# Cuddle Clones 评价与评分 > 来源: OK.one — https://ok.one/review/cuddleclones.com - 域名: cuddleclones.com - 分类: 动物与宠物 - 综合评分: 4.2 / 5 (101 条评价) - 评分分布 5→1 星: 74% / 6% / 0% / 2% / 18% - 所在地: United States · Akron - 数据更新: 2026-08-10 Cuddle Clones（cuddleclones.com）在 OK.one 的综合评分为 4.2 分（满分 5 分），基于本站收录的 101 条用户评价，属于动物与宠物分类，口碑良好。80% 的评价为 4 星及以上，18% 为 1 星；商家回复了 100% 的差评。数据最后更新于 2026-08-10。 ## 最新评价(第 1/6 页) ### ★★★★★ 我为我们的猫订购了一只克隆猫…… - Bry Ske · 2026-08-04 我为我们去世的猫订购了一只克隆猫。他们非常正确。 我最初给了它 4/5 星的评论（如果可能的话会给 4.5 星）我的猫有很多不同的图案和颜色，所以我很容易看出让他完美是一项艰巨的任务。他们错过了一些非常小的色块，根本没有什么大不了的。我写了评论，他们提出免费调整。这家公司支持他们的工作，作为客户我真的感受到了关心。他们只是想让我对我的购买感到满意。 话虽这么说，我会 100% 再次从他们那里订购，这是非常值得的，他们做得非常出色。 > 商家回复 (2026-08-05): Hi, Thank you so much for taking the time to share your experience and for your thoughtful review. We're truly honored that you trusted us to create a keepsake of your beloved cat, and we're so glad to hear that you felt cared for throughout the process. Your kind words about our team and our commitment to making things right mean a great deal to us. We sincerely appreciate your support and are grateful that you would choose Cuddle Clones again in the future. Thank you for giving us the opportunity to create something so meaningful for you. Warmly, Cuddle Clones Team ### ★☆☆☆☆ 丑陋的 - Merilou Jenkins · 2026-07-10 可怕，可怕，丑陋，而且极其令人失望。我支付了 300 多美元，并向他们的“艺术家”发送了大量照片来创建我的拥抱克隆。这张脸和我家狗的脸完全不同。眼睛歪了，眼睛太小了，鼻子太长了，“额头”太短了，斑纹不对等等。我已经联系过他们很多次了。 。 .没有回应。我想要修好或者退款！！ > 商家回复 (2026-07-27): Hi, We are truly sorry to hear how disappointed you were with your Cuddle Clone, and we sincerely apologize both for the issues with your plush and for the delay in getting back to you. We completely understand how upsetting this experience has been, especially after the care you took in providing photos and placing your trust in us. After reviewing our records, we can see that your case has since been responded to and that our team has been working with you directly to address your concerns. We're glad we were able to connect with you and help work toward a resolution. Your feedback is incredibly important to us, and we appreciate the opportunity to make things right. Thank you for giving us the chance to assist you, and we hope the resolution provided reflects our commitment to your satisfaction. Kind regards, The Cuddle Clones Team ### ★★★★☆ 总体来说很满意，但对溢价的期望更高 - Lauren · 2026-06-26 总体很满意，但对价格的期望更高一点 总的来说，我对我的拥抱克隆非常满意，我一定会保留它。它给我带来了安慰，也让我想起了我美丽的新星。 客户服务非常出色，值得 5 颗星。在整个过程的每个阶段我都会随时了解情况，我的订单很快就完成了，而且与我打交道的每个人都很友好和专业。 我总体给予 4 星的原因很简单，因为考虑到高昂的价格，我希望得到一个更精确的复制品。诺瓦有非常突出的眉毛，但没有像我希望的那样完全被捕捉到，她的尾巴是乌黑的，而克隆人的尾巴颜色要浅一些，而且她屁股上的小白斑也被遗漏了。这些都是小细节，但正是它们造就了 Nova，Nova。 也就是说，我知道她的外套图案相当复杂，我真的很感激创造她所付出的努力。他们漂亮地捕捉到了她的小斑点和白皙的脖子，这是她最容易辨认的一些特征。看着她，我绝对能看出诺瓦的相似之处。 我见过一些与真实宠物几乎一模一样的拥抱克隆，还有一些则更加相似。我认为这可能取决于标记的复杂程度。 总的来说，我绝对推荐拥抱克隆。他们的客户服务非常好，质量也很可爱，虽然我希望价格能更接近一点，但我仍然很感激能为我的女儿拥有这样一个特殊的纪念品。 谢谢你，拥抱克隆。 > 商家回复 (2026-06-29): Thank you so much for taking the time to share such a thoughtful and balanced review. We're truly honored that your Cuddle Clone brings you comfort and serves as a special reminder of your beautiful Nova. It means so much to us to know that our team was able to provide you with a positive experience throughout the process, and we'll be sure to share your kind words with our customer service team. We also sincerely appreciate your honest feedback regarding Nova's eyebrows, tail color, and the small white patch. We understand that it's often those unique little details that make each pet so special, and your comments help us continue improving our craftsmanship. It means a great deal to hear that you can still see Nova's likeness in her clone and that features like her distinctive spot patches and white neck were captured well. Thank you for recognizing the care and effort our artists put into creating each keepsake. Thank you again for your recommendation and for trusting us with such an important tribute to Nova. We hope her Cuddle Clone continues to bring you comfort and happy memories for many years to come. ❤️ ### ★★★★★ 全程优质的客户服务 - Lisa Salinas · 2026-06-17 全程优质的客户服务。团队非常照顾我们和我们的愿望。我会把他们推荐给任何人！我们一定会再次使用这项服务。谢谢 > 商家回复 (2026-06-18): Hi Lisa, We appreciate this kind feedback! Thank you! ### ★☆☆☆☆ 度过了我一生中最痛苦的时刻之一，并使情况变得更糟 - Stefanie · 2026-06-16 拥抱克隆人经历了我一生中最痛苦的时刻之一，并使情况变得更糟 我在哀悼失去我心爱的狗的同时，从拥抱克隆公司订购了这款产品。我没有买新奇的东西。我信任这家公司一些深切的情感：对我像家人一样爱的宠物的纪念。 相反，我得到的是延误、糟糕的沟通、看起来完全不像我的狗的预览，以及感觉被操纵和完全不可接受的批准过程。 第一次预览花了几周时间才到达。当我终于看到它时，我感到震惊。它看起来不像我的狗。甚至还差得远。当你悲伤时，看到你失去的宠物的糟糕版本不仅仅是“令人失望”。这是内脏。 我提交了修改后的照片，并希望在任何内容投入生产之前看到更新的预览。这就是修订的全部要点。相反，大约三个月后，我收到一封电子邮件，说如果他们没有收到我的消息，他们将认为我修改后的图片已获得批准 - 但他们从未向我发送修改后的预览图片以供批准。 然后，在我批准任何修订版本之前，我收到另一封电子邮件，说订单已经在生产中。 这不是合法的批准程序。这是在推动订单完成，并希望顾客太疲惫、太悲伤或太疲惫而无法抗拒它。 在我看来，这家公司应该为它处理悲伤的宠物主人的方式感到羞耻。他们直接向伤心欲绝的人进行营销，预先付款，拖延沟通，提供可能看起来不像宠物的预览，然后在没有明确批准的情况下继续前进。 我希望在订购之前能够更仔细地研究它们。他们的 BBB 评级和投诉是一个重大危险信号，根据我的经验，我理解原因。 这不仅仅是糟糕的客户服务。这感觉就像一家公司从悲伤中获利，但却未能提供他们所宣传的关怀、准确性和透明度。 买家要小心。如果您因失去宠物而悲伤，请保护自己。不要将你的金钱、你的记忆或你的心托付给拥抱克隆。 > 商家回复 (2026-06-16): First, I want to sincerely apologize for the experience you've had. I understand that this order was much more than a product purchase—it was a memorial for a beloved pet, and I'm truly sorry that the process did not feel as smooth or reassuring as you expected. After reviewing your case, I believe there has been a misunderstanding regarding the preview and approval process. When you received the initial sneak preview and provided feedback, our team took your concerns very seriously. Because there were significant changes requested, rather than making minor adjustments, our artists decided to remake the clone from scratch in an effort to achieve a much better likeness to your pet. The purpose of our sneak preview program is to ensure our customers are heard, and when feedback indicates that a clone needs substantial improvements, we have no issue remaking it entirely. Unfortunately, this does extend the production timeline, which is what occurred in your case. I also want to clarify that your order was not approved without your consent. The clone was being remade based on your feedback and was not finalized under the original preview approval. However, as requested, your order has now been canceled. I have reviewed your account and can confirm that a full refund has been issued. We sincerely regret that this experience did not meet your