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Costway

201 条评价

4.0201 条评价
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关于 Costway

数据更新
网站
costway.com
分类
活动与娱乐
所在地
United States · Fontana
状态
待认证
近 12 个月
201 条评价
差评回复率
80%(37/46 条)
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Costway靠谱吗?

Costway(costway.com)在 OK.one 的综合评分为 4.0 分(满分 5 分),基于本站收录的 201 条用户评价,属于活动与娱乐分类,口碑良好。20% 的评价为 1 星,差评比例偏高;商家回复了 80% 的差评。数据最后更新于 2026-08-12。

用户怎么说

J
Janet Morrissey美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-13 ·

很棒的初次体验

该网站易于使用,产品与描述完全一致,并且在 2 天内到达。 这是一次非常棒的第一次体验。

Costway 回复2026-07-22

Your appreciation means a lot to us. We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website. Warm regards Costway inc.

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Jules美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

网上平台运作良好

在线平台运作良好。 易于订购。

Costway 回复2026-07-22

Your appreciation means a lot to us. We strive to deliver excellent products and exceptional service to all our users. We look forward to serving you again on our website. Warm regards Costway inc.

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Leon美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

产品质量很差并且有…

产品质量很差,过去一周尝试通过电子邮件和电话获取退货标签,但仍然没有回复;非常令人失望

Costway 回复2026-07-22

Dear customer, We regrey for the inconvenience caused. We will provide you with return labels as soon as possible to help you return the products. Kind regards Costway inc.

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Alexandra Shea美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

我订购了 2 件商品

我订购了 2 件商品,其中一件自 7 月 14 日以来一直在“运输途中”

Costway 回复2026-07-22

Dear customer, We noticed that both packages were delivered on July 18 and July 21. Could you please confirm whether you have received both of them successfully? Kind regards Costway inc.

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Bianca Solorzano美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-13 ·

我需要知道如何购买...

我需要知道如何购买椅子。我不知道我只是得到了桌子!

Costway 回复2026-07-22

Dear customer, Please understand that we have also explained this to you via email. The product you purchased is the table and does not include the chairs. Kind regards Costway inc.

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Dear Customer美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-11 ·

价格实惠

价格实惠!交货快!

Costway 回复2026-07-22

Thank you for your kind words. Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website. Warm regards Costway inc.

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M L美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-08 ·

不得不去取我的送货...

尽管盒子上的地址是正确的,但货物却送到了错误的房子。

Costway 回复2026-07-22

Dear customer, We regret any inconvenience caused to you. We have sent email to you, please check it carefully. Please don't worry, we will do our best to help you solve the problem. Kind regards Costway inc.

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Robert Satanek美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

第一次 Costway 买家

去年,我的儿子买了一台 Costway 迷你分体式空调,我们安装后给我留下了深刻的印象,我决定为我的棚子购买一套,为我们的房子购买一套,我从来没有想过迷你分体式系统实际上是一个独立的供暖和制冷系统,但即使去年冬天降到零,它仍然使房子现在的温度低于 68*。我还为我即将满 2 岁的孙子购买了一辆 12 伏福特 Ranger 皮卡车,他很喜欢它,电池续航时间惊人,运输速度很快,而且性能好、外观漂亮。第一个 Mini Split 出现了问题,发现问题后,在我发送了问题的图片和描述后,他们给我发送了替换零件。一切都很好,公司反应也很快。我打算将来通过 CostWay 进行购买。

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

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George美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

从订购到交货

从订购到交付,一切都很顺利。今天我们安装了 Costway 12000 Mini Split,令人惊讶的是温度下降了 12 度。

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

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Nanette M美国 · 写过 6 条评价 · 已认证 · 体验于 2026-07-13 ·

储物盒很脆弱

储物盒很脆弱,你无法将底部连接到盒子上,而且铰链也不起作用。 这家公司应该对其产品有更好的质量管理......

Costway 回复2026-07-22

Dear customer, We sincerely regrey for the inconvenience caused. Please don't worry—our customer service team will help you solve the issue as soon as possible. Kind regards Costway inc.

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Adaugo Okoye美国 · 写过 2 条评价 · 已认证 · 体验于 2026-07-13 ·

美丽的套装

漂亮的套装只是建议在 YouTube 上查找我的 Costway 制作的构建说明,这样您就不会在尝试遵循纸质说明时感到沮丧。它会节省你的时间和理智。除此之外,我们选择了黑色,它坚固耐用,看起来很时尚,非常适合我们的小公寓。我会说我更喜欢更宽的座椅靠背,因为靠在椅背上时确实感觉有点窄,但无论如何,对于它的价格来说,它已经是最好的了

Costway 回复2026-07-22

Thank you for your kind words. Customer satisfaction is our top priority and we are delighted to hear that you are happy with our products and services. We look forward to serving you again on our website. Warm regards Costway inc.

