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Coverland

100 条评价

3.9100 条评价
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关于 Coverland

数据更新
网站
coverland.com
分类
车辆与交通
所在地
United States · Fullerton
状态
待认证
近 12 个月
100 条评价
差评回复率
100%(19/19 条)
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Coverland靠谱吗?

Coverland(coverland.com)在 OK.one 的综合评分为 3.9 分(满分 5 分),基于本站收录的 100 条用户评价,属于车辆与交通分类,口碑一般。69% 的评价为 4 星及以上,16% 为 1 星;商家回复了 100% 的差评。数据最后更新于 2026-08-11。

用户怎么说

M
Mike Acebedo · 写过 12 条评价 · 已认证 · 体验于 2026-06-20 ·

本田座套非常完美……颜色、风格并且易于安装。

本田座套非常适合并且非常容易安装。 不过头枕套很难戴,所以我决定不安装。 笔记! 在我之前订购的相同座位(不同颜色)中,椅套稍大一些,很容易滑倒。 我们喜欢与内饰相匹配的颜色、风格以及您在几天内发货的速度。 谢谢你,并继续你所做的正确的事情。 麦克风

Coverland 回复2026-06-24

Hi Mike, Thank you for the thoughtful review. We're delighted to hear that the seat covers fit your Honda well, matched your interior nicely, and arrived quickly. It's always rewarding to know when our customers are happy with both the look and fit of their covers. We also appreciate your feedback regarding the headrest covers. We're sorry to hear they were more difficult to install than those from your previous order. We'll be sure to share your comments with our product team for review and see if there may be a better-fitting headrest cover option available for you. Thank you again for your support and kind words. We truly appreciate your business and look forward to serving you again in the future.

J
JJ Bitticks · 写过 1 条评价 · 已认证 · 体验于 2026-06-19 ·

看起来不错!

产品看起来不错,线条清晰,边角紧密//完美贴合。 我听说产品有 10 年保修——太好了!客户服务反应灵敏

Coverland 回复2026-06-22

Hi John, Thank you for your feedback and for giving our product a try. We appreciate you sharing your initial impressions. While different brands may use different materials and designs, we hope you'll find that your liners provide the protection and durability you're looking for over the long term. For added peace of mind, your purchase is backed by our 10 year warranty, which covers the full cost of the replacement product should an eligible issue arise during the warranty period. If you ever have any questions or concerns, our team is always happy to help.

S
Susan Blaufuss · 写过 2 条评价 · 体验于 2026-06-19 ·

我为我未婚夫订购了座套……

我为我未婚夫的 CRV 订购了座套。 它们被退回两个月了,但从未到达,现在我被告知还要再过三个月,所以我取消了订单。他们没有告诉我订单有延迟,而且他们的沟通很糟糕。我仍在等待全额退款。他们甚至在座套库存到位之前就向我收费,以运送非常糟糕的商业行为。 在与 Coverland 的工作人员交谈后,他们非常抱歉并理解我的情况,尽管我仍然希望在审核和取消之前进行更多沟通。 我与客户服务的最初联系并没有为我提供我所要求的取消和退款,但他们最终还是做到了。 我允许人们犯错误,只要他们尊重和诚实地处理任何批评。 由于他们实现了这一点,由于他们最终处理问题的方式,我将我的一星评论更改为四星。

Coverland 回复2026-06-22

Hello, thank you for sharing your feedback. We sincerely apologize for the frustration caused by the extended backorder and the lack of timely communication regarding your order status. We understand how disappointing it is to experience multiple delays, especially when the seat covers were intended for a special purchase. We also understand your concerns regarding the refund process. Once a cancellation is processed, refunds are issued back to the original payment method, though processing times may vary depending on the financial institution. If you would like us to look into this further, please provide your order information and we would be happy to verify the status of your refund and assist in any way we can.

m
mama · 写过 2 条评价 · 体验于 2026-06-14 ·

一家有诚信的企业!

我们的 Coverland 车罩出现问题,该车罩仍在保修期内。 他们与我合作,迅速发出了替换品。 在我们的交流中,他们提到他们现在有了一个防水性能更好的外壳,外部材料升级,内部材料更柔软,并且对接缝处使用的粘合剂和缝合进行了改进。 他们的支持团队告诉我,他们最新、最精致的版本是带有灰色条纹的黑色封面。该版本采用了所有最新的材料和设计改进,并且灰色口音明显更耐褪色。 这就是他们提出的替代品。 我很欣赏他们的客户服务解决流程。

Coverland 回复2026-06-22

Hi, thank you for sharing your experience. We're glad the replacement cover fit your Toyota Sequoia, but we're sorry to hear about the fading you noticed after only a few months of use. We understand how frustrating that can be. We appreciate the opportunity to clarify that for eligible claims within the warranty period, we cover the full cost of the replacement product while customers are responsible for the shipping fee. Thank you for your feedback. It helps us continue improving our products and customer experience. We appreciate your support and hope your replacement cover serves you well for years to come.

