家回复 (2026-01-27): Thank you for your kind words, Sasha! We’re really glad our team could support you throughout your search and help make your move easier.
-The Coliving.com Support Team

### ★★★★★ 很棒的平台
- Giovanna · 2026-01-26

一个寻找共享居住空间的绝佳平台，提供世界各地精彩城市的众多房源。

> 商家回复 (2026-01-27): Thanks so much for the great review, Giovanna! We’re happy to hear you’re enjoying discovering coliving spaces in such amazing cities 🌍
-The Coliving.com Support Team

### ★☆☆☆☆ 模糊的网站、误导性的定价以及没有真正的隐私支持
- Diego Vilela · 2026-01-21 · 已验证

我不推荐coliving.com提供的服务。尽管该平台在网上存在并获得了一些积极的评价，但许多用户报告了严重的问题，使其难以信任。

该网站感觉晦涩且令人困惑。所提供的信息并不总是清晰，用户经常难以找到有关实际房产的准确价格、可用性和数据。有时，列表中显示的空房情况并不存在，而且描述可能会产生误导，让您很难决定您真正预订的是什么。

此外，该平台上的定价结构似乎故意让用户感到困惑。一些评论提到，价格最终远高于直接向房东预订，退款政策不明确或难以操作，而且与其他选择相比，佣金大大降低了价值。

最后，在数据隐私或他们如何处理个人信息的透明度方面没有可靠的支持。许多用户发现支持渠道在尝试解决问题或获得有关其帐户的明确答案时没有帮助。鉴于我的经验和社区反馈，我不能信任这个平台的个人数据或预订。

总的来说，我会避开 coliving.com，并建议人们寻找定价、支持和数据隐私更加透明和用户友好的替代方案。

> 商家回复 (2026-01-21): Hi Diego, thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with Coliving.com did not meet your expectations.
We take concerns around pricing clarity, availability accuracy, refunds, support, and data privacy very seriously. Transparency and trust are important to us, and feedback like yours helps us identify where we need to do better.
We’re currently reviewing our processes and communication to improve clarity across listings, pricing breakdowns, and support responses, as well as ensuring better alignment between availability and host calendars. We’re also continuing to strengthen how we communicate our data privacy practices.
-The Coliving.com Support Team

### ★★★★★ 寻找居住地点的有用网站
- Nilou · 2026-01-19

我通过 Coliving.com 网站找到了一个可爱的 Coliving。我会再次使用该网站。

> 商家回复 (2026-01-19): Thank you so much for your kind review Nilou! 😊 We’re really happy to hear that you found a lovely coliving place through Coliving.com and that the website was helpful for you. Your feedback means a lot to us, and we’d be delighted to help you again in the future.
Wishing you a great coliving experience!
-The Coliving.com Support Team

### ★★★★★ 客户服务非常出色
- DO FM · 2026-01-09

客户服务非常出色，他们处理问题非常快，并确保我对服务感到满意。

> 商家回复 (2026-01-10): Thank you for your kind words DO! We’re delighted to hear our customer service team resolved your issue quickly and ensured you were happy. Your feedback truly means a lot to us.
-The Coliving.com Support Team

### ★★★☆☆ 只有坚持才能获得全额退款。
- Anton · 2026-01-07

Coliving.com 声称提供 100% 退款（不含佣金）。 

然而万万没想到“佣金”竟然吞掉了96%的预订费用。根据我的经验，我们建议采取一种深思熟虑的多阶段摩擦策略，旨在阻止客户追求金钱：

第 1 步：初始退款可忽略不计。
第 2 步：提供“善意”优惠券，仅锁定其服务。
第三步：同意部分现金退款减去模糊的“运营成本”。
第四步：全额退款，但前提是经过详尽而艰苦的通信。

> 商家回复 (2026-01-13): Hi Anton, thank you for sharing your feedback. We’re glad to confirm that your concern has now been fully resolved and the refund has been processed.
We appreciate your patience throughout the process and value your input as we continue working to improve our customer experience.
-The Coliving.com Support Team

### ★☆☆☆☆ 平台和服务都不错，但是性价比真的很差。
- Juan Ossa · 2025-12-18

你们提供了很好的服务，但是考虑到你们的利润，物有所值真的很差，如果我直接去当地的房地产公司，我会支付更少的费用（大约是我所付费用的 50%）。我不会再使用这个网站，除非绝对没有其他选择。

除非你像我一样遇到紧急情况，否则如果你花一些时间直接访问当地网站，你可能会节省很多钱。不要因为它们是当地语言而害怕，就我而言，它是日语。我应该问一个日本朋友，这样我就可以省很多钱了。

如果出于某种原因您需要使用合住，只需住 1 个月，一旦您到达该地方，请联系当地公司再住宿几个月。

> 商家回复 (2025-12-18): Hi Juan,

Thank you for sharing your feedback. I wanted to clarify that we do have a price guarantee in place. This means that if a guest finds the same accommodation at a lower price elsewhere, they can request a price match through our system.

It’s important to note that we don’t set the prices ourselves — the rates are determined by our local partners who manage the properties. The price guarantee ensures that guests still get the best available rate even when booking through our platform.

We appreciate your insights, and we hope this helps clarify how our pricing works.

-The Coliving.com Support

### ★★☆☆☆ 如果可能，请直接向房东预订 - 避免使用 Coliving.com
- Diana Canade · 2025-11-24

如果您可以直接向房东预订，我会避免通过 coliving.com 预订。 coliving.com 政策的一部分是从您搬进住所开始算起有 24 小时宽限期，这样您就可以在出现任何问题时向房东扣款。 

我在搬入时遇到了问题，我的初步报告是在他们的政策中定义的 24 小时窗口内提交的，但几小时后我收到了来自 coliving.com 的一封电子邮件，说明付款已被自动捕获，这完全违反了他们自己的政策。此外，我被要求直接与主持人打交道，这将整个解决问题的负担都放在了我身上。对于像我这样的情况，该政策是存在的。当我催促他们做出更可接受的回应时，当他们最终在 24 小时后回复我时（借口是周末，他们人手不足），我没有得到任何道歉，也没有任何承认或承认违规行为。与此同时，周日我花了一整天的时间和主人打乒乓球，而主人也完全不知道如何最好地进行下去。

我和楼主终于都收到了回复。长话短说，我获得了全额退款，但我怀疑这只是我在这里进行初步审查的结果 - 事情结束后，我收到了来自 coliving.com 代表的电子邮件，要求我删除或修改我在这里写的内容，接下来的两天又连续收到两封电子邮件，重复相同的要求。我发现这种坚持不合适，也没有必要。

我更新此内容是为了反映问题已解决，但我的评级是基于完整的体验：最初的困难、公开后我只得到快速支持的感觉，以及多次要求更改我的评论。虽然我理解企业希望保护自己的声誉，但这种方法感觉令人难以置信的侵扰，并且增加了压力，而不是修复它。

> 商家回复 (2025-12-09): Thank you for sharing your experience, Diana— we're truly sorry for the stress this caused. We’ve already resolved the issue on our end and reached out to you directly to offer further support. We’d really appreciate hearing back from you so we can fully make this right.
Your feedback is important to us, and we’re taking it to heart as we work on improving our processes. Thank you again for your honesty. We’re here whenever you’re ready to reconnect.
-The Coliving.com Support

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