T
Tracey Gray英国 · 写过 6 条评价 · 体验于 2026-07-19 ·

您的回答是您会联系...

您的回复是您会联系您,但仍然没有,这是一个不同的问题,我已经发送了几封电子邮件,没有回复,也没有电话接听,这令人沮丧,在这里说您渴望解决这个问题并不 匹配你的操作,这又让我发送电子邮件打电话,什么也没有。你甚至不接电话 他们的电子邮件地址是什么,以便我可以发送照片,请告诉我为什么没有人接听电话 从我的 iPhone 发送 2026 年 7 月 16 日 06:24,服务支持 Costway < 写道:  我已将您的消息转发给支持团队。 我们会等待他们的答复。 我会随时通知您。 谢谢。 特雷西·米尔斯 (Tracey Mills) 于 2026 年 7 月 14 日星期二晚上 9:31 写道: 三天内我尝试拨打九个回复电子邮件但未回复 从我的 iPhone 发送 为什么你在这里回复而不回复我的电子邮件,这是有问题的,我需要更换零件,除了这里之外不可能得到回复。您今天回复说您收到了电子邮件,但没什么 2026 年 7 月 14 日,上午 09:48,特雷西·米尔斯

Costway 回复2026-07-20

Dear customer. On April 27th, we replied that we could arrange a pickup and refund for you, but on April 30th, you informed us that: Please don't contact me again about this product I will Never shop With you again I'll take it rip keep your money I'll buy off a reputable company.So we have not email you again. Since then, we have not received any emails or phone calls from you. If you have any other needs,please contact [email protected] to ask for help. Thank you Kind regards Costway inc.

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Judy Mcanarney美国 · 写过 2 条评价 · 已认证 · 体验于 2026-06-27 ·

很棒的产品

很棒的产品。易于使用,可以在空调停电时让您保持舒适,或者在房子最热的地方补充空调。

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

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Michele美国 · 写过 4 条评价 · 已认证 · 体验于 2026-06-27 ·

很棒的客户服务!

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

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Wendy Ditto美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-27 ·

我收到了错误的物品 我收到了…

我收到了错误的物品,我收到了一个格子,我订购了一个外门遮阳篷。我很沮丧,并尝试退货,但没有成功。请帮助我

Costway 回复2026-07-20

Dear customer We have sent to you the return label on July,20th,please check your email again and return the item to us. Once it was returned,we will resend you the correct item. Best regards Costway.Inc.

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Lorna美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-13 ·

交货周转时间是…

交货周转时间非常好。我确实希望他们出售某些商品的替换零件。更换凉亭的网会很有帮助。还可以更换户外家具的垫子

Costway 回复2026-07-18

Thank you so much for your feedback! We’re glad to hear you were happy with the delivery turnaround time. We also really appreciate your suggestion about offering replacement parts like gazebo netting and outdoor furniture cushions. That’s very helpful feedback, and we’ll be sure to share it with our team. Thanks again for your support! Kind regards Costway inc.

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Fred美国 · 写过 4 条评价 · 体验于 2026-07-14 ·

与“客户服务”合作非常非常困难

我试图让他们停止交付我不再想从他们那里收到的包裹。明知道我总是可以拒绝在门口接受包裹,Costway 仍然拒绝了。与 Costway 和 FedEx 进行了 3 天的 WWIII 沟通,最终让 Costway 发起退货。我订购的 Anther Costway 包裹到达时,Costway 床架缺少一条腿。这些小丑没有为造成的混乱道歉并迅速给我发送替换部件,而是给我发了一封非常防御性的电子邮件,指出这是非常不寻常的事件,同时要求我用照片证明我实际上缺少那条腿,然后他们收到我的照片后就会进行调查,我永远不会再与那些混蛋一起工作了,这是肯定的

Costway 回复2026-07-20

Dear customer, we are unable to find your order according to the information you provided. Please provide more detailed order information and forward your concern as well as the order number to [email protected] Thank you Kind regards Costway inc.

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BARBARA MORTON美国 · 写过 3 条评价 · 已认证 · 体验于 2026-07-11 ·

真正的讨价还价!

短时间内就到达了。组装方便,外观精美。价格也很棒。

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

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Anthony Palumbo美国 · 写过 1 条评价 · 已认证 · 体验于 2026-07-09 ·

该物品很快就到了

物品很快就到了。看起来质量不错。它包装得很好,但没有过度包装。

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.

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Renee Bauer美国 · 写过 1 条评价 · 已认证 · 体验于 2026-06-26 ·

快速交货

交货迅速。易于设置。

Costway 回复2026-07-20

Thank you for your review! We’re glad to hear the product met your expectations and was just as described. We really appreciate your support and hope to serve you again soon! Kind regards Costway inc.