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DaVinci Solutions

61 条评价

4.861 条评价
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关于 DaVinci Solutions

数据更新
网站
davincilock.com
分类
家庭服务
所在地
United States · Raleigh
状态
待认证
近 12 个月
55 条评价
差评回复率
100%(2/2 条)
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DaVinci Solutions靠谱吗?

DaVinci Solutions(davincilock.com)在 OK.one 的综合评分为 4.8 分(满分 5 分),基于本站收录的 61 条用户评价,属于家庭服务分类,口碑优秀。好评高度一致,92% 的评价为 4 星及以上;商家回复了 100% 的差评;近 12 个月新增 55 条。数据最后更新于 2026-08-10。

用户怎么说

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Joel Patterson · 写过 3 条评价 · 已认证 · 体验于 2025-09-08 ·

与马特一起工作一直是……

与马特的合作一直很棒。 我们爱达芬奇!

DaVinci Solutions 回复2026-03-31

Joel, we really appreciate your continued support- thank you for taking the time to share your experience! It’s great to hear you’ve consistently had a positive experience working with Matt and the team. We’re always focused on making things easy and reliable, so it’s awesome to know that’s been your experience. We’re glad to have you with us and look forward to continuing to support your operations!

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GLI · 写过 2 条评价 · 体验于 2026-02-26 ·

惊人的账户专家

与杰西卡一起工作是一次奇妙的经历。她非常耐心和合作,总是花时间通过电话或电子邮件解决每个问题。我们进行了多次深入讨论来解决差异,她对理解技术细节和提供真正帮助的奉献精神非常出色。很难找到如此坚定支持的人!

DaVinci Solutions 回复2026-03-02

Thank you so much for your incredibly kind words! It truly means a lot to hear that your experience has been a positive one. We genuinely care about taking the time to work through questions, dig into discrepancies, and ensure everything is clear and accurate. We're so glad our deep-dive discussions were helpful and that you felt supported every step of the way. If you need anything at all, email us at [email protected]

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Holly Denbow · 写过 1 条评价 · 体验于 2026-02-02 ·

设置简单,服务优质

DaVinci Solutions 回复2026-02-26

Holly- thanks so much for sharing. We're so happy to hear that you had a positive experience with onboarding! If there is anything we can do to support as you implement, please don't hesitate to reach out at [email protected].

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Leigh Ann Ellingson · 写过 2 条评价 · 已认证 · 体验于 2025-11-19 ·

为我们的客户提供无缝访问

达芬奇是帮助我们提供 24/7 服务的出色合作伙伴。我们喜欢我们的租户可以在周末结算账目或租用新单位并立即使用他们的空间。它非常适合我们的远程站点,并使我们的搬入过程更加顺利。

DaVinci Solutions 回复2026-02-04

Leigh Ann- we’re so happy to hear how we've helped you provide true 24/7 service for your tenants, especially at your remote sites. Making it easy for tenants to settle their accounts or rent a new unit on the weekend and get instant access is exactly what we aim for, and we love hearing that it’s made your move-in process much smoother. If you ever need anything at all, please don’t hesitate to reach out to us at [email protected].

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Caitlin · 写过 1 条评价 · 体验于 2026-01-29 ·

达芬奇的马特非常乐于助人

达芬奇的马特非常乐于助人!他向我介绍了如何使用达芬奇应用程序,并解释了所有很酷的新功能。他对我真的很有耐心,谈话结束时我对我们的购买充满了 100% 的信心。

DaVinci Solutions 回复2026-01-29

Caitlin- we're so happy to hear about your positive onboarding experience with Matt! It's valuable customers like you that make us better. If you need anything at all, please don't hesitate to reach us at [email protected].

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Ellie D. · 写过 1 条评价 · 体验于 2026-01-29 ·

我对达芬奇系统感到非常兴奋……

我对达芬奇系统感到非常兴奋,我得到的支持更是锦上添花。杰西卡非常出色,非常专业,拥有所有答案并且非常乐于助人。谢谢杰西卡!

DaVinci Solutions 回复2026-02-04

Ellie, we're so happy to hear that you’re loving the DaVinci system, and we couldn’t agree more- Jessica truly is superb. We’re so glad she was able to support you with professionalism, helpful guidance, and answers every step of the way. Please reach out to us at [email protected] if you ever need anything in the future.

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Dervin Gilbert · 写过 1 条评价 · 体验于 2025-12-29 ·

作为新达芬奇我感到非常沮丧......

作为刚刚与我签订合同的存储公司的新达芬奇客户,我感到非常沮丧。没有提供使用我自己的锁的替代方案。刚刚搬进来,在锁定锁并将滚筒旋转到不可打开的顺序后离开时,凭直觉拍摄了锁定的旋转代码,我将其锁定。 收到达芬奇发来的一封电子邮件,说我已将玻璃杯留在解锁代码位置,警告如果再次发生这种情况,我将受到经济处罚。想象一下我的愤怒。 你发的短信完全是捏造的,除非设施工作人员将其打开进入我的受保财产。 因此,不要只在下面留下一个“ty”,请在下面的回复中认真考虑一下。我现在完全担心我的安全,并希望对此感到经济和身体上的满足。 用照片回复你的短信谴责我把它打开了。这是一个骗局和谎言。 尽快联系我,也会联系存储公司。 这在任何速度下都是不好的,因为我有照片证明了这一点,如果您需要客户服务,我将采取进一步的措施,不,相反,我想要一个直接执行级别的道歉。 2025年12月29日

DaVinci Solutions 回复2025-12-30

Dervin, we're sorry to hear about your recent experience with your unit. While DaVinci provides locks to self-storage facilities, we do not determine facility policies around lock use, application, or penalties. Communication DaVinci sends to tenants is limited to an automated message post-payment with the locks unlock code. We would encourage you to reach out directly to your self-storage facility regarding any additional correspondence you received to confirm the origin and any additional questions you may have as they are the executor of all policies and conditions of your rental.

