# Derila Pillow 评价与评分

> 来源: OK.one — https://ok.one/review/derila.com

- 域名: derila.com
- 分类: 家居与园艺
- 综合评分: 4.4 / 5 (216 条评价)
- 评分分布 5→1 星: 58% / 32% / 6% / 0% / 3%
- 所在地: United States
- 数据更新: 2026-08-10

Derila Pillow（derila.com）在 OK.one 的综合评分为 4.4 分（满分 5 分），基于本站收录的 216 条用户评价，属于家居与园艺分类，口碑良好。好评高度一致，90% 的评价为 4 星及以上；商家回复了 100% 的差评。数据最后更新于 2026-08-10。

## 最新评价(第 1/11 页)

### ★★★★☆ 德里拉枕头
- Summers · 2026-08-07

我去网站买了两个枕头。我还买了枕套防尘罩。然后他们想卖给你各种其他东西。他们想卖五种不同的东西，最后他们可以以 34.98 美元的价格卖给你一个枕头。为什么他们不能定期以 34.98 美元的价格出售枕头，而不是两个枕头 99.98 美元？ 
我没有尝试过这个枕头，因为我刚刚订购了它，但我稍后会收到评论反馈。

> 商家回复 (2026-08-07): Hi Summers,

Thanks for choosing to order Derila and for sharing your thoughts so openly about the checkout experience.

I hear your frustration with all the add-ons and the way the pricing and extra offers are presented. Ordering should feel straightforward, not confusing or salesy, so your comments are really useful for me and the team as we keep refining how the website and offers are set up.

Once you’ve had some time to sleep on the pillow, I’d really love to hear what you think in your follow-up review.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 好产品
- Najeer Doddamani · 2026-08-07

> 商家回复 (2026-08-07): Hi Najeer,

It’s great to hear you’re happy with the product and enjoying your Derila. Knowing it’s working well for you really means a lot to me and the whole team.

Thank you for taking a moment to share your experience and for the 5-star rating.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 我唯一买的就是枕套……
- Kathleen DESSUREAULT  · 2026-08-07

我唯一买的就是枕头套，但是
不幸的是枕套
不适合我的枕头 
寄回给你 你有吗 
更大的尺寸

> 商家回复 (2026-08-07): Hi Kathleen,

Thank you for your 5-star review and for choosing Derila.

I'm glad to hear you picked up the pillowcase as well, but I understand it's frustrating that it doesn't fit the pillow properly. That’s really useful feedback, and I’ll be sharing it with the team as we review our sizing and product information.

Since you’re wondering about a bigger size and haven’t sent it back, the best next step is to get in touch with my customer care team so we can look at this with you in more detail. You can reach us via this page: https://derila.com/contact-2

If you contact us there, please use the subject line “Trustpilot - Derila” and mention your Trustpilot review so I can make sure your message is prioritized.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★☆ 弹出附加组件太多
- JustAnswer Customer · 2026-08-07

> 商家回复 (2026-08-07): Hi,

Thanks for leaving a 4-star review and for giving Derila a try.

I hear you about the pop-up add-ons – that kind of interruption can make the ordering process feel a bit pushy instead of smooth. I’ll make sure your comment is shared with the team as we keep refining the website experience and how extra offers are shown.

I really appreciate you taking a moment to point this out.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★☆ 我必须买一个封面，而我的电子邮件是……
- SHERI · 2026-08-07

我必须购买封面，但我的电子邮件未被接受。

> 商家回复 (2026-08-07): Hi Sheri,

Thank you for leaving a 4-star review. I’m glad you chose Derila, and I really appreciate you pointing out the issue with needing to buy a cover and your email not being accepted.

Ordering should feel straightforward, so I’m going to pass this on to the team to review both the need for an additional cover and the email validation on the site. Feedback like yours is exactly what helps me improve the experience for future customers.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ Derila 枕头促销优惠...
- Justin Kinsella · 2026-08-07

Derila Pillow 在该网站上提供的促销优惠实际上是便宜的价格，请确保您购买足够的枕套以参与真正的交易。在 5/5 阶段，您可以半价购买第二件全新的。充分改善睡眠的绝佳机会。在优惠结束前入场！

> 商家回复 (2026-08-07): Hi Justin,

Reading your review really made my day. I’m glad to hear you’ve found our promotional offers so worthwhile and that you’re enjoying the opportunity to upgrade your sleep setup with Derila.

I truly appreciate you sharing those details about the deals and encouraging others to get the most out of their purchase – insights like yours are incredibly valuable for fellow customers.

Thanks again for choosing Derila and for taking the time to leave such a positive review.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★☆☆ 别再向我推销了
- D. Howard · 2026-08-07

别再向我推销了。当我阅读有关该产品的信息时，您应该展示所有附加功能。不在定时结帐期间。

> 商家回复 (2026-08-07): Hi,

I’m glad you took the time to share how you felt about the checkout experience. Timed checkout and extra offers popping up at that stage can definitely feel pushy, and that’s not the impression I want you to have of Derila.

