# Dodo Payments 评价与评分 > 来源: OK.one — https://ok.one/review/dodopayments.com - 域名: dodopayments.com - 分类: 电子与科技 - 综合评分: 2.7 / 5 (66 条评价) - 评分分布 5→1 星: 24% / 6% / 26% / 6% / 38% - 所在地: United States · Dover - 数据更新: 2026-08-10 Dodo Payments（dodopayments.com）在 OK.one 的综合评分为 2.7 分（满分 5 分），基于本站收录的 66 条用户评价，属于电子与科技分类，口碑较差。38% 的评价为 1 星，差评比例偏高；商家回复了 86% 的差评；近 12 个月新增 65 条。数据最后更新于 2026-08-10。 ## 最新评价(第 1/4 页) ### ★☆☆☆☆ 不受支持的国家所以他们拿走了一切...... - Teddy · 2026-07-31 不支持的国家/地区因此他们获取了我的所有信息，包括我的登录详细信息，然后才显示“不支持的国家/地区”页面。为什么不一开始就提到这一点，而不是浪费我的时间呢？ ### ★☆☆☆☆ 不惜一切代价避免它 - slava · 2026-07-30 不惜一切代价避免它。它可能会在短时间内起作用，但如果您的任何用户对超过 2-3 笔付款提出争议，那么您将被自动禁止，并且支持将无法帮助您。 ### ★★★★★ 被极度低估的工具 - Priority Learn · 2026-07-28 · 已验证 我的团队在将支付集成到我们想要推出的工具中时遇到了问题。大多数提供商因为我们的所在地而拒绝了我们。然而，对于 Dodo Payments 来说这不是问题。到目前为止，验证和与我们软件的集成都是无缝的。首笔付款完全按照预期在两周内到达，他们对我们想了解的所有内容都做出了回应。坦率地说，该工具被低估了，根据我的经验，我绝对会向任何人推荐它 ### ★☆☆☆☆ 最糟糕的公司仍然保留着…… - Abdelfettah Laanaya · 2026-06-30 最糟糕的公司仍然扣留着我的钱，我不得不要求我的客户要求退款，因为如果他们关闭你的帐户，他们不允许你向你的客户退款，现在他们拒绝退还我的钱。我根本不相信这里的这项服务可以让你省去麻烦 > 商家回复 (2026-07-03): Hi, We take these concerns seriously and would like to clarify the facts. We terminated your account in January after identifying clear violations of our Merchant Acceptance Policy. During our review, we found that your business was actively selling IPTV subscriptions offering access to more than 50,000 live TV channels and on-demand content. We also determined that you were using an additional website to sell IPTV services that you did not disclose during onboarding. IPTV services of this nature fall under our prohibited business categories and are not eligible for processing on our platform. Our compliance review identified these policy violations after onboarding. As a regulated Merchant of Record, we must enforce our policies consistently and cannot make exceptions where merchants engage in prohibited activities or fail to disclose relevant business information. We do not make decisions arbitrarily or unfairly. We made our decision only after a thorough compliance review and in accordance with our published policies, which we apply consistently to all merchants. Team Dodo Payments ### ★★★★★ 使用他们的应用程序非常简单 - Bhawna Faujdar · 2026-06-26 · 已验证 使用他们的应用程序非常简单，只需 1 天即可完成。收到了我的第一笔付款，到目前为止对他们非常满意。 > 商家回复 (2026-07-03): Hi, Thank you so much for your wonderful feedback! We're thrilled to hear that you found the setup process quick and easy and that you've already received your first payment. Your support means a lot to us, and we're excited to be part of your journey. If you ever need any assistance or have questions along the way, we're always here to help. Wishing you continued success with your business! Team Dodo Payments ### ★☆☆☆☆ 欺诈行为：批准账户、收取资金，然后根据条款暂停 - mediamate · 2026-06-19 我的帐户已获得您的批准并允许处理付款。你们有责任审查我的业务，​​并像主要平台一样从一开始就确定我是否有资格使用你们的平台，因为我从未被告知你们的条款。 但相反，您批准了我的帐户，允许我正常运营，并让我继续下去，直到我的销售额累计到 1,000 美元左右。 然后，就在付款时，您永久暂停了我的帐户，禁用了我的客户的退款选项，并拿走了资金。 这引起了人们对欺诈行为的严重担忧，因为它严重影响了商家的现金流。您保留了全部余额，就好像它是纯利润一样，而不考虑运营成本、供应商付款以及履行客户订单时产生的损失。 这种情况完全没有意义。 120天后还可能存在哪些潜在风险？零争议、零退款、零退款和零客户投诉？ 如果确实有顾虑，您可以延长预订期限或直接向我的所有客户退款。但相反，在让我等了四个月后，你们基于一个模糊的“潜在风险”决定永久保留全部余额。你们没有提供任何证据，没有客户索赔，没有经济损失，也没有明确解释证明没收我的资金是合理的。 我多次尝试通过电子邮件解决此问题，但我的邮件仍然被忽略。我仍然愿意以友好和专业的方式解决这个问题。然而，如果没有提供合理的解决方案，我别无选择，只能将问题升级，向美国和印度的相应消费者保护和反欺诈机构提交正式投诉，联系我的大使馆，并与相关商业界和商业网络公开分享我的经验。 我真诚地希望您重新考虑您的立场并归还应属于我的资金。 谢谢 ### ★☆☆☆☆ Dodo 付款绝对是一个骗局 🚨 - mediamate · 2026-06-11 我和你们很多人一样，阅读有关这个​​平台的评论，看到人们称他们为骗子。 无论如何，我决定尝试一下，现在我希望我已经听取了这些警告。 就在付款时间到时，我的帐户被暂停了。他们甚至禁用了向客户退款的选项，这让人感觉他们想要完全控制资金。