expectations. While we understand that doesn't undo the frustration you experienced, I do want you to know that we take customer feedback very seriously and work hard to ensure each clone matches the pet as closely as possible. When a customer is unhappy with a preview, we are always willing to continue working on it, including remaking the clone entirely when necessary. Again, I am very sorry for the disappointment and frustration this process caused. ### ★☆☆☆☆ 在为已故宠物订购克隆拥抱之前，请阅读我们的经验 - Jillian Haslam · 2026-05-29 在失去心爱的宠物后，我们订购了一个克隆拥抱器，希望它能在我们生命中最痛苦的时期给我们带来一些安慰。 营销、沟通和建设创造了巨大的期望。我们一再被引导相信，当我们打开盒子时，我们会欣喜若狂，许多顾客在再次看到他们的宠物时会流下幸福的泪水。 可悲的是，我们的经历完全相反。 当克隆人到来时，我们感到震惊和心碎。我们宠物的任何一个定义特征都没有被准确捕捉到。眼睛、脸、耳朵、表情、比例和整体外观与我们提供的照片完全不同。我们看到的不是我们心爱的伴侣，而是我们几乎认不出来的东西。 也许最大的失望是产品本身的质量和感觉。尽管名称为“拥抱克隆”，但我们收到的克隆体非常坚硬，而不是柔软、舒适或可爱。如果我们事先知道这一点，将会极大地影响我们的购买决定。 作为悲伤的宠物主人，我们全心全意地投入到这个过程中，分享了无数的照片并相信所做出的承诺。结果让我们比以前更加沮丧。我们不仅为克隆本身支付了大量费用，而且还被要求支付海关费用。 这不仅仅是一次令人失望的购买。这是一种情感体验，让我们在最脆弱的时候感到失望。 我们知道每件定制产品都是主观的，但在我们的例子中，克隆与我们的宠物几乎没有相似之处，以至于打开包装确实令人痛苦。 我们强烈鼓励任何考虑这项服务的人仔细管理他们的期望，并了解最终产品可能与所提供的照片看起来非常不同。 > 商家回复 (2026-06-01): Thank you for sharing your honest feedback. We are truly sorry to hear that your Cuddle Clone did not bring the comfort you were hoping for during such a painful time. We understand how emotional and meaningful these orders are, especially when they are created in memory of a beloved pet. It’s very upsetting to hear that the final result did not reflect the features, expression, or likeness you were expecting, and that the feel of the plush was not what you had hoped for. We sincerely appreciate you taking the time to share your experience. Feedback like this is important to us and helps us better understand where we need to improve, especially in setting expectations and continuing to refine the customer experience. ### ★☆☆☆☆ 在困难时期，令人失望的相似度和糟糕的退款流程 - Harvey · 2026-05-22 我订购了一个定制的毛绒克隆我的狗贝利，它刚刚去世。相似度确实令人失望——面部标记被部分捕捉到，但鼻子和口吻看起来一点也不像她，很普通，像玩具，而不是真正的相似。 当我联系客户服务部门要求退款时，他们分别尝试了三次，让我接受更少的金额——提供更改，然后部分退款 50%——最后才处理退货。 虽然他们确实退还了商品成本，但他们拒绝退还运费，尽管该产品与我所描述的宠物不完全相似。对于在我一生中最困难的时期购买的一件纪念物品来说，整个经历是不足的。 省钱，找一家规模较小的专业制造商，他们会花时间制作正确的相似品。 > 商家回复 (2026-05-26): We’re truly sorry to hear that your experience with Bailey’s plush clone added disappointment during such a difficult time. We understand how meaningful these memorial pieces are, and we never want a customer to feel that we fell short in honoring their pet’s memory. After reviewing your order, we can confirm that your plush itself was fully refunded in accordance with our policy. We also made an exception by allowing you to keep the item so you would not have to go through the stress, costs, and inconvenience of an international return process. We understand that our team also offered options such as alterations and a partial refund before processing the full refund. Those options are intended to provide customers with alternatives many find helpful, but we completely respect that they were not the right solution for you in this case. While international shipping charges are non-refundable under our policy once the order has been shipped, we truly regret that the final product did not meet your expectations. We appreciate your honest feedback and will continue using experiences like yours to improve both our craftsmanship and customer experience moving forward. ### ★☆☆☆☆ 不仅是劣质产品，而且是害虫 - rich shufro · 2026-05-10 商品质量非常差，不仅在照片上，而且在整体材料等方面。