# CRI Genetics 评价与评分 > 来源: OK.one — https://ok.one/review/crigenetics.com - 域名: crigenetics.com - 分类: 建筑与制造 - 综合评分: 2.3 / 5 (102 条评价) - 评分分布 5→1 星: 18% / 7% / 11% / 13% / 52% - 所在地: United States · Santa Monica - 数据更新: 2026-08-10 CRI Genetics（crigenetics.com）在 OK.one 的综合评分为 2.3 分（满分 5 分），基于本站收录的 102 条用户评价，属于建筑与制造分类，口碑较差。52% 的评价为 1 星，差评比例偏高；商家回复了 100% 的差评；近 12 个月新增 101 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 很棒的经历 - Bea · 2026-08-09 很棒的体验，我真希望它有一个应用程序而不是一个网址。 ### ★☆☆☆☆ 我在 2026 年 5 月 9 日母亲节买了测试... - Ekim boran Okur · 2026-08-04 我在 2026 年 5 月 9 日母亲节买了测试笔，今天是 8 月 4 日，我的结果还没有出来。浪费了120美元 > 商家回复 (2026-08-04): We're truly sorry to hear about your frustration. We completely understand how disappointing it is to be waiting for your DNA results. We'd be happy to look into your order and provide you with an update. Please send us an email, start a chat with our support team, or give us a call at your convenience. Once we verify your account, we'll be glad to review the status of your DNA test and assist you further. We appreciate your patience and look forward to helping you as quickly as possible. ### ★☆☆☆☆ 信息非常非常少。 - Sally · 2026-08-01 > 商家回复 (2026-08-03): Thank you for sharing your feedback. We understand that you were hoping for more information and appreciate you taking the time to let us know. Please feel free to reach out to us by email, chat, or phone. Our team will be happy to help provide clarification and support. We look forward to assisting you! ### ★☆☆☆☆ 我已经向此发送了许多消息... - Michael · 2026-07-31 我已经向该网站发送了大量消息，并在网上发布了关于 CRI 收到的关于我的担忧和失望的糟糕答复的信息。 根本没有任何帮助的回应...... > 商家回复 (2026-07-31): Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience has been disappointing, and we understand how frustrating that must be. Your concerns are important to us, and we'd genuinely appreciate the opportunity to make things right. If there's anything that remains unresolved, please don't hesitate to contact us by email, phone, or live chat. We'll be happy to review your concerns, answer your questions, and work with you toward a resolution. ### ★☆☆☆☆ 寻找不同的网站。 - chelsea lala · 2026-07-30 > 商家回复 (2026-07-30): Thank you for sharing your thoughts. May we ask what led you to look for a different site? Your feedback is important to us and will help us better understand your experience. If there are any concerns or questions about your account, results, or service that we can assist with, please let us know. We’d be happy to help address them and explore how we can better support you. ### ★★★☆☆ 我发现 DNA 结果有问题，但是…… - Susan Catone · 2026-07-25 我发现 DNA 结果值得怀疑，而且也有点不准确。我发现对于我所付的钱来说，我应该能获得更多的信息。我没有意识到，当你想了解你的音乐能力或其他东西时，你必须在访问该网站时支付额外费用。我想知道我和哪些名人有亲戚关系，但没找到。一切都是额外的。这就像点菜一样。我对这次 DNA 测试感到失望。我现在显然不能推荐它。如果有任何变化，我会更改我的评论。 > 商家回复 (2026-07-27): Thank you for taking the time to share your feedback. We truly appreciate your comments and value the opportunity to assist you. If you have any questions about your results or the features included with your package, we invite you to reach out to us by email, live chat, or phone. Our team will be happy to review everything that's included with your package, explain your reports in detail, and help you get the most out of your DNA results. Our ancestry reports provide a research-grade estimation of your Biogeographical Ancestry with a confidence level of over 90%, which is among the highest standards in the industry. If there's anything you'd like us to clarify or explore further, we're here to help and would be delighted to guide you through your results. ### ★★★★☆ 优秀的客户服务 - Kelly Evans · 2026-07-25 对我的结果感到困惑，但 CRI 完美地解释了它们。 > 商家回复 (2026-07-27): Thank you so much for your kind feedback! We're glad we could help clarify your results and make everything easier to understand. If you ever have more questions about your DNA reports or need assistance in the future, please don't hesitate to reach out. We're always happy to help! ### ★☆☆☆☆ 我相信这家公司完全是一个骗局 - Vicki · 2026-07-20 我相信这家公司完全是一个骗局！