我辛苦赚来的大约 1,000 美元被搁置了 120 天。我被明确告知，只要在此期间没有退款、退款或争议，资金就会被释放。 整整120天我都保持着完全干净的记录。一次都没有退款。没有发生任何争执。没有一次退款。 然后，在让我等了四个月之后，Dodo 通知我持有期已经结束。由于“潜在风险”，他们没有释放我的钱，而是永久保留了全部余额。 有什么潜在风险？在整个审核期间，该帐户绝对没有任何问题。如果存在真正的风险，为什么我被告知资金将在 120 天后有资格释放？这实在是误导、不公平、完全不合理。 至少，如果确实有一些担忧，他们可以延长持有期或直接退还我所有的客户。这样拿走资金，实在是无可奈何。 即使是 Stripe 和 PayPal 等主要支付处理商，通常也会在审核期结束后释放持有的资金，且不会出现争议或退款。根据我的经验， 请不要尝试“奔跑”，不要回头 > 商家回复 (2026-06-18): Hi, This review is misleading and deliberately obscures serious compliance violations. Your account was terminated for selling IPTV-related services — explicitly prohibited under our Merchant Acceptance Policy and Terms of Service. This is not a grey area, and the termination was based on a thorough compliance review, not an arbitrary decision. The 120-day reserve period is standard industry practice for accounts terminated due to prohibited activity. It exists to cover disputes, chargebacks, and compliance exposure that can arise after termination — not as a countdown to automatic payout. The claim that your record was "completely clean" does not override the underlying compliance violation that led to termination. A clean dispute history does not make prohibited activity permissible. On the comparison to Stripe and PayPal — different processors operate under different risk frameworks. That does not change our obligations or the facts of your case. Dodo Payments does not facilitate, support, or encourage prohibited activities on its platform. These standards exist to protect our merchants, customers, and the integrity of the platform. Team Dodo Payments ### ★★★☆☆ 验证需要更多时间 - victorcarl · 2026-06-07 验证需要更多时间 我的表格已于上周提交，验证时间超出了我的预期。最终获得批准。 > 商家回复 (2026-06-18): Hi, Thank you for your patience and glad to have you onboard! Our verification process involves thorough compliance and identity checks - this is by design to ensure every business on our platform meets regulatory and card network standards, which ultimately protects all merchants. We're continuously working to make this faster without compromising on rigor. Looking forward to supporting your business. Team Dodo Payments ### ★★★☆☆ 不兼容 - leeming · 2026-06-06 不兼容 我是一名自由职业者，已注册为我的客户接收付款，但他们不支持这一点。如果您想通过 AI 或 SaaS 产品获利，我肯定会推荐这个平台。 > 商家回复 (2026-06-18): Hi, Dodo Payments is specifically designed for digital products, SaaS, and AI-native businesses where transactions are recurring and product-based. Freelance and manual service payments have a fundamentally different risk, compliance, and dispute profile — which means they fall outside our current Merchant Acceptance Policy. We'd rather be transparent about this upfront than onboard businesses we can't fully support within our compliance framework. That said, we're continuously evolving the platform and expanding our supported use cases. We appreciate the honest feedback and the kind words about Dodo for SaaS and AI products - that's exactly who we're built for right now. Team Dodo Payments ### ★★★☆☆ 我期待支付宝 - janifar · 2026-06-06 我期待支付宝 目前不支持 Paypal 付款方式。您打算什么时候添加它？我的大多数客户更喜欢使用 Paypal 付款。 > 商家回复 (2026-06-18): Hi, PayPal is on our roadmap and we're actively working towards adding it. In the meantime, we support a wide range of payment methods including cards, UPI, Pix, and local payment methods across 200+ countries - ensuring your customers have multiple reliable ways to pay. We'll keep you posted as we roll out new payment methods. If you have any questions, feel free to reach out at support@dodopayments.com. Team Dodo Payments ### ★☆☆☆☆ 有史以来最糟糕的经历 - Mohamed Tawfik · 2026-06-03 有史以来最糟糕的经历，我试图从 Stripe 迁移到他们，但第一次付款失败了，他们已经从客户那里扣除了金额，并试图获得支持，但没有人回答我，对这样的平台的支持太糟糕了。