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Thank you!

We’re not sure what this review is referring to, as we have not received any prior contact regarding an issue. Please reach out to our support team so we can assist. Edit: We’re not sure what this review is referring to, as several points don’t align with our records or how the product works. First, delivery times are clearly stated on the product page (12–72 hours) in bold for a reason. Your key was delivered within that timeframe. Updates to the game can occasionally occur during that window, and when they do, bots are temporarily taken offline while developers push a safe patch—this is standard and outside of our control. Second, there is no “3.47” version, and none of the versions provided are “a month old.” That information is simply incorrect. We also have no record of you reaching out to us through our website or our Discord for support. Our team does require proof of purchase before assisting, as we regularly get users who did not buy from us attempting to access support. Lastly, the statement about being banned for “forgetting to run day.exe” does not make sense. The bot cannot run without it. As with any third-party automation, there is always an inherent risk of bans, which is clearly understood when using such tools. If you did purchase from us and need help, we’re always available—just reach out with your order details and we’ll assist you properly.

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This order was for newly released charms that are not kept in standing inventory and must be sourced after purchase. This was explained at the time of ordering, along with the fact that the customer would receive an email once the items were ready for delivery. Within approximately 15 hours of placing the order, the customer contacted live chat multiple times requesting immediate delivery. As soon as a refund was requested, a full refund was issued immediately, with no delivery made and no funds retained. We always aim to be transparent and fair, and some brand-new or limited items require additional time before delivery.

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Thank you so much!

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Thank you so much!

Thank you so much for the kind words! We’re really glad to hear you had a great first experience and that everything went smoothly. We appreciate you taking the time to research and trust us, and we’re happy the delivery and communication met your expectations. Hope to see you again soon!

Thank you!