将它们扔掉。但也许更糟糕的是数百封电子邮件的持续轰炸。 我已经很好地要求将其删除，但得到的保证是没有结果。向不喜欢您产品的人发送电子邮件有何意义？ 你不仅是一个劣质产品，而且是一个害虫。参考下面的答案，如果您想要更好的客户关系，只需将我从您的列表中删除即可。 自从写这篇评论以来，又收到了大约 10 封电子邮件。 > 商家回复 (2026-05-11): Thank you for your honest feedback. We’re very sorry to hear the product did not meet your expectations in both quality and materials, and we also understand how frustrating the repeated emails have been. We appreciate you taking the time to share your experience, as feedback like this helps highlight where we need to improve — not only in our products, but also in how we communicate with customers. ### ★★☆☆☆ 最终产品很糟糕 - 客户服务很棒 - Not a happy customer · 2026-05-06 我收到的产品看起来一点也不像我的狗。 我非常失望。 有人向我提出了修改要求，但由于第一次尝试非常糟糕，而且与我的狗的样子相差甚远，我拒绝了并要求退款。 客户服务非常棒，我的退款在​​我发送电子邮件请求后几分钟内就得到了处理。 请注意，如果您批准更改，您将放弃 100% 退款保证。 遗憾的是制作团队没有花时间制作一个像样的狗复制品，而是忽略照片并做自己的事情。 这只狗不仅不像我的狗，甚至不像它的品种。 不建议从这家公司购买，但非常感谢我收到的客户服务并获得全额退款。 > 商家回复 (2026-05-06): We truly appreciate you taking the time to share your honest feedback, and we’re very sorry to hear that the final product did not meet your expectations. We understand how disappointing it is when something so meaningful does not capture the resemblance you were hoping for. While we’re glad our customer service team was able to assist quickly and process your refund promptly, we also recognize your concerns regarding the production outcome and alteration process. Feedback like yours is important and is shared internally as we continue working to improve both our craftsmanship and overall customer experience. Thank you again for giving us the opportunity and for acknowledging the support you received from our team. ### ★☆☆☆☆ 欺诈性加急费 - Seth · 2026-04-29 我支付了一笔加急费，以便在两周内生产出我的订单。两周后，该公司生成了 USPS 运输标签。然而，美国邮政追踪表明，他们已经两周没有收到发件人发来的物品了——只生成了运输标签。 Cuddle Clones 拒绝退还加急费，声称仅生成运输标签就意味着订单已进入运输流程。这是一种在没有真正满足加速生产期限的情况下收取加急费的欺诈方式，并试图通过在不运送产品的情况下制作 USPS 运输标签来欺骗消费者。 > 商家回复 (2026-04-30): Hi Seth, Thank you for taking the time to share your experience—we understand how frustrating this situation must feel. We want to clarify that our rush service applies specifically to the production timeline. This means your order is prioritized to be completed within the selected timeframe, but it does not include expedited shipping or guarantee a delivery date. Because our plush clones are shipped from our overseas production facility, there is a portion of transit where tracking may not update. USPS tracking typically begins once the package arrives in the United States and is scanned into their system. During this time, your order is still in transit internationally, even if updates are not yet visible. We understand how the timing and tracking visibility can create confusion, especially after selecting a rush option. Your feedback is important, and we will continue working to make this distinction clearer so expectations are better aligned moving forward. ### ★★★★★ 今天收到了 dottys 克隆，什么…… - charlotte reade · 