我得到了结果，我认为我所支付的费用的很大一部分被“锁定”，他们想要更多的钱来查看它们。我能打开的结果在很大程度上要么是模糊的、笼统的，要么是完全错误的。我有天生的红头发，但他们甚至都做不到。这并不难，你要么有这个基因，要么没有。我要求全额退款，但只得到 40%，我必须为此奋斗！如果他们是一家信誉良好的公司，我会获得 100% 退款。他们让你相信你会得到 80 份“健康”报告。但当我质疑是否有任何健康问题的倾向时，我被告知“我们不提供这种服务”。那么健康报告不就是这样吗？这件事给我上了很好的一课。在你把辛苦赚来的钱交给他们之前，研究、研究、研究一家公司。 对我来说完全是浪费时间和金钱。 > 商家回复 (2026-07-20): Thank you for taking the time to share your detailed feedback. We’re sorry to hear that your experience did not meet your expectations, and we understand how disappointing it can be when results or available reports differ from what you anticipated. We want to assure you that CRI Genetics is a legitimate company, and we are committed to providing customers with meaningful genetic insights based on their DNA analysis. We understand your concerns regarding report availability, locked content, and the information included in your package. Our goal is to provide clear details about the features and inclusions available with each product. As listed on the order page, the Health and Wellness Reports include: Allergy Reports Metabolism Reports Nutrition Reports Weight Loss Reports Wellness Reports Unique Trait Reports Energy Reports Our ancestry reports provide a research-grade estimation of your BioGeographical Ancestry with a confidence level of over 90%, reflecting our commitment to providing scientifically supported insights. Regarding your concern about red hair results, the expression of red hair is influenced by genetics and is not always determined simply by whether a parent or child has red hair. The gene associated with red hair is typically recessive, meaning a person generally needs two copies of certain variants of the MC1R gene for red hair to be expressed. Even if both parents carry a red hair-associated variant, it does not guarantee that every child will have red hair. A child may inherit the variant and carry it without visibly expressing the trait. This means red hair can appear unexpectedly in families after generations without anyone having visible red hair. Your DNA results may indicate that you carry genetic variants associated with red hair, even if the trait is not expressed in you. These variants may potentially be passed to future generations and may be expressed in descendants depending on the combination of variants they inherit. We’re also sorry to hear about your concerns regarding the refund process. We understand the importance of having clear information about refund eligibility and policies. You may review our refund policy here: https://www.crigenetics.com/faq We truly appreciate you sharing your experience. Your feedback helps us identify opportunities to improve and provide a better customer experience. If you have any additional questions or would like us to review your results with you, please feel free to reach out through email, chat, or phone. Our team would be happy to assist. Thank you again for taking the time to share your feedback. ### ★☆☆☆☆ 结果完全是假的 - Kate · 2026-07-19 结果完全是假的。我的父母都在 23andme 上进行了测试，并得到了准确的结果，实际上与他们已知的血统相符。我的结果看起来根本不像他们的！ 这是来自世界各地完全随机且难以置信的群体的混合体。 > 商家回复 (2026-07-20): Thank you for taking the time to share your feedback. We’re sorry to hear that your results did not align with your expectations and understand why this would be concerning, especially when comparing them with your parents’ results. We want to assure you that CRI Genetics is a legitimate company, and our reports are based on the analysis of your own DNA sample. Our ancestry reports provide a research-grade estimation of your BioGeographical Ancestry with a confidence level of over 90%, which is one of the highest standards available in the market. Genetic ancestry results can sometimes vary between testing companies because each company may use different reference populations, databases, algorithms, and methods for analyzing DNA. We would appreciate the opportunity to review your results with you and help explain the findings, including any ancestry groups that may appear unexpected. Our team would be happy to assist through email, chat, or phone—whichever is most convenient for you. Thank you again for sharing your concerns. We value your feedback and would like the opportunity to help provide more clarity about your results. ### ★☆☆☆☆ 这是一个骗局 - cindy · 2026-07-19 这是一个骗局。 