D
DE · 写过 2 条评价 · 体验于 2026-06-18 ·

不适用于 BMW 325CID

当我拿到这些时,宝马 2004 325CIC。 这是一辆敞篷车。 他们的网站说它适合。 它到达了,几天后我打开它,这样我就可以阅读说明。 我明白该怎么做了。 但是,它不适合这辆车。 他们的原因非常具体。 1 头枕安装在前排座椅的侧面。 他们在设计中没有考虑到这一点。 我不会按设计工作。 需要对其进行切割才能使其发挥作用。 2 现在我们来看看座椅的后部。 在乘客和驾驶员侧的外侧,都有控制装置将座椅向前移动,以便有人可以进入后排。 这是一辆两门敞篷车。 他们的设计并没有让这项工作顺利进行。 3 对于座椅的底部。 同样,它们的控制装置位于座椅外侧,这并不是他们设计的目的。 他们要你把座位推进去。这是糟糕的设计。 总的来说,这不是一个好的体验。 首先我打电话寻求支持,等待 15 分钟。 挂了。 然后我打电话回来,他们的流程。 搁置20分钟。 从我的标准来看,这不是一家信誉良好的公司。 如果您想购买他们有视频的汽车产品,我敢打赌您不会有问题。 我已向您的客户服务人员提供了您请求的信息。 如果您支持@ coverland.com,您就会收到我的信息。 和这篇评论是一样的。 请提供退货标签并提供您在网站上声明的 100% 退货价值。 您很快回复了此评论,但无法回复电话? 您甚至不会提供姓名。 非常难过。

Coverland 回复2026-06-18

Hi there, Thank you for taking the time to share such detailed feedback. I’m really sorry to hear the covers didn’t work with your BMW, especially with the specific seat design and controls you pointed out. We understand how frustrating it must have been to run into those fitment issues after purchase, and the difficulty reaching support only added to that experience. That’s not what we want for our customers. Your notes about the headrest design and seat controls are very helpful, and we’ll make sure this feedback is shared with our team as we continue improving both our fitment coverage and product design. If you’re able to share your order number, we’ll take a closer look on our end and make sure this is followed up on properly. Thank you again for your feedback.

K
Karen Hawes · 写过 9 条评价 · 已认证 · 体验于 2026-05-07 ·

Coverland 座套物有所值

我在互联网上找到了卡弗兰。我购买了一辆新车,想保护座椅。盖子与汽车相匹配,交货很快,而且安装很容易。我购买了打折的封面,并对价格感到满意。 我会推荐这个系统。

Coverland 回复2026-06-17

Hi Karen, Thank you for sharing your experience. We’re glad to hear the ordering process went smoothly, the covers matched your vehicle well, and that delivery and installation were easy for you. It’s also great to know you were happy with the pricing and overall value. We really appreciate your recommendation and support.

f
fred molis · 写过 1 条评价 · 体验于 2026-06-10 ·

底盖无法安装...

如果不拆下我的 2006 Solara 座椅,就无法安装底盖,需要花费数小时而不是几分钟。 顶部的座椅靠背盖安装得比较松散。 客户服务没有提供任何帮助,但如果我自己处理安装,他们会提供购买价格的 25%。 15分钟安装? 那是个笑话。 由于座椅下半部分周围有塑料,因此导致了问题。 它上面有电动座椅控制装置,并且不允许将松紧带塞在其后面 经过跟进并与客户支持人员合作后,根据我的经验,我们找到了可接受的解决方案。

Coverland 回复2026-06-17

Hi Fred, I’m sorry this turned into such a frustrating experience. Having to remove the seats and spend that much time on installation is definitely not what you were expecting, and I understand why that would be disappointing. The fit concerns you mentioned with the seat back and your experience with customer service are also not what we want for our customers. If you’re able to share your order number, we’ll look into this on our end and make sure it’s followed up on properly so the issue can be resolved. We appreciate you taking the time to share this feedback.