I’ve noted your point about showing all optional extras earlier in the journey rather than during checkout, and I’ll make sure this is passed on to the team that looks after our website and promotions.

Thanks again for being so straightforward about this—it really helps me see where we can make the process feel more transparent and relaxed.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 我买这个枕头是因为我需要第二个
- Hanna Cage · 2026-08-07

我买这个枕头是因为我一年前买了一个，我喜欢它！我必须再要一份。我喜欢该网页引导我了解其他产品，但并没有让我很难拒绝并跳到下一个屏幕。

> 商家回复 (2026-08-07): Hi Hanna,

I’m really glad to hear you’ve loved your Derila pillow enough to come back for another one – that means a lot. It’s also great to know the website flow worked well for you and made it easy to skip the extra offers when you didn’t need them.

I’ll share your comments with the team, as this kind of feedback really helps me keep the balance between useful suggestions and a smooth, stress-free checkout.

Thanks again for taking the time to share your experience.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 您的网站非常容易浏览
- lexie wilson · 2026-08-07

您的网站非常容易浏览。当一个人年老且手机受到挑战时，这一点非常重要。

> 商家回复 (2026-08-07): Hi Lexie,

Reading your review really made my day. I’m so glad to hear that you found the Derila website easy to navigate, especially since using a phone can sometimes be a bit challenging. That’s exactly the kind of experience I want our customers to have.

Thank you for sharing this and for the 5-star rating — it truly means a lot.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 我可以睡得更好。
- SandyB · 2026-08-07 · 已验证

> 商家回复 (2026-08-07): Hi,

Reading that you can sleep better now really made my day. That’s exactly what I hope our pillows can do, and I’m glad Derila is helping you rest more comfortably.

Thanks a lot for sharing your experience and for the 5-star review.

Best regards,

Joan Torres
Derila Customer Care Manager

### ★★★★★ 额外优惠太多
- susie · 2026-08-07

> 商家回复 (2026-08-07): Hi Susie,

Thanks so much for the 5-star review—I really appreciate you taking the time to share your thoughts.

I hear you about there being too many extra offers. That can definitely feel a bit much, and your comment is really useful for me and the team as we keep reviewing how we present add-ons and upgrades during the buying process.

Thanks again for your honest feedback and for choosing Derila.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 而已。
- Beth Sykora · 2026-08-07

> 商家回复 (2026-08-07): Hi Beth,

Reading your short but perfect 5-star review really brightened my day. Knowing that everything went well with your Derila experience means a lot to me and the whole team.

I’m genuinely grateful you took a moment to rate us so highly, even without additional comments—it still speaks volumes.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★☆ 想看看这会如何改变……
- harish donga · 2026-08-07

想看看这如何改变我的睡眠

> 商家回复 (2026-08-07): Hi Harish,

Thank you for taking a moment to leave a review and for giving Derila a try. I hope that as you continue using it, you notice a real improvement in your sleep and overall comfort.

If you ever have any questions about getting the best results with your pillow or need assistance in the future, you can always reach me and my team via https://derila.com/contact-2.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 我讨厌调查
- Beth Walker · 2026-08-07

> 商家回复 (2026-08-07): Hi Beth,

Thanks for taking a moment to leave a review, especially if you’re not a fan of surveys. I really appreciate the 5 stars and your support for Derila.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 选择产品并下订单是......
- Apolina V · 2026-08-07

选择产品和下订单是如此简单。

> 商家回复 (2026-08-07): Hi Apolina,

It’s great to hear that choosing your Derila product and placing your order felt so easy. That’s exactly the kind of smooth experience I want our customers to have.

I really appreciate you sharing this and leaving us a 5-star review—it genuinely means a lot.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 易于合作。
- Maggie Torres · 2026-08-07

> 商家回复 (2026-08-07): Hi Maggie,

It’s great to hear that you found Derila easy to work with. Knowing that everything went smoothly for you really makes a difference to me and the team.

Thanks a lot for sharing your experience and for the 5-star review.

Best regards,

Joan Torres  
Derila Customer Care Manager

### ★★★★★ 睡得很好！
- Clyde Burge · 2026-08-07

### ★★★★☆ 简单的
- Ann Chase · 2026-08-07

简单的。希望枕头和订购时一样好。

### ★★★★★ 伟大的
- Dora Bergen · 2026-08-07

我还没收到。希望它会很棒

### ★★★★☆ 只是希望并相信这个枕头......
- Lovetta Gibson · 2026-08-07

只是希望并相信这个枕头能帮助我睡个好觉。

> 商家回复 (2026-08-07): Hi Lovetta,

Thank you for taking the time to leave a review and for giving Derila a try. I really hope the pillow helps you get the more comfortable, restful sleep you’re looking for.

If you ever have any questions about getting the best use out of your pillow or need assistance in the future, you can always reach the team via https://derila.com/contact-2.

Best regards,

Joan Torres  
Derila Customer Care Manager

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