迁移回 Stripe，不向任何想要严肃业务的人推荐这项服务。 > 商家回复 (2026-06-18): Hi Mohamed, When a payment fails after authorization, the charged amount is automatically reversed to the customer. This is standard across all payment processors and not a deduction we retain. We also work with multiple payment processors, which makes our payment success rates more reliable than a single payment integration. Please write to us at support@dodopayments.com with your transaction details and we'll look into this directly. Team Dodo Payments ### ★★★☆☆ 有轻微的延迟。 - alexjon · 2026-05-30 有轻微的延迟。 我觉得分析仪表板有某种延迟，因为它没有实时显示收入。 > 商家回复 (2026-06-17): Hi, Thanks for flagging this - and great news, this has since been fixed! The analytics dashboard now reflects revenue in real time. We take dashboard accuracy seriously because we know merchants rely on it to make quick decisions about their business. Real-time visibility into revenue, transaction volume, and trends is something we've been actively investing in, and feedback like yours helps us catch and prioritize issues faster. If you notice any further delays or anything else feels off, reach out at support@dodopayments.com and we'll look into it immediately. Team Dodo Payments ### ★★★★★ 一切都很棒 - Filip · 2026-05-30 · 已验证 一切都很棒！支持有时很慢，但我认为他们正在改进。付款总是准时，而且费用相当低。 > 商家回复 (2026-06-17): Hi, Thank you for the kind words - this genuinely means a lot to us! Reliable, on-time payouts are something we've built our infrastructure around, so we're glad that's been a consistent experience for you. On fees - as a Merchant of Record handling payments, tax, compliance, and fraud management end to end, we work hard to keep pricing competitive while delivering a full-stack solution. On support - you're right that we've been improving, and we're not stopping there. We're actively expanding our support team and building out faster escalation workflows so response times continue to come down. Your patience while we've been scaling has been appreciated. If you ever need anything, we're always here at support@dodopayments.com. Team Dodo Payments ### ★★★☆☆ 对于像我这样的商人来说不合理 - zayed · 2026-05-29 对于像我这样的商人来说不合理。 我从另一个支付提供商迁移过来，整个转账非常顺利，但这是一个请求，请你们减少一点交易费用。 > 商家回复 (2026-06-17): Hi, Really glad the migration was frictionless - that's exactly the experience we aim for! On transaction fees - we hear you, and it's a fair ask. Our pricing reflects the full scope of what Dodo Payments covers as a Merchant of Record: payment processing, subscription and recurring billing, global tax calculation and remittance, fraud management, chargeback coverage, and compliance across every market you sell in. Compared to a standard payment solution, you're getting a significantly broader set of services built in - no separate tax software, no compliance overhead, no chargeback management tools to stitch together. That said, we're continuously working on pricing as we scale, and merchant feedback directly shapes those decisions. If you'd like to discuss your specific situation or volume, reach out at support@dodopayments.com. Team Dodo Payments ### ★☆☆☆☆ 非常失望 - Silimat balal · 2026-05-28 非常失望 没有人回应支持 > 商家回复 (2026-06-17): Hi, Slow support responses are not the experience we want for any merchant - we hear you. Please write to us at support@dodopayments.com with your account details and we'll prioritize your case. Team Dodo Payments ### ★★★☆☆ 总的来说，该产品确实不错，但是…… - rechard · 2026-05-27 总的来说，该产品确实很好，但由于我不是开发人员，因此文档很难理解。 > 商家回复 (2026-06-17): Hi, Glad the product is working well for you! Non-technical documentation is something we're actively improving — feedback like yours helps us prioritize that. In the meantime, our support team is happy to walk you through anything at support@dodopayments.com. Team Dodo Payments ### ★☆☆☆☆ 批准、验证，然后在首次付款前暂停 - Aerix · 2026-05-26 我的帐户已获得完全批准和验证（产品、身份、银行），并且他们的团队启用了实时模式。客户付款已成功收取，但在我第一次付款之前帐户被暂停，资金被保留 120 天。 尽管一再要求，但我没有得到明确的政策条款或适当的解释。我的公开 Discord 升级消息也被他们的团队删除了。对于经过批准的商家来说，这感觉是一个糟糕且不公平的过程。 > 商家回复 (2026-06-17): Hi, Account approval does not guarantee indefinite access - compliance reviews are ongoing, and action can be taken at any point if issues are identified. When this happens, merchants are informed and provided with the relevant details before or at the time of any restriction. The 120-day hold is standard industry practice across payment platforms to account for dispute and chargeback exposure. On the Discord message - we moderate our community channels in line with our community guidelines. We're not able to address specifics without account details. Please write to us at support@dodopayments.com and we'll review your case. Team Dodo Payments ### ★★☆☆☆ 糟糕的客户待遇 - Irakli · 2026-05-22 就集成到代码库而言，技术很棒，但不尊重或考虑他们的客户。默认情况下，他们会打开自动争议解决功能，甚至不会告诉您，并且您会自动输掉所有争议，即使这些争议未经证实。如果您使用此支付提供商，请务必关闭 VISA RDR，否则您将被假冒客户欺骗。 > 商家回复 (2026-06-17): Hi there, We appreciate the feedback and are glad the integration experience worked well for you. On Visa RDR - it's enabled by default and documented in our dispute management documentation. It auto-resolves qualifying low-value disputes before they escalate into formal chargebacks, which reduces fees and overhead for most merchants. It doesn't mean you automatically lose every dispute. We're working on making these settings more prominent during onboarding so merchants can configure them upfront. Team Dodo Payments ### ★☆☆☆☆ 他们审查我们的网站 - Heaven · 2026-05-21 他们审查了我们的网站，让我们运营一周，然后在没有任何警告的情况下屏蔽我们。这笔钱被锁定 120 天，他们甚至不保证之后会释放它。这太疯狂了，尤其是考虑到你与 Stripe 合作，而且根据他们的说法，我们的产品是有效的 > 商家回复 (2026-06-17): Hi there, This review omits the actual reason for termination. Your account was not blocked without cause. Our compliance review identified serious violations including use of copyrighted content and adult/pornographic listings - categories prohibited under our policies and card-network rules. An official termination notice was sent on May 21st before further restrictions were applied. The 120-day hold is standard industry practice for accounts terminated due to prohibited activity. It exists to cover disputes, chargebacks, and compliance exposure - not to arbitrarily withhold funds. On Stripe: different processors have different review timelines and enforcement thresholds. Initial approval elsewhere does not override our compliance obligations. Team Dodo Payments ### ★☆☆☆☆ 总是没有反应 - Bllfoad · 2026-05-15 总是不回复，回复很晚，已经有很多客户抱怨了 > 商家回复 (2026-06-17): Hi there, We hear you — slow support responses are not the experience we aim to provide. We're actively expanding our support capacity and improving response workflows to ensure merchants get timely, clear communication. Please write to us at support@dodopayments.com with your account details and we'll prioritize your case. Team Dodo Payments --- - 全部评价与筛选: https://ok.one/review/dodopayments.com - JSON 接口: https://ok.one/api/companies/dodopayments.com - 评分口径与数据来源: https://ok.one/methodology/