R
Ricardo DeLeon Garcia · 写过 1 条评价 · 已认证 · 体验于 2026-06-12 ·

我喜欢这个网站的易用性……

我喜欢网站订购过程的便捷性。我特别喜欢座椅的质量、感觉和安装的便捷性。我很快就会订购与这套套件配套的后座。你们有 21 款丰田凯美瑞 le 的后座灰色吗?我的凯美瑞还有下拉式扶手座椅,后面有 2 个杯架。你有什么东西可以覆盖它或保护它吗?感谢您制作优质座椅。 里卡多·德莱昂。

Coverland 回复2026-06-15

Hi Ricardo, Thank you for the kind words. I’m really glad to hear the ordering process was smooth and that you’re enjoying the quality, feel, and ease of installation. For the rear seats on your 2021 Camry LE, we do offer matching options depending on availability, including grey. You can check the latest availability directly on our website, as it’s updated with the most current information. As for the rear armrest with cup holder, our design does include coverage when it’s in the stored position, and it can still be accessed using the removable middle section when needed. We truly appreciate your support and look forward to helping you complete your set.

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Alba De Jesus · 写过 2 条评价 · 已认证 · 体验于 2026-06-09 ·

我喜欢我的座套的外观和感觉……

我喜欢我的座套的外观和柔软的感觉。我已经八十岁了,自己安装座套对我来说很容易。说明简单明了。 。我的座位看起来很漂亮。完美贴合。 它们看起来就像我原来的座位。很棒的产品和价格。交货准时

Coverland 回复2026-06-12

Hi Alba, This was such a pleasure to read, thank you for sharing your experience. It’s wonderful to hear the installation was easy for you and that the instructions were clear. We’re especially glad the fit and finish gave your seats that beautiful, original look you were hoping for. Thank you again for your kind words and support, it truly means a lot to us.

T
Terry Maust · 写过 1 条评价 · 已认证 · 体验于 2026-06-12 ·

产品比我预期的要好

产品比我预期的要好。非常合身和外观。座椅靠背易于安装。座椅底部的安装需要做很多工作。但完成后看起来非常合身。安装花了大约两个小时。总体来说很棒。

Coverland 回复2026-06-12

Hi Terry, Really appreciate you taking the time to share this. It’s great to hear the final result came out looking and fitting so well, and that the install on the seat backs went smoothly for you. We also understand the seat bottoms can take a bit more effort, so we appreciate your patience getting everything dialed in. Thanks again for the detailed feedback and support.

T
Tulio Murillo · 写过 3 条评价 · 已认证 · 体验于 2026-06-10 ·

到目前为止工作顺利

到目前为止,工作进展顺利。别忘了?我还在为我的科罗拉多雪佛兰寻找后座,你干得很好。

Coverland 回复2026-06-10

Hi Tulio, Thank you for the kind words and for your continued patience. I know you’re still waiting for the rear seat covers for your Chevrolet Colorado. You can check the latest availability and status directly on our website, as inventory and release timelines are updated there as new information becomes available. We appreciate your support and look forward to getting those rear covers available for you.

B
Brian Stradling · 写过 1 条评价 · 已认证 · 体验于 2026-06-09 ·

对我的购买非常满意

对我的购买非常满意,这些车罩非常适合我的车辆。去卡弗兰的路!你成功了。

Coverland 回复2026-06-10

Hi Brian, Love hearing this, thank you for sharing! We’re so glad the fit came out just right for your vehicle. Really appreciate the support and kind words.

K
K P · 写过 1 条评价 · 体验于 2026-05-24 ·

这些不适合 OEM

这些不适合 OEM。它们在侧面留下很大的间隙,而且头枕的形状也不正确。其中一个座套紧固件直接被撕掉,看起来甚至没有缝上。质量非常便宜,而且有缺陷的商品没有客户服务。不要把钱浪费在这家公司上,他们不支持他们的产品。

Coverland 回复2026-06-08

Hi K P, I’m really sorry to hear about your experience. The fit issues you mentioned, along with the fastener coming off, are certainly not what we expect from our products. I also regret that your interaction with our customer service didn’t leave you feeling supported. That’s not the experience we want anyone to have. We’d like the opportunity to look into this further and make things right. If you could share your order number or contact information, or reach out to us via our support email, we’ll review everything and follow up with you directly to help resolve this properly. Thank you for bringing this to our attention.

T
Tony · 写过 2 条评价 · 已认证 · 体验于 2026-06-04 ·

后座头套...