他们向您承诺全世界，并给您一张地图和一些与世界上任何人有关的一般信息。 希望我能做一些研究。 我的朋友在另一个网站上以便宜得多的价格买到了同样的东西。 跑步！！！ 希望我能留下零 > 商家回复 (2026-07-20): Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We want to assure you that CRI Genetics is a legitimate company, and we are committed to providing our customers with reliable genetic insights and a quality experience. We’d also like to clarify that our reports are not simply general information that applies to anyone. Our ancestry reports are based on the analysis of your own DNA sample and provide a research-grade estimation of your BioGeographical Ancestry with a confidence level of over 90%. This represents one of the highest standards available in the market and is designed to provide personalized insights based on your unique genetic profile. We would appreciate the opportunity to better understand your experience, answer any questions you may have, and provide further clarification regarding your results. Please feel free to reach out to us through email, chat, or phone at your convenience. Our team would be happy to assist and address any concerns you may have. Thank you again for sharing your feedback. We value the opportunity to support you. ### ★☆☆☆☆ CRI Genetics“诱饵和转换”并在取消后继续收取订阅费用 - Patricia DeHaan · 2026-07-17 有人警告我他们的诱饵和转换做法，但由于我最初没有注册亲属发现者，我最初对整体遗传信息感到满意，并被告知亲属发现者很快就会推出。我收到通知说我有一个新亲戚（表弟）。我立即注册了 All Access。第一个表弟失踪了，我被告知当时无法使用“亲属查找器”。好吧，骗我一次。我很生气，并被指示填写一堆“权限等......”并注册 All Access Plus。不同的订阅，所以我不得不取消第一个......没有一个近亲再次出现。我提前取消了两个订阅，并认为“活到老，学到老”。 他们刚刚向我收取了一个多月前取消的订阅费用。我想十月份我会再做一次 > 商家回复 (2026-07-17): Thank you for sharing your feedback. We appreciate the opportunity to address your concerns. To help us better understand your situation, please reach out to us by email, chat, or phone so we can review your account together. If you've previously contacted us, please let us know whether you had the opportunity to reply to our follow-up email. In many cases, we send a follow-up to confirm how you'd like to proceed, and we wait for your response before making any changes to an account or subscription. Regarding Relative Finder, a sample profile may temporarily appear while your matches are being processed. This processing can take up to 45 days, after which your actual DNA matches are displayed. We're committed to reviewing your account carefully, answering any questions you may have, and working with you to find the best possible resolution. We look forward to assisting you. ### ★★★★★ 简单快捷 - Kim · 2026-07-16 简单快捷，整个沟通非常棒。我希望家人能够访问所有 DNA 数据，而不仅仅是 CRI 的数据。那将是最有帮助的。 > 商家回复 (2026-07-16): Thank you for taking the time to share your feedback. We’re glad to hear that you found the process easy and that our communication throughout your experience was helpful. Regarding your suggestion about allowing family connections to access all DNA data, we understand how valuable it can be to share genetic information with loved ones and explore family connections. Currently, DNA data access is available through CRI Genetics and with individuals who have provided consent to share their information. This helps us protect our customers’ privacy and ensure that each person has control over how their genetic information is used and shared. Genetic data is highly personal, and maintaining consent-based access allows us to respect each customer’s privacy preferences while still providing opportunities for connections among those who choose to participate. We truly appreciate your feedback and will share your suggestion with the appropriate team as we continue looking for ways to improve the customer experience. Thank you again for your support and for being part of the CRI Genetics community ### ★☆☆☆☆ 我无法注册套件 - Walter Lathy Psy.D LMFT · 2026-07-11 我无法注册该套件。 