# Currency.com 评价与评分 > 来源: OK.one — https://ok.one/review/currency.com - 域名: currency.com - 分类: 金钱与保险 - 综合评分: 4.4 / 5 (100 条评价) - 评分分布 5→1 星: 72% / 13% / 3% / 2% / 10% - 所在地: United States - 数据更新: 2026-08-10 Currency.com（currency.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 100 条用户评价，属于金钱与保险分类，口碑良好。85% 的评价为 4 星及以上，10% 为 1 星；商家回复了 92% 的差评；近 12 个月新增 1 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/5 页) ### ★☆☆☆☆ 公司资金无理被扣押超过15天 - Mael Bisson · 2026-05-04 我公司的资金在Currency.com 上被冻结超过15 天，没有任何正当理由，也看不到解决方案，因此我写这篇评论是作为最后的手段。 我在很短的时间内两次提供了他们合规团队要求的每一份文件，包括合同、发票、银行对账单、公司文件和详细的书面说明。我超出了任何客户应该提供的合理预期。作为回报，我收到的答复含糊其辞，没有具体的时间表，我的商业资金仍然被冻结。 作为企业账户持有人，这对我的运营、履行供应商义务和管理公司的能力产生了直接而严重的影响。他们的支持团队无法通过电话联系，他们的合规团队连续几天不回复电子邮件。 我现已正式通知直布罗陀金融服务委员会（GFSC）及其监管机构，并已指示法律顾问。我公开分享这一点，以便其他企业在将公司资金委托给这个平台之前了解这一点。 Currency.com，您正在劫持一家公司的资金。这是不可接受的 ### ★★★★★ 服务好 - Simon Ginzburg · 2025-07-31 干净的用户体验。快速优惠。总体来说服务很好。 > 商家回复 (2025-08-12): Hi Simon, thank you for your kind words! We’re thrilled you’re enjoying the clean interface and fast execution. Best regards, The Currency.com Team ### ★★★★★ 用户友好的应用程序 - Ashot Manukyan · 2025-07-31 用户友好的应用程序。帮助快速获取有关货币汇率的信息 > 商家回复 (2025-08-12): Hi Ashot, Thank you for your feedback! We’re delighted to hear you find our app user-friendly and that it helps you access currency rates quickly. We’ll keep working to make your experience even smoother. Best regards, The Currency.com Team ### ★★★★★ Currency.com 提供了一个特别的… - Harut Pozoyan · 2025-07-29 Currency.com 提供了极其友好的用户界面，即使是初学者也能轻松进行加密货币交易。该平台简洁直观的设计使您可以轻松地浏览不同的功能，而不会感到不知所措。我发现他们的工具对于监控市场趋势和有效执行交易确实非常有用。整体用户体验流畅且专业，一切都以合乎逻辑的方式布置，从而节省了时间。作为一个重视交易平台简单性的人，Currency.com 提供的功能和易用性正是我所寻求的 > 商家回复 (2025-08-12): Hi Harut, thank you for such a detailed review! We’re delighted that our user-friendly design, intuitive navigation, and trading tools are helping you trade with confidence. We truly appreciate your support and glad to provide you with efficient trading environment. Best regards, The Currency.com Team ### ★★★★★ 优质产品 - Денис Жук · 2025-07-23 · 已验证 优质的产品，良好的支持和积极响应的团队 > 商家回复 (2025-08-12): Hi Denis, We appreciate your feedback! It’s great to know you value the quality of our platform as well as the responsiveness of our support team. Delivering both is our priority. Best regards, The Currency.com Team ### ★★★★★ 很棒的应用！ - Artur Rieznik · 2025-07-22 出色的应用程序，具有有用的功能和精美的设计！ > 商家回复 (2025-08-12): Hi Artur, thank you for your great feedback! We’re so pleased to hear you’re enjoying the features and design of our platform. Best regards, The Currency.com Team ### ★★★★★ 很棒的设计 - Konstantin Anissimov · 2025-07-09 出色的设计，无缝的体验！即时欧元转账太棒了！ > 商家回复 (2025-08-12): Hi Konstantin, thank you for your kind words!We’re glad that you enjoy the design and seamless experience, and it’s great to hear that instant EUR transfers are making your trading even easier. Best regards, The Currency.com Team ### ★★★★★ 用户友好的平台 - A. Grant · 2025-07-08 · 已验证 用户友好的平台。使用我的银行账户存入资金，无需支付任何费用即可购买比特币。 > 商家回复 (2025-08-12): Hi A., we’re delighted you find our platform easy to navigate! We put a lot of thought into keeping things clear and simple so you can focus on what matters—you're trading. Thank you for sharing the feedback! Best regards, The Currency.com Team ### ★★★★★ 简单且用户友好 - J Salvador · 2025-07-08 简单且用户友好。提款收到的速度相当快。支持部门非常有帮助。 > 商家回复 (2025-08-12): Hi J., we're thrilled that our fast deposit and withdrawal process made things easier for you! Best regards, The Currency.com Team ### ★☆☆☆☆ 你在这里购买的不是资产，而是代币。拿回钱有困难。 - Mike · 2024-09-30 不管他们如何向你解释——你并不拥有你花钱购买的资产。 在银行或其他值得信赖的平台中，您是资产的所有者。如果银行或平台破产，您仍然拥有资产。不是Currency.com 的情况！！ 他们对上市资产的可用性是可变的。如果您购买公司/ETF 或任何东西的代币（认为它是资产），并且他们决定将其从平台中删除（将其除名），您的代币将自动出售。这将迫使你（不像你有什么可说的）无论价格如何都清算你的资产。 如果这还不能说服您，那么费用/佣金非常高！！！！最重要的是，当你想要取款时，你只会面临问题和不正当行为 ->（再次）索要你的身份证件，索要账单和一些视频通话。闻起来像身份盗窃！！ 不要与他们交往。 > 商家回复 (2024-10-01): Hello, Mike! Thank you for your feedback. It is no secret that we provide the opportunity to trade with tokenized assets. This is clearly stated both on our website and in our Terms and Conditions. We understand that the delisting process of some tokens might have been inconvenient for you. Unfortunately, the delisting of tokens from our platform is often influenced by market dynamics and decisions made by major exchanges. This is considered standard practice for many platforms. While we strive to maintain a comprehensive selection, certain tokenized assets may be excluded due to changes beyond our control. Nevertheless, we always try to inform our clients about such changes beforehand. If a client doesn't close the trade or exchange the delisted token themselves, we do it at the last or better price, returning the funds used to buy such tokens. We are constantly working on improving trading conditions and strive to keep commissions at the industry average. For some markets and transactions, there are no commissions at all. For example, depositing crypto or fiat via bank transfer is fee-free. You can also exchange tokenized currencies without commissions or open leverage trades with the majority of tokenized assets without the corresponding fee. We are transparent about our commissions, and you can always find them on our website or within the trading platform. We apologize if some of our confirmation procedures caused you any inconvenience. As a regulated platform, we focus on the security and credibility of our services. Therefore, we have standard procedures that allow us to operate within the legal framework. Adhering to AML and KYC practices is precisely what prevents shady practices and identity theft. Our support team is always here to help you pass those procedures as quickly and smoothly as possible. Additionally, we would like to add that we have contacted you via email regarding refund of your funds. As you have not replied yet, we are currently waiting for your response in order to proceed further. For the refund to be processed you will be required to just confirm your identity (which takes 30 seconds) and clarify if your identity document (passport or ID card) has changed. Best regards. ### ★★★★☆ 员工的诚实、正直和知识 - Mohammed Alketbi · 2023-10-20 一家诚实并有能力检查所有这些数据的公司表明了员工和官员的出色工作。 响应服务又好又快，并且有帮助用户的知识，这是一件非常好的事情。 谢谢。 > 商家回复 (2023-10-21): Dear Mohammed, Hi! We sincerely thank you for the kind words about our service. And we really appreciate the time you took to write this review! If you have any further questions - please do not hesitate to contact us. We will be glad to help you anytime. ### ★★☆☆☆ 没有交易，没有日志，没有痕迹。 - Dmitry G · 2023-10-15 编辑以反映事实。 我的账户显示余额为0，而我自己的记录显示那里还有一些钱。 没有显示任何交易，帐户中没有资金。钱就这样消失得无影无踪。 正面：公司的客户服务非常乐于助人，他们进行了调查并解释说帐户的其余部分用于支付休眠帐户费用。 缺点：网站没有痕迹，没有交易日志，收费时没有电子邮件。 这不是您所期望的持有您现金的金融公司的透明度水平。 > 商家回复 (2023-10-16): Hi, Dmitry. Thank you for updating the review. We would also like to additionally note that we have transaction logs on our cryptoplatform. You can view transactions for all time in your account by setting the filter in the Reports tab with transactions to “All” period. Thank you for your observations and comments. We want to assure you that we will do everything possible to make our cryptoplatform more convenient and transparent for our clients. All the best, currency.com team. ### ★★★★★ 非常好的客户支持和服务 - Farshad · 2023-10-03 非常好的客户支持和服务 纳迪亚 > 商家回复 (2023-10-03): Hi, Farshad. Thank you for your positive feedback. We will keep working on providing an excellent user experience. We’re very grateful and hope you stick with us for years to come! All the best, currency.com team. ### ★★★★★ 客户服务支持很快，我…… - SAMWEL ODWALI · 2023-09-11 · 已验证 客户服务支持很快，我很喜欢与他们聊天，因为他们很友好。 真心向其他用户推荐这个应用程序。 > 商家回复 (2023-09-11): Hi, Samwel Odwali. Thank you for your positive feedback. We will keep working on providing an excellent user experience. We’re very grateful and hope you stick with us for years to come! All the best, Currency.com team. ### ★☆☆☆☆ 为什么我无法访问我的Currency.com... - Nael N. · 2023-08-29 为什么我无法访问我的Currency.com 帐户？ 为什么您的网站会重定向到 dzengi.com？ 这个问题什么时候能修复？ > 商家回复 (2023-08-29): Hello, Nael! Thank you for taking your time to leave a review. We would like to explain that Currency.com has rebranded and now all platforms of the company are operating under the new brand name Dzengi. For our clients, everything has remained the same: we continue to ensure reliable platform operation and strive to make trading as convenient and comfortable as possible. Therefore, you can now access your account from Dzengi.com website using your previous login and password. If you still experience any issues with authorization to your account - please, contact our support team at support@dzengi.com. Our specialists will be glad to assist you and answer all your questions. We’ll be glad to hear from you and we would be grateful for a higher rating. All the best, Currency.com team. ### ★★★★★ 好应用程序 - Hanna P. · 2023-08-28 从来没有任何问题，很好的应用程序。 > 商家回复 (2023-08-28): Hi, Hanna. Thank you for taking time to share your opinion. We will keep working on providing an excellent user experience. We’re very grateful and hope you stick with us for years to come! All the best, Currency.com team. ### ★☆☆☆☆ 账户被暂停 - 资金被盗 - Austin Vasquez · 2023-08-21 我在Currency.com 的美国分行创建了一个账户，系统提示我提供有效的身份证明和居住证明，以符合 KYC 要求。我的账户和文件随后获得批准。我从 Blockchain.com 进行了第一笔存款转账 .08158426 比特币，并收到了来自Currency.com的确认，表明我的存款已于 23 年 8 月 16 日成功收到，但当我登录时，我收到一条消息，要求联系他们的支持团队，因为我的帐户被锁定。在联系支持人员后，他们要求证明我拥有发送资金的钱包，我按照他们的指示提供了该钱包，他们通过电子邮件确认我的支持文件已获得批准，但是，他们尚未恢复我对帐户的访问权限或归还我的比特币。从那以后，我已经联系了好几次，每次我都会得到一些不同的信息，“我们的专家正在调查，一旦得到他们的答复，我们将立即联系”，但我还没有收到任何关于何时恢复我的访问权限或返还我的资金的时间表。我强烈建议任何人不要使用这家公司，因为他们看起来很像小偷和骗子。 > 商家回复 (2023-08-22): Dear Austin, Thank you for your feedback, the opinion of our clients is very important to us. We have checked the information regarding your situation. At the moment your account is successfully verified and your funds were returned by our specialists. We are sorry that our procedures for verifying caused you such inconvenience. Also, we apologise for the waiting of our reply regarding your account since we were waiting for a response from the relevant department. We assure you that the consideration was under control and reminders of your situation were sent from our side after each of your request. We always try to help our clients and make the process of data confirmation as easy as possible for them, but unfortunately we can not speed up the process of consideration by the relevant department. We sincerely hope that we will be able to regain your trust and we are sorry that you have such an impression about us. If you change your mind in the future, we will be very grateful and happy for a higher rating. We value our clients and try to make their experience with us better by carefully studying every feedback. If you have any questions or doubts, you can always contact our customer support. We work 24/7 and try to do our best to help you and give you the most up-to-date information on your question. All the best, Currency.com team. ### ★★★☆☆ 帐户终止且没有任何解释.. - Serhat · 2023-08-18 我今天收到了一封来自该公司的电子邮件，内容涉及因“业务变更”而终止我的帐户，该变更与加密货币平台使用条款和条件第 2 条的 2.3.1 相关。 我已询问他们这意味着什么，但支持人员没有提供任何其他信息。 希望他们能够通过这次审查提供这些信息。 ****** 编辑 ****** 我正在将评论更改为 3 星，但它应该保持不变。这种事情肯定会发生，如果任何人在任何交易中陷入错误的位置，它都会对任何人造成经济打击。 > 商家回复 (2023-08-19): Hi, Serhat! We’d like to thank you for taking the time to write your feedback. We would also like to clarify for you a couple of points regarding your question. We would like to draw your attention to the fact that if you have been sent a letter about closing the account in accordance with clause 2.3.1 of the Terms And Conditions (https://img.currency.com/docs/terms_and_conditions-stv.pdf ), this means each party has the right to terminate these T&C at any time. In this case, the company used this right due to changes in business. Also our company reserves the right not to disclose reasons for certain actions. All information was provided earlier in the letter. We understand that this was not the answer you were expecting. But we hope for your understanding and apologize for any inconvenience caused. We would be grateful to you if you could delete your review or give us a higher mark. All the best, Currency.com team. ### ★★★★★ 惊人的 - Casablanca · 2023-08-17 · 已验证 一切都很棒。 没有比较。 > 商家回复 (2023-08-17): Hi, Rudrani Mahapatra. Thank you for your positive feedback. We will keep working on providing an excellent user experience. We’re very grateful and hope you stick with us for years to come! All the best, Currency.com team. ### ★★★★★ 出色的帮助 - Сергей Сергеевич · 2023-08-05 出色的帮助，快速轻松地解决问题。 > 商家回复 (2023-08-05): Hi, Sergey. Thank you for your positive feedback. We will keep working on providing an excellent user experience. We’re very grateful and hope you stick with us for years to come! All the best, Currency.com team. --- - 全部评价与筛选: https://ok.one/review/currency.com - JSON 接口: https://ok.one/api/companies/currency.com - 评分口径与数据来源: https://ok.one/methodology/