我非常喜欢这些枕套,除了后头枕套或没有。前排座椅有很酷的头套,靠背只是一块可以翻过来的扁平部件,看起来很可怕。

Coverland 回复2026-06-04

Hi Tony, I really appreciate you taking the time to share your thoughts, and I’m glad to hear you like the covers overall. I’m sorry the rear headrest design didn’t meet your expectations and affected the look in the back seat. That kind of detail really does make a difference in the final result, and I understand your frustration there. We’ve taken note of your feedback and will be reviewing this closely as we continue improving our designs. Thanks again for letting us know how everything turned out.

w
william wilson · 写过 1 条评价 · 已认证 · 体验于 2026-01-29 ·

前排座椅非常合适,而且…

前排座椅非常合适且舒适。我对后座套的布置不太满意。魔术贴还可以,但头枕的盖子可以做得更好

Coverland 回复2026-06-03

Hi William, Thank you for taking the time to share your feedback. I’m glad to hear the front seats fit well and are comfortable. I’m sorry to hear the rear seat setup and headrest covers didn’t fully meet your expectations. We appreciate you pointing that out, and we’ll make sure our team follows up with you shortly to take a closer look and help improve this for you. We really appreciate your support and feedback.

A
Anonymous · 写过 4 条评价 · 已认证 · 体验于 2026-06-01 ·

产品不适合我的车辆

产品不适合我的车辆。我打电话给客户服务部,他们说我有适合我的卡车的正确产品。从字面上看,座椅与加速器和制动踏板后面应该相遇的位置之间有 1/2 英寸的间隙。产生大量运动,并且不像气象技术那样安全。不要浪费你的钱,因为这些都是垃圾而且不合适。如果这是制造缺陷,客户服务不会给我退款或运送新的套件, 客户服务很糟糕,没有帮助,莉兹

Coverland 回复2026-06-03

Hi Toby, I’m really sorry to hear about your experience. It’s understandably frustrating when the fit isn’t right, especially when it affects how secure the product feels. It’s also concerning to hear about the support experience you described. I wasn’t able to locate any previous communication history, so I’d like to connect with you directly to better understand what happened. Since your order is within our standard return window, this is not something we would typically refuse. I’ll be escalating your case and will be reaching out shortly to hear the details and work toward a satisfactory resolution. Thank you for bringing this to our attention.

E
El · 写过 1 条评价 · 已认证 · 体验于 2026-05-28 ·

我收到了 F150 的座套

我收到了 F150 的座套。当推动座椅靠背时,压紧带从座椅底部撕下。质量总体来说都很好。我还在等待我的道奇公羊的座套。 2025 年 3 月订购。 更新:我收到了适用于我的 f150 的新座椅底盖,看起来很棒,感谢您的快速解决。我迫不及待地想尽快看到我的 2008 款道奇公羊的外壳。 Coverland 能够快速解决问题。谢谢你!!!!

Coverland 回复2026-06-03

Hi El, I really appreciate you taking the time to leave this feedback, and I’m sorry to hear about the trouble you ran into during installation with the strap. It’s good to know you’re happy with the overall quality, but I understand how that part of the installation would be frustrating. The delay on your Ram order from March 2025 is also something we want to make sure gets properly addressed. I’m going to have someone on our team review both of these details for you and follow up directly so we can get everything moving in the right direction. Thanks again for flagging this, it genuinely helps us improve.

J
Jamie · 写过 2 条评价 · 已认证 · 体验于 2026-05-27 ·

优秀的产品

优秀的产品,很难找到适合 76 Corvette 的东西

Coverland 回复2026-05-28

Hi Jamie, Thank you so much for the review! Tracking down high quality parts and accessories for a classic like a '76 Corvette is definitely no easy task, so we are absolutely thrilled that we could help you out! We're glad you love the product, and we truly appreciate you choosing Coverland to protect such an iconic ride. Enjoy cruising in your Vette!

D
David Lewis · 写过 2 条评价 · 已认证 · 体验于 2026-05-26 ·

最初还不错 - 但结果非常棒!

最初购买还可以,但产品缺货,必须等待几个月才能收到。 客户服务部的布莱恩联系了我,提供了最新情况,并在延迟问题上与我合作。强烈推荐这家公司,因为他们提供出色的客户服务!

Coverland 回复2026-05-28

Hi David, Thank you for your feedback, and we sincerely apologize for the unexpected delay. We understand how frustrating it is to find out a product is out of stock after your purchase and to face a long wait time. A representative from our customer support team has reached out to you directly via email to provide an update on your order status and explore any alternative solutions or options we can offer you in the meantime. We truly appreciate your patience and understanding.

G
Greg Fast · 写过 2 条评价 · 已认证 · 体验于 2026-05-22 ·

2016 Rogue 脚垫

脚垫非常适合我妻子的车,她很喜欢!

Coverland 回复2026-05-28

Hi Greg, Thank you so much for the wonderful review! We are absolutely thrilled to hear that the floor mats fit your wife’s 2016 Rogue perfectly. Happy wife, happy life there is nothing better than making her daily drive a little better! We truly appreciate you choosing Coverland, and we hope she enjoys them for a long time to come.