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Declan Whittaker · 写过 6 条评价 · 体验于 2025-12-10 ·

达芬奇解决方案提供...

达芬奇解决方案提供了专业且可靠的方法来处理复杂的项目。该团队反应迅速,确保一切顺利进行。对于任何寻求专业知识和可靠结果的人来说,这是一个可靠的选择。

DaVinci Solutions 回复2025-12-29

Declan- we love to hear about how our team is able to support you! If you need anything at all, please reach out to us at [email protected].

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Dean · 写过 2 条评价 · 体验于 2025-11-25 ·

我使用达芬奇解决方案的经验......

我对达芬奇解决方案的体验非常积极。该团队专业、反应灵敏,并且高效地处理了一切。感觉就像一家可靠的公司,能把工作做好。

DaVinci Solutions 回复2025-12-08

Dean- we always enjoy hearing about our customers stellar experiences and strive to exceed expectations! If you need anything at all, please don't hesitate to reach us at [email protected].

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Joanna Moss · 写过 1 条评价 · 已认证 · 体验于 2025-11-21 ·

很棒的服务

DaVinci Solutions 回复2025-12-04

Joanna, we're so happy to hear about your stellar experience! If there is anything we can support you with, please don't hesitate to reach out to us at [email protected].

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Charles Cashmore · 写过 1 条评价 · 已认证 · 体验于 2025-11-13 ·

锁问题

团队非常有帮助。

DaVinci Solutions 回复2025-11-25

Charles- we really appreciate your kind review and are so happy to hear our team was able to support you! If you need anything at all, please don't hesitate to email us at [email protected].

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Phillip Doleshal · 写过 1 条评价 · 已认证 · 体验于 2025-11-19 ·

当我们抱怨时,他们与我们合作......

当我们抱怨他们的锁时,他们与我们合作,他们给我们寄了一个盒子和新高领的样品

DaVinci Solutions 回复2025-11-25

Phillip, we deeply appreciate your feedback about our locks and are happy to know we were able to find a solution! Please reach out to us at [email protected] if you need anything at all!

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Joseph Satterfield · 写过 1 条评价 · 已认证 · 体验于 2025-11-18 ·

生意很好

生意太好了!

DaVinci Solutions 回复2025-11-25

Joseph- thanks so much for your review! We always love hearing from our valuable partners. If you need anything at all, please reach out to us at [email protected].

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Beth Iyaman · 写过 1 条评价 · 已认证 · 体验于 2025-11-10 ·

快速准确地收到订单。

DaVinci Solutions 回复2025-11-16

Beth- we're so happy to hear that you had a positive experience with your order. If you need any support at all, please reach out to us at [email protected].

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Lauren Chocholak · 写过 1 条评价 · 已认证 · 体验于 2025-10-29 ·

团队非常有帮助地回答了我的所有问题。

团队非常乐于回答我的所有问题,并使订购过程顺利进行。

DaVinci Solutions 回复2025-11-11

Lauren- we appreciate your kind review and always love to hear how stellar the team is. We deeply value customers like you! If you need anything at all, please don't hesitate to reach us at [email protected].

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Shane Sullivan · 写过 1 条评价 · 已认证 · 体验于 2025-10-23 ·

达芬奇的员工知识渊博、友善且快捷!

达芬奇的工作人员很快帮助我们为在线租赁安装了达芬奇锁系统。该设置很容易启动和运行。

DaVinci Solutions 回复2025-11-04

Shane, we really appreciate your thoughtful review! We're so thrilled that you had a positive experience with our team. If you need anything at all, please reach out to us at [email protected].

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Property Manager · 写过 1 条评价 · 已认证 · 体验于 2025-10-29 ·

伟大的

很棒,而且很快

DaVinci Solutions 回复2025-11-04

Thank you so much for your awesome review! It means the world us to have customers like you. Please reach out to us at [email protected] if you need anything at all.

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Gary McCoskey · 写过 1 条评价 · 已认证 · 体验于 2025-10-10 ·

优质的服务和优惠的价格

优质的服务和优惠的价格!谢谢。

DaVinci Solutions 回复2025-10-17

Gary- Thanks so much for your awesome review! We’re thrilled to hear you’re happy with our service and pricing - we love supporting valuable customers like you. Please don't hesitate to reach out to us at [email protected] for anything at all!

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Ben Cook · 写过 2 条评价 · 已认证 · 体验于 2025-10-03 ·

无法联系到任何人

锁很棒,但如果我需要和某人交谈,很难找到任何人来回答问题

DaVinci Solutions 回复2025-10-15

Ben, thank you for sharing your feedback - while we’re always glad to hear you’re happy with the locks, we're sorry to hear you’ve had trouble reaching us. A member of our team will be reaching out shortly to assist and make things right.

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customer · 写过 1 条评价 · 已认证 · 体验于 2025-10-03 ·

谢谢达芬奇!

达芬奇总是能快速解决任何问题。

DaVinci Solutions 回复2025-10-08

Ansley- Thank you so much for sharing your experience! We’re happy to hear our team has been quick to assist whenever you’ve needed support. We appreciate your partnership and look forward to continuing to support you! Please reach out to us at [email protected] if you need anything at all.