2026-04-24 今天收到了 dotty 的克隆，我能说什么，但是哇，当我看到她时我哭了，它是她的两倍，包括她的尾巴和皮毛，非常值得 8 周的等待 六个月前失去我的灵魂狗后，这让我再次微笑 感谢所有参与 dottys 克隆的人 > 商家回复 (2026-04-24): Thank you so much for sharing this with us 🐾 Reading your words truly means the world to our entire team. We know how deep that loss runs, and it’s incredibly special to hear that Dotty’s clone was able to bring you a moment of comfort and a smile again. That’s exactly why we do what we do. We’ll be sure to pass your kind message along to everyone involved in creating her—our artists put so much care into every detail, and knowing she felt like Dotty’s double makes it all the more meaningful. Thank you for trusting us with something so important 🐶 ### ★★★★★ 很棒的服务！ - Kadie Fortt · 2026-04-07 这次体验非常容易完成，我很欣赏一路上的更新。拥抱克隆正是我所希望的。在我童年的狗不幸去世后，我订购了这个，我很感激能拥有他的小版本！这是一件昂贵的事情，但我认为这对于那些想要这样做的人来说很棒，并且考虑到艺术性和最终产品，我认为价格相当合理。 > 商家回复 (2026-04-07): Hi Kadie Thank you so much for your kind words 🐾 It truly means the world to us to be part of honoring your childhood dog’s memory. We’re so glad the process felt easy and that the final piece met your expectations—that’s always our goal. We understand how meaningful (and emotional) these keepsakes are, and we’re grateful you trusted us with something so special. Thank you again for sharing your experience 🤍 ### ★★★★★ 他们所做的超出了我所能描述的…… - April Bujnowski · 2026-03-25 他们所做的事情超出了我可以用言语表达的范围。 他们把我在世界上最好的朋友还给了我。 我有我的克隆人要珍惜我的余生，他们的每一个纤维点都完好无损！！！！ 我高兴极了。 我本来有点担心成本，但现在我看到他们做的东西，每一分钱都值得！！！！ > 商家回复 (2026-03-26): Thank you so much for sharing this — it truly means the world to us 🐾 We know how special that bond is, and hearing that your clone brought your best friend back to you in such a meaningful way is exactly why we do what we do. Our artists put so much care into every detail, and it’s incredibly rewarding to know it made you feel this way. We’re so grateful you trusted us with something so important, and we’re honored to be part of keeping that love close to you 💛 ### ★★★★★ 抓紧我的天气 - Glyn · 2026-03-24 我收到的详细答案写得很好。我喜欢那个。我觉得他们的产品的答案是诚实的。我问羊毛裤有多厚。我的回答是，在我居住的山里穿它们会很好。但他们不会那么温暖。我住在海拔大约 3500 英尺的地方。他们说冬天我必须在里面穿点东西。考虑到上个月是 (-20)。我对一切都感到冷淡。 > 商家回复 (2026-03-24): Thank you so much for your thoughtful feedback—we really appreciate you taking the time to share your experience! 🐾 We’re glad to hear that our response felt honest and helpful. We always want to be as transparent as possible so you can find what works best for your needs. It sounds like you’re dealing with some seriously cold temperatures where you live, and you’re absolutely right—our fleece pants are cozy, but in extreme conditions like -20°, layering is definitely the way to go. We truly appreciate you sharing this perspective, as it helps other customers make informed decisions too. Stay warm out there! 🐶❄️ ### ★★★★★ 我发送了有关我的订单的问题... - Melissa Land · 2026-03-23 我发送了有关我的订单的问题，并很快收到了回复的电子邮件。 > 商家回复 (2026-03-23): Hi Melissa, Thank you so much for taking the time to share this! 😊 We’re really glad we could get back to you quickly and help with your order. If you ever need anything else, we’re always here to help! ### ★★★★★ 我们迫不及待地想见到我们珍贵的贝拉…… - Lisa Callahan · 2026-03-23 我们迫不及待地想再次见到我们珍贵的贝拉。我们意外地失去了她。