当我输入代码时，我收到消息“无法注册”。 如果我再试一次，我会收到一条单击消息，表明我不是机器人。 但我仍然无法注册该套件。 有一个人工智能聊天助手，但他们想要 5 美元的服务费。 我已经花了超过 130 美元、137 美元，我想，所以我不会再花 5 美元被这家公司欺骗。 > 商家回复 (2026-07-13): Thank you for reaching out and sharing your experience. We understand how frustrating it can be to encounter issues while trying to register your kit, especially after you’ve already invested in your DNA testing journey. We're here to help and make sure we address your concerns. We’d like to clarify that our customer support chat is available free of charge, and you do not need to pay an additional fee to receive assistance from our team. We’d be happy to help you resolve the registration issue. Please feel free to continue chatting with us, send us an email or call us—whichever option is most convenient for you. We truly value you as a CRI Genetics customer and appreciate the opportunity to assist you. Our goal is to help you successfully register your kit and continue your DNA testing experience. We look forward to helping you. ### ★☆☆☆☆ 如果我可以给负星 - Save your money · 2026-07-09 如果我可以给负星，我会的！ 我的报告完全错误，说一位祖父母（出生于 1870-1945 年）是汉人，一位祖父母（出生于 1870-1945 年）是孟加拉人。 我个人认识我的 4 位出生于 1880 年代的祖父母，他们中没有一个人属于这两个国家。 不要浪费你的钱，CRI 完全是一个骗局。 此后就没有什么值得一读的了。 > 商家回复 (2026-07-09): Thank you for taking the time to share your feedback. We're truly sorry to hear that your results did not meet your expectations. We understand how concerning it can be when your ancestry report doesn't seem to align with your family history. We want to assure you that we are a legitimate company, and we take the accuracy and quality of our reports very seriously. Our ancestry reports provide a research-grade estimate of your biogeographical ancestry with a confidence level of over 90%, which is among the highest standards in the industry. We'd truly appreciate the opportunity to review your results with you and better understand your concerns. Please feel free to send us an email, start a chat with us, or give us a call—our team will be happy to take a closer look at your report, answer your questions, and discuss your results in more detail. Your feedback is important to us, and we appreciate the opportunity to assist you. We look forward to hearing from you and helping in any way we can. ### ★☆☆☆☆ 我的问题多于答案 - Ms Deb · 2026-07-04 我的问题多于答案。我期待着父亲和母亲血统的崩溃😞 > 商家回复 (2026-07-06): Thank you for sharing your feedback. We're sorry to hear that your results left you with more questions than answers. We understand that you were hoping to see a detailed breakdown of your maternal and paternal ancestry. Regarding the maternal and paternal breakdown, our ancestry estimates are generated by analyzing your DNA as a whole. We cannot reliably determine which portions of your ancestry were inherited from your mother's side versus your father's side. To ensure the accuracy of your results, we do not separate ancestry by parent when the available data cannot support it with confidence. Please send us a chat, email, or give us a call at your convenience so we can look over your account, answer your questions, and explain your reports in greater detail. We're committed to helping you better understand your reports. We look forward to hearing from you and assisting you further. ### ★☆☆☆☆ 支付全价会员资格并… - Logan Calvo · 2026-07-03 已支付全价会员资格，但仍需购买额外积分才能阅读报告。获取报告的响应非常慢。看起来像是一个骗局，旨在诱骗您花越来越多的钱。 > 商家回复 (2026-07-06): Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience hasn't met your expectations. We understand how frustrating it can be when things aren't as clear or seamless as you expected. We want to assure you that CRI Genetics is a legitimate company committed to providing quality DNA testing services and supporting our customers every step of the way. We value your trust and would appreciate the opportunity to address your concerns. Please send us an email, start a chat with us, or give us a call at your convenience so we can review your membership, explain your membership benefits, and address any questions you may have about your reports or account. Our team is committed to finding the best possible solution and ensuring you receive the value you expect from your membership. Thank you for giving us the opportunity to assist you. We look forward to hearing from you soon! ### ★★★★★ 健康报告非常... - Grace Brown · 2026-07-01 健康报告非常有帮助。我以为我有麸质不耐症，但从报告中发现，这种可能性很低，但我对小麦过敏的可能性很高。所以我注意了我对小麦以外其他来源的麸质的反应。总之我没有正常的反应。 此外，线粒体测试确实让我看到了我母亲那边的祖先。它也帮助我知道了秘鲁与我母亲的联系。因为印加木乃伊女孩和我有相同的单倍群。非常有趣。我很高兴我做了比基本 DNA 测试更多的事情。 > 商家回复 (2026-07-01): Hi Grace! Thank you for sharing your experience with us! We’re so glad to hear that the reports helped you gain new insights into both your wellness and maternal ancestry. It’s wonderful that the additional reports gave you a deeper understanding of your DNA journey and helped you explore those connections. We truly appreciate you being part of CRI Genetics! Don't hesitate to reach out to us should you have any concerns. ### ★★★★☆ 给出一个价格来包含您的所有… - Brian Unger · 2026-06-30 给出一个价格即可包含您的所有包裹！ > 商家回复 (2026-06-30): Thank you for your feedback—we understand your concern. We do offer one-time packages, but we also have subscription options available that provide ongoing access and updates once your initial reports are completed. This allows you to continue receiving new or additional insights as more features and data become available over time. ### ★☆☆☆☆ 不良规格 - Grace Brouwer · 2026-06-27 规格不好，它只是说东方斯拉夫。你真的就不能说得更具体吗？加 100 美元可以暂时解锁亲属查找器？我的意思是一切都是额外费用。 > 商家回复 (2026-06-29): Thank you for taking the time to share your feedback—we truly appreciate it. Regarding your ancestry results, we prioritize accuracy over excessive precision. The regional breakdowns we provide are carefully selected to maintain a 90%+ accuracy rate, which ensures the most reliable interpretation of your DNA based on current reference data. We understand the desire for more granular detail, and we are continuously working on expanding and improving our regional breakdowns. When new, more specific categories become available, we’ll be sure to notify customers. As for Relative Finder, this feature is typically included as part of our 1-year subscription, which provides access to all available reports and tools during the membership period. If you’re unsure about what is included in your specific package or whether any promotions apply to your account, please feel free to reach out to us via email, chat, or phone so we can review your account details and assist you directly. We appreciate your feedback, and it helps us continue improving both our services and customer experience. ### ★★☆☆☆ 通用信息太花钱了…… - JW Smith · 2026-06-25 通用信息太贵了，而且他们不断地发送营销电子邮件来吸引您购买更多产品。 > 商家回复 (2026-06-25): Thank you for taking the time to share your feedback with us. We truly appreciate hearing your thoughts and value your input. At CRI Genetics, we value accuracy over precision, and our selected regions allow us to maintain a 90%+ accuracy rate in our ancestry reports. We are continually working to improve our offerings and plan to provide further breakdowns in future updates. You will be notified once new features become available. We completely understand your concern regarding marketing emails. If you ever prefer not to receive promotional communications, you can easily unsubscribe at any time. --- - 全部评价与筛选: https://ok.one/review/crigenetics.com - JSON 接口: https://ok.one/api/companies/crigenetics.com - 评分口径与数据来源: https://ok.one/methodology/