前一天她还好好的。它把我们的心分成两半。她让我们的房子充满了欢乐。我们从她七周大的时候就开始养她了。迫不及待地想再次见到她。我们之前还有另外两只狗。我们可能也会为他们做同样的事情。也向他们致敬。感谢你们为让人们从可怕的损失中恢复过来所做的一切。再次感谢您 > 商家回复 (2026-03-24): Hi Lisa, Thank you so much for sharing Bella’s story with us 🐾 We are so incredibly sorry for your loss. Losing a beloved companion so suddenly is truly heartbreaking, and it’s clear how deeply loved Bella is. From just 7 weeks old, she grew up surrounded by your love and filled your home with so much joy—that kind of bond never fades. It means a lot to us that we can play even a small part in helping honor her memory. We’re honored to help you keep Bella close, and we would be just as honored to do the same for your other precious pups when you’re ready. Sending you comfort during this difficult time 🐶 ### ★★★★★ 不要犹豫。 立即订购！ - Bridgit Brown · 2026-03-22 订购我的拥抱克隆非常容易。当我下订单后有疑问时，客户服务非常出色。响应迅速、贴心且专业。 > 商家回复 (2026-03-23): Hi Bridgit. Thank you so much for your kind words and for your recommendation! We’re so glad to hear that your ordering experience was smooth and that our team could provide prompt, caring, and professional support when you needed it. That truly means a lot to us. We appreciate you taking the time to share your experience 🐾 ### ★★★★★ 感人的产品和伟大的公司 - Kelcey · 2026-03-22 这家公司非常友善，细心，而且很容易合作。对于任何拥有或失去亲爱宠物的人来说，拥抱克隆都是一份令人惊叹的情感礼物。我为一位朋友买了一只作为圣诞节礼物，送给她的老狗，它仍然和我们在一起，但已经接近生命的尽头。她非常喜欢她的克隆人拥抱！ > 商家回复 (2026-03-23): Hi Kelcey, Thank you so much for your kind words — this truly means the world to us. We’re honored to be part of such a meaningful and emotional gift, and it’s so special to hear how much your friend loves her Cuddle Clone. Creating something that celebrates the bond people share with their pets, both past and present, is at the heart of what we do. We’re so grateful you chose us for such an important moment 💛 ### ★★★★★ 我的车苏菲拥抱克隆 - Sherri Black · 2026-03-20 您需要发送几张您宠物的照片，以便他们可以重新制作它。他们通过电子邮件联系了我先生，并要求我在她回来时发送一张照片，这样就可以完美了。他们做得非常出色。我的拥抱克隆看起来和我的猫一模一样。毛皮颜色相同，融合完美，长度如果毛皮。 所有看过的朋友都给我留下了深刻的印象。有些人认为我把她的标本剥制了，她看起来很真实。看到她让我感到安慰，就好像她仍然和我在一起一样。 100% 满意，如果可以的话，我们会给予高于 5 星的评级！ 雪莉·布莱克 > 商家回复 (2026-03-23): Thank you so much, Sherri, for sharing this beautiful message. We’re truly honored to have been part of creating something so meaningful for you. Hearing that Sophie’s Cuddle Clone brings you comfort and feels so lifelike is exactly why we do what we do. Our artists put so much care into every detail, and it means the world to know it made such an impact. We’re so grateful for your support and for trusting us with such a special memory 🐾 ### ★★★★★ 卓越的品质和服务 - Deirdre Rogusky · 2026-03-19 这是我的第二个订单。每个人都反应灵敏、专业且充满爱心。他们的工作质量非常出色！黑猫很难捕捉，但他们做到了！我还没见过第二只，但第一只看起来和我心爱的猫一模一样。 > 商家回复 (2026-03-19): Thank you so much for your kind words 🐾 It truly means the world to us that you came back for a second order. We know how special black cats are and how important it is to capture their unique features, so we're incredibly happy to hear your first Cuddle Clone felt just right. We can't wait for you to see your second one 💛 --- - 全部评价与筛选: https://ok.one/review/cuddleclones.com - JSON 接口: https://ok.one/api/companies/cuddleclones.com - 评分口径与数据来